Discover XscapeTulum: 4-Star Retreat with Pool & Spa | Hotel in Tulum, Mexico

| 8.4 (1670 Reviews) | 16 Bathrooms 35 Guests

Tulum City Center Hotel | Discover XscapeTulum: 4-Star Retreat with Pool & Spa

Hotel with Air Conditioner, Parking and Pool

Attractively set in the center of Tulum, XscapeTulum has air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a shared lounge and room service. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, rooms have a closet. The private bathroom is equipped with a shower, free toiletries and a hairdryer. The rooms will provide guests with a fridge. At XscapeTulum you'll find a restaurant serving Italian, Mexican and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. Tulum Archeological Site is 3.1 miles from the accommodation, while Tulum Bus station is a 10-minute walk from the property. Tulum International Airport is 23 miles away.

Discover XscapeTulum: 4-Star Retreat with Pool & Spa is located in Tulum.

This 39 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Restaurant, Entertainment, and several others. This is a 4 star rated property and has over 1670 reviews with the average score of 8.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 39 Bedrooms Hotel if you want to learn more about this Casai place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Discover XscapeTulum: 4-Star Retreat with Pool & Spa in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Discover XscapeTulum: 4-Star Retreat with Pool & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Av Kukulkan sur entre calle Xel-ha y Sac-beh, Tulum, 77780, Mexico

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Breakfast in the room

Wine/Champagne

Restaurant

Parking

Street parking

Free parking

Parking

Parking on site

Activities

Horseback riding

Walking tours

Snorkeling

Bike tours

Happy hour

Tour or class about local culture

Spa lounge/Relaxation area

Massage

Entertainment

Board games/Puzzles

General

Non-smoking rooms

Safe

Designated smoking area

Wifi in all areas

Family rooms

Smoke-free property

Air conditioning

Guest Services

Airport shuttle

Baggage storage

Shuttle service (additional charge)

Daily housekeeping

Tour desk

Shuttle service

Shared lounge/TV area

Room service

Car rental

Concierge

Airport shuttle (additional charge)

Private check-in/out

Internet

Wifi

Internet

Free Wifi

Outdoors

Garden

Outdoor furniture

Outdoor pool (year-round)

Outdoor pool

Security/Safety

Key access

24-hour security

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Delivered food covered securely

Food can be delivered to guest accommodation

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

First aid kits available

Process in place to check health of guests

Mobile app for room service

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 009-007-007259/2025

Reviews

Value for money:

8.62

Location:

8.12

Staff:

9.26

Facilities:

8.56

Comfort:

8.78

Cleanliness:

