Enjoy Family-Friendly Comfort at Riviera Mackay Hotel | Apartment in Mackay, Australia

| 7.6 (518 Reviews) |   39 Bedrooms  6 Bathrooms  12 Guests  Long-Stay Friendly
Mackay Apartment | Enjoy Family-Friendly Comfort at Riviera Mackay Hotel

39 Bedroom Apartment with Air Conditioner, Parking and Balcony

Riviera Mackay offers spacious, beautifully styled accommodations within a 5-minute walk from the Bluewater Lagoon swimming area and Caneland Shopping Center. Located in the heart of Mackay, Riviera Mackay guests enjoy access to a roof top terrace, which includes a giant chess set. All apartments feature a fully equipped kitchen with stainless steel appliances and a large refrigerator. Each has a lounge area with a flat-screen TV. Riviera Mackay features free WiFi throughout the property. Riviera Mackay also includes BBQ facilities and free parking. Sarina is 21 mi from Riviera Mackay. The nearest airport is Mackay Airport, 2.5 mi from the property.

Enjoy Family-Friendly Comfort at Riviera Mackay Hotel is located in Mackay.

This 39 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Balcony/Terrace, and several others. This is a 5 star rated property and has over 518 reviews with the average score of 7.6 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 39 Bedrooms Apartment if you want to learn more about this Casai place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Enjoy Family-Friendly Comfort at Riviera Mackay Hotel in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Enjoy Family-Friendly Comfort at Riviera Mackay Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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5 - 7 Nelson St, Mackay QLD 4740, Mackay, 4740, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Guest ServicesGuest Services
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • Private ParkingPrivate Parking
  • Parking on siteParking on site
  • ParkingParking
  • Parking garageParking garage
GeneralGeneral
  • HeatingHeating
  • ElevatorElevator
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • BBQ facilitiesBBQ facilities
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Process in place to check health of guestsProcess in place to check health of guests
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Please note that there is a 1.9% charge when you pay with a credit card, late check out fee of $25.00 to 11am or late check out fee of $50.00 to 12pm, early arrival fee $50.00.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.89
Location:
9.17
Staff:
8.51
Facilities:
8.23
Comfort:
8.24
Cleanliness:
8.17
Jilly
Aug 8, 2026 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We did not have breakfast
Negative: Carpet, was fraying and dirty
Summary: We were very happy with the hotel and enjoyed our stay
See All Reviews

Room Arrangement

Room InfoFacilities
1 Bedroom Balcony Apartment
Room Type: Apartment
Room Size: 65 m2
1 Queen bed(s) Bed
1 Bedroom Balcony Apartment

Media & Technology

TV, Flat-screen TV

General

Heating, Trash cans, Fan, Fire extinguisher, Ironing facilities, Iron, Key card access, Air conditioning, Carpeted, Smoke Alarm, Soundproofing, Tile/Marble floor

Bathroom

Body soap, Toilet, Conditioner, Towels, Hairdryer, Free toiletries, Private bathroom, Toilet paper, Shampoo, Towels/Sheets (extra fee)

Outdoors

Outdoor dining area, Outdoor furniture, Balcony, Patio, Terrace

Kitchen

Washing machine, Dryer, Cleaning products, Microwave, Dining table, Dishwasher, Oven, Kitchenware, Refrigerator, Wine glasses, Kitchen, Electric kettle, Stovetop, Toaster

Living Area

Sofa, Seating area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Cribs, Walk-in closet

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Building Characteristics

Private apartment in building

Room amenities

Feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack
2 Bedroom Balcony Apartment with Riverview
Room Type: Apartment
Room Size: 75 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
2 Bedroom Balcony Apartment with Riverview

Media & Technology

TV, Flat-screen TV

General

Heating, Trash cans, Fan, Fire extinguisher, Ironing facilities, Iron, Key card access, Air conditioning, Carpeted, Smoke Alarm, Soundproofing, Tile/Marble floor

Bathroom

Towels/Sheets (extra fee), Body soap, Toilet, Conditioner, Towels, Additional toilet, Hairdryer, Free toiletries, Additional bathroom, Toilet paper, Shampoo, Private bathroom

Outdoors

Outdoor dining area, Outdoor furniture, Balcony, Patio, Terrace

Kitchen

Washing machine, Dryer, Cleaning products, Microwave, Dining table, Dishwasher, Oven, Kitchenware, Refrigerator, Wine glasses, Kitchen, Electric kettle, Stovetop, Toaster

Living Area

Sofa, Seating area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Cribs, Walk-in closet

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Building Characteristics

Private apartment in building

Room amenities

Feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack
1 Bedroom Balcony Apartment with Riverview
Room Type: Apartment
Room Size: 65 m2
1 Queen bed(s) Bed
1 Bedroom Balcony Apartment with Riverview

Media & Technology

TV, Flat-screen TV

General

Heating, Trash cans, Fan, Fire extinguisher, Ironing facilities, Iron, Key card access, Air conditioning, Carpeted, Smoke Alarm, Soundproofing, Tile/Marble floor

Bathroom

Body soap, Toilet, Conditioner, Towels, Hairdryer, Free toiletries, Private bathroom, Toilet paper, Shampoo, Towels/Sheets (extra fee)

Outdoors

Outdoor dining area, Outdoor furniture, Balcony, Patio, Terrace

Kitchen

Washing machine, Dryer, Cleaning products, Microwave, Dining table, Dishwasher, Oven, Kitchenware, Refrigerator, Wine glasses, Kitchen, Electric kettle, Stovetop, Toaster

Living Area

Sofa, Seating area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Cribs, Walk-in closet

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Building Characteristics

Private apartment in building

Room amenities

Feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack
2 Bedroom Balcony Apartment
Room Type: Apartment
Room Size: 75 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
2 Bedroom Balcony Apartment

Media & Technology

TV, Flat-screen TV

General

Heating, Trash cans, Fan, Fire extinguisher, Ironing facilities, Iron, Key card access, Air conditioning, Carpeted, Smoke Alarm, Soundproofing, Tile/Marble floor

Bathroom

Towels/Sheets (extra fee), Body soap, Toilet, Conditioner, Towels, Additional toilet, Hairdryer, Free toiletries, Additional bathroom, Toilet paper, Shampoo, Private bathroom

Outdoors

Outdoor dining area, Outdoor furniture, Balcony, Patio, Terrace

Kitchen

Washing machine, Dryer, Cleaning products, Microwave, Dining table, Dishwasher, Oven, Kitchenware, Refrigerator, Wine glasses, Kitchen, Electric kettle, Stovetop, Toaster

Living Area

Sofa, Seating area, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Cribs, Walk-in closet

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Building Characteristics

Private apartment in building

Room amenities

Feather pillow, Drying rack for clothing, Socket near the bed, Clothes rack

FAQ's

Is this Mackay apartment pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mackay apartment? 

Check-in time for Mackay apartment starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mackay apartment have a swimming pool? 

No, this Mackay apartment does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mackay apartment? 

Best-rates for the Mackay apartment starts from $146 per night with includes Air Conditioner, Parking, Balcony/Terrace, Accessibility, Security/Safety, Guest Services, Barbecue/Outdoor Cooking, Heating, Internet, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mackay apartment a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the apartment has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mackay apartment wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Mackay apartment has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mackay apartment? 

Based on the information reported by the owner or manager, the Mackay apartment indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mackay apartment? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Mackay apartment are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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