Experience Pullman Rotorua: 5-Star Spa Retreat Awaits | Hotel in Rotorua, New Zealand

| 8.3 (1331 Reviews) |  8 Bathrooms  30 Guests
Rotorua Hotel | Experience Pullman Rotorua: 5-Star Spa Retreat Awaits

Hotel with Air Conditioner, Parking and Balcony

Elegant Accommodations

Pullman Rotorua in Rotorua offers a 5-star experience with family rooms, lake views, and modern amenities. Each room includes air-conditioning, a private bathroom, and free WiFi.

Exceptional Facilities

Guests can enjoy a fitness center, restaurant, bar, and wellness packages. Additional services include a 24-hour front desk, concierge, and electric vehicle charging station.

Dining Experience

The family-friendly restaurant serves European and seafood cuisines with vegetarian and gluten-free options. Breakfast includes fresh pastries, pancakes, and fruits.

Prime Location

Located less than 0.6 mi from Kuirau Park and 5.6 mi from Rotorua Regional Airport, the hotel is near attractions such as Skyline Rotorua and Mount Ngongotaha Reserve.

Experience Pullman Rotorua: 5-Star Spa Retreat Awaits is located in Rotorua.

This 130 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 1331 reviews with the average score of 8.3 . Coming to Rotorua and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 130 Bedrooms Hotel if you want to learn more about this Casai place in Rotorua. These details are authentic, as they are provided by our partner, booking.com.

This Experience Pullman Rotorua: 5-Star Spa Retreat Awaits in Rotorua is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience Pullman Rotorua: 5-Star Spa Retreat Awaits”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1135 Arawa St, Rotorua, 3010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Wine/ChampagneWine/Champagne
  • RestaurantRestaurant
  • BarBar
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
  • Breakfast in the roomBreakfast in the room
ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking on siteParking on site
  • Accessible parkingAccessible parking
  • Private ParkingPrivate Parking
  • ParkingParking
AccessibilityAccessibility
  • Toilet with grab railsToilet with grab rails
  • Raised toiletRaised toilet
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • MassageMassage
  • Happy hourHappy hour
  • FitnessFitness
  • Fitness centerFitness center
  • Spa/Wellness packagesSpa/Wellness packages
GeneralGeneral
  • Facilities for disabled guestsFacilities for disabled guests
  • Family roomsFamily rooms
  • HeatingHeating
  • ElevatorElevator
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • SafeSafe
Guest ServicesGuest Services
  • Packed lunchesPacked lunches
  • Express check-in/outExpress check-in/out
  • Valet parkingValet parking
  • Baggage storageBaggage storage
  • 24-hour front desk24-hour front desk
  • ConciergeConcierge
  • Ironing serviceIroning service
  • Room serviceRoom service
  • LaundryLaundry
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Dry cleaningDry cleaning
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • Key card accessKey card access
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Access to healthcare professionalsAccess to healthcare professionals
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Mobile app for room serviceMobile app for room service
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.59
Location:
9.15
Staff:
8.82
Facilities:
8.37
Comfort:
8.84
Cleanliness:
8.8
Reis
Aug 20, 2026 07:00:00 AM
Review Score:   10
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Superior King Room with City View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Superior King Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Shower cap, Conditioner, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bath or shower, Toilet, Free toiletries, Body soap

General

Interconnected room(s) available, Smoke Alarm, Air conditioning, Iron, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Alarm clock, Cribs

Kitchen

Coffee machine, Wine glasses

View

City view, Quiet street view

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation
Superior King Room with Lake View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Superior King Room with Lake View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Shower cap, Conditioner, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bath or shower, Toilet, Free toiletries, Body soap

General

Interconnected room(s) available, Smoke Alarm, Air conditioning, Iron, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Seating area

View

View, Lake view

Bedroom

Alarm clock, Cribs

Kitchen

Coffee machine, Wine glasses

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation
Superior Queen Room with Two Queen Beds and City View
Room Type: Double
Room Size: 33 m2
2 Queen bed(s) Bed
Superior Queen Room with Two Queen Beds and City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Shower cap, Conditioner, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bath or shower, Toilet, Free toiletries, Body soap

General

Interconnected room(s) available, Smoke Alarm, Air conditioning, Iron, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Alarm clock, Cribs

Kitchen

Coffee machine, Wine glasses

View

City view, Quiet street view

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room with City View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe King Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Shower cap, Conditioner, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bath or shower, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Air conditioning, Iron, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Alarm clock, Cribs

Kitchen

Coffee machine, Wine glasses

View

City view, Quiet street view

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room with Lake View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe King Room with Lake View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Shower cap, Conditioner, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bath or shower, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Air conditioning, Iron, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

View

View, Lake view

Bedroom

Alarm clock, Cribs

Kitchen

Coffee machine, Wine glasses

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation
Superior King Suite with City View
Room Type: Suite
Room Size: 55 m2
1 King bed(s) Bed
Superior King Suite with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Shower cap, Conditioner, Bath, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bath or shower, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Air conditioning, Iron, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Alarm clock, Cribs

Kitchen

Coffee machine, Wine glasses

View

City view, Quiet street view

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation
Deluxe Executive King Room with Lake View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe Executive King Room with Lake View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Shower cap, Conditioner, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bath or shower, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Air conditioning, Iron, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

View

View, Lake view

Bedroom

Alarm clock, Cribs

Kitchen

Coffee machine, Wine glasses

Accessibility

Accessible by elevator

Layout

Window

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation
Deluxe Executive King Room with City View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe Executive King Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Shower cap, Conditioner, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bath or shower, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Air conditioning, Iron, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Alarm clock, Cribs

Kitchen

Coffee machine, Wine glasses

View

City view, Quiet street view

Accessibility

Accessible by elevator

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation
Executive King Suite with Lake View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Executive King Suite with Lake View
Superior Queen Room with Lake View
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed
Superior Queen Room with Lake View

FAQ's

Is this Rotorua hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Rotorua hotel? 

Check-in time for Rotorua hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Rotorua hotel have a swimming pool? 

No, this Rotorua hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rotorua hotel? 

Best-rates for the Rotorua hotel starts from $230 per night with includes Air Conditioner, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, EV Charge Station, Business Services, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Internet, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Rotorua hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rotorua hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Rotorua hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rotorua hotel? 

Based on the information reported by the owner or manager, the Rotorua hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rotorua hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Rotorua hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.