8.77

Angy

Feb 2, 2026 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Apartment with Patio or Balcony Room Type: Apartment Room Size: 60 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Fan, Mosquito net, Iron, Safe, Trash cans, Private entrance, Tile/Marble floor, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Stovetop, Refrigerator, Oven, Kitchen, Dining table, Kitchenette Outdoors Patio, Outdoor furniture, Balcony Living Area Sofa, Sitting area, Dining area View Inner courtyard view, View, Pool view, Garden view Bedroom Childrens' cribs, Linens, Wardrobe or closet Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack Pool and Spa Pool towels
Apartment with Garden View Room Type: Apartment Room Size: 60 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Fan, Mosquito net, Iron, Safe, Trash cans, Private entrance, Tile/Marble floor, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Stovetop, Refrigerator, Oven, Kitchen, Dining table, Kitchenette Living Area Sofa, Sitting area, Dining area View Inner courtyard view, View, Pool view, Garden view Bedroom Childrens' cribs, Linens, Wardrobe or closet Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack Pool and Spa Pool towels
Studio with Pool View Room Type: Studio Room Size: 35 m² 1 Queen bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Mosquito net, Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Stovetop, Refrigerator, Oven, Kitchen, Dining table, Kitchenette Outdoors Outdoor furniture, Terrace, Balcony Living Area Sitting area, Dining area View Inner courtyard view, View, Pool view, Garden view Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Deluxe Queen Studio Room Type: Studio Room Size: 30 m² 1 Queen bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Mosquito net, Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Outdoors Terrace, Balcony Kitchen Refrigerator Living Area Sitting area View View Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Premium King with Bath Tub Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Mosquito net, Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Kitchen Refrigerator Outdoors Patio, Private pool Bedroom Linens, Wardrobe or closet View Inner courtyard view, Pool view, Garden view Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Premium Queen with Balcony Room Type: Suite Room Size: 30 m² 1 Full bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Mosquito net, Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Outdoors Outdoor furniture, Balcony Kitchen Refrigerator Living Area Sitting area View Inner courtyard view, View, Pool view, Garden view Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Premium King with Balcony Room Type: Suite Room Size: 30 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Mosquito net, Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Outdoors Outdoor furniture, Balcony Kitchen Refrigerator Living Area Sitting area View Inner courtyard view, View, Pool view, Garden view Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Luxury King with Private Lounge Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Mosquito net, Iron, Trash cans, Private entrance, Key access, Hardwood or parquet floors, Air conditioning Kitchen Refrigerator Living Area Sitting area Bedroom Linens, Wardrobe or closet View Garden view Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Luxury King with Private Hot Tub Room Type: Suite Room Size: 40 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Kitchen Refrigerator Outdoors Private pool, Outdoor furniture Bedroom Linens, Wardrobe or closet View Garden view Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Deluxe Suite King Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Iron, Safe, Trash cans, Private entrance, Tile/Marble floor, Key access, Air conditioning Kitchen Refrigerator Outdoors Patio View View, Garden view Bedroom Linens, Wardrobe or closet Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Superior Apartment Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Fan, Iron, Safe, Trash cans, Private entrance, Tile/Marble floor, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Microwave, Stovetop, Refrigerator, Kitchen, Oven, Dining table, Kitchenette Outdoors Private pool, Terrace, Balcony Living Area Sitting area, Dining area View Inner courtyard view, View, Pool view, Garden view Bedroom Childrens' cribs, Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Superior Apartment Room Type: Apartment Room Size: 62 m² 1 Sofa bed Bed 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Fan, Iron, Safe, Trash cans, Private entrance, Tile/Marble floor, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Microwave, Stovetop, Refrigerator, Kitchen, Oven, Dining table, Kitchenette Outdoors Private pool, Balcony Living Area Sofa, Sitting area, Dining area View View, Garden view Bedroom Childrens' cribs, Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack Pool and Spa Pool towels
Penthouse Apartment Room Type: Apartment Room Size: 70 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Fan, Iron, Safe, Trash cans, Private entrance, Tile/Marble floor, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Microwave, Stovetop, Refrigerator, Kitchen, Oven, Dining table, Kitchenette Outdoors Private pool, Outdoor furniture, Terrace, Balcony Living Area Sofa, Sitting area, Dining area View Inner courtyard view, View, Pool view, Garden view Bedroom Childrens' cribs, Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack Pool and Spa Rooftop pool, Pool towels
Standard Apartment Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Stovetop, Refrigerator, Kitchen, Dining table, Kitchenette Living Area Sitting area, Dining area Outdoors Patio, Outdoor furniture Bedroom Childrens' cribs, Linens, Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Deluxe Apartment Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Stovetop, Refrigerator, Kitchen, Dining table, Kitchenette Outdoors Private pool, Outdoor furniture, Balcony Living Area Sitting area, Dining area View View Bedroom Childrens' cribs, Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels
Apartment with Terrace Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Bathroom Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet General Iron, Safe, Trash cans, Private entrance, Key access, Air conditioning Kitchen Coffee machine, Cleaning products, Kitchenware, Stovetop, Refrigerator, Kitchen, Dining table, Kitchenette Outdoors Private pool, Outdoor furniture, Terrace, Balcony Living Area Sitting area, Dining area View Inner courtyard view, View Bedroom Childrens' cribs, Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed Pool and Spa Pool towels

FAQ's

Is this Tulum City Center hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tulum City Center hotel?

Check-in time for Tulum City Center hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tulum City Center hotel have a swimming pool?

Yes, this Tulum City Center hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tulum City Center hotel?

Best-rates for the Tulum City Center hotel starts from $54 per night with includes Pool, Designated Smoking Area, View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Child Friendly, Wellness Facilities, Spa, Restaurant, Entertainment, Sports/Activities, Bar, Air Conditioner, Parking, Guest Services, Internet, TV, Breakfast with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tulum City Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tulum City Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tulum City Center hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tulum City Center hotel?

Based on the information reported by the owner or manager, the Tulum City Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tulum City Center hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tulum City Center hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $54

Price Details

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Discover XscapeTulum: 4-Star Retreat with Pool & Spa | Hotel in Tulum, Mexico

Hotel with Air Conditioner, Parking and Pool

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Kitchen

Outdoors

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Bathroom

General

Kitchen

Living Area

View

Bedroom

Outdoors

Accessibility

Room Amenities

Pool and Spa

Bathroom

General

Kitchen

Outdoors

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Bathroom

General

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Bathroom

General

Kitchen

Outdoors

Bedroom

View

Accessibility

Room Amenities

Pool and Spa

Bathroom

General

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Bathroom

General

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Bathroom

General

Kitchen