Elegant Pullman Nairobi Upper Hill with Pool & Dining Options | Hotel in Nairobi, Kenya

| 8.3 (74 Reviews) |  1 Bathroom  15 Guests
Nairobi Upper Hill Hotel | Elegant Pullman Nairobi Upper Hill with Pool & Dining Options

Hotel with Air Conditioner, Parking and Pool

Elegant Accommodations

Pullman Nairobi Upper Hill in Nairobi offers a 5-star experience with spa facilities, an indoor swimming pool, and free WiFi. Guests enjoy a modern restaurant, bar, and lounge.

Comfortable Amenities

The hotel features family rooms, a fitness room, and a steam room. Additional services include a 24-hour front desk, concierge, and tour desk. Free on-site private parking is available.

Dining Options

Breakfast includes continental, American, buffet, vegetarian, vegan, halal, and gluten-free options. The family-friendly restaurant serves African, local, and international cuisines for lunch and dinner.

Prime Location

Located 2.5 mi from Wilson Airport, the hotel is near attractions such as the National Museum and Karura Forest. Guests appreciate the attentive staff and excellent service.

Elegant Pullman Nairobi Upper Hill with Pool & Dining Options is located in Nairobi.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 5 star rated property and has over 74 reviews with the average score of 8.3 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this Casai place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Elegant Pullman Nairobi Upper Hill with Pool & Dining Options in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Elegant Pullman Nairobi Upper Hill with Pool & Dining Options”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Kenya Road Upper Hill PO Box 25574, Nairobi, 100, Kenya

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Kid-friendly buffetKid-friendly buffet
  • Wine/ChampagneWine/Champagne
  • Breakfast in the roomBreakfast in the room
  • Snack barSnack bar
  • Kids' mealsKids' meals
  • FruitFruit
  • Special diet meals (on request)Special diet meals (on request)
  • Coffee house on siteCoffee house on site
  • BarBar
ParkingParking
  • Parking garageParking garage
  • Parking on siteParking on site
  • Free parkingFree parking
  • Accessible parkingAccessible parking
  • Private ParkingPrivate Parking
  • ParkingParking
AccessibilityAccessibility
  • Raised toiletRaised toilet
  • Visual aids (Braille)Visual aids (Braille)
  • Toilet with grab railsToilet with grab rails
  • Wheelchair accessibleWheelchair accessible
  • Bathroom emergency cordBathroom emergency cord
  • Auditory guidanceAuditory guidance
  • Visual aids (tactile signs)Visual aids (tactile signs)
  • Lowered sinkLowered sink
ActivitiesActivities
  • FitnessFitness
  • Fitness classesFitness classes
  • BowlingBowling
  • Spa and wellness centerSpa and wellness center
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • Tennis courtTennis court
  • Spa facilitiesSpa facilities
  • Indoor poolIndoor pool
  • Game drivesGame drives
  • Personal trainerPersonal trainer
  • Mini golfMini golf
  • Tour or class about local cultureTour or class about local culture
  • Steam roomSteam room
  • Indoor pool (year-round)Indoor pool (year-round)
  • Spa/Wellness packagesSpa/Wellness packages
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
  • Outdoor play equipment for kidsOutdoor play equipment for kids
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • Soundproof roomsSoundproof