Elegant Tortue Hamburg: Guest Rated 9.4, Family-Friendly Stay | Hotel in Hamburg, Germany

Hotel with Parking, TV and Business Services
Hotel with 3 restaurants, near Miniatur Wunderland
Along with 3 restaurants, this smoke-free hotel has 5 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
TORTUE HAMBURG offers 128 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Amenities
Facility Overview
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Shower
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Bathrobes
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Hair dryer
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Private bathroom
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Toothbrush and toothpaste (on request)
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Free toiletries
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Towels
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Premium bedding
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Hypo-allergenic bedding
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Bed sheets
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Down comforter
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Air conditioning
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Safe
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Desk
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Slippers
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Free local calls
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3 restaurants
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5 bars/lounges
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Room service available
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Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: EUR 55 for adults and EUR 19 for children
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Free bottled water
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Coffee/tea maker
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Free minibar
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Electric kettle
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Valet parking on site (EUR 39 per day)
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible path to elevator
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Wheelchair accessible (may have limitations)
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Elevator
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Well-lit path to entrance
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55-inch flat-screen TV
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Cable channels
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Meeting rooms
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Banquet hall
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Elevator
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Front-desk safe
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Newspapers in lobby
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German
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English
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Smoke-free property
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Laundry facilities
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Snack bar/deli
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Laundry facilities
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24-hour front desk
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Daily housekeeping
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Concierge services
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Tour/ticket assistance
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Porter/bellhop
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Dry cleaning service
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Luggage storage
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Terrace
Policies
Reviews
Room Arrangement
Room Info | Facilities |
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Double Room Classique
Room Size:
323 square feet m2
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GeneralNumber of living rooms 0, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 9.08, Pets not allowed, Bathtub or shower, Square feet - 323, Bed count minimum 1, Bed count maximum 1 |
Double Room Petite
Room Size:
269 square feet m2
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GeneralNumber of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Shower only, Ping - 7.56, Pets not allowed, Square meters - 25, Bed count minimum 1, Bed count maximum 1 |
Double Room Grande
Room Size:
377 square feet m2
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GeneralNumber of living rooms 0, Ping - 10.59, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Bathtub or shower, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds |
Petite Suite
Room Size:
484 square feet m2
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GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 484, Pets not allowed, Bathtub or shower, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
Apartment
Room Size:
646 square feet m2
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GeneralSquare feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Separate bathtub and shower, Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds |
FAQ's
Is this Neustadt hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Neustadt hotel have a swimming pool?
No, this Neustadt hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Neustadt hotel?
Best-rates for the Neustadt hotel starts from $226 per night with includes Accessibility, Laundry, Parking, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Guest Services, Breakfast, Child Friendly, Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Toiletries, Internet, Kitchen, Air Conditioner, Restaurant with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Neustadt hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Neustadt hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Neustadt hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Neustadt hotel?
Based on the information reported by the owner or manager, the Neustadt hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Neustadt hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Neustadt hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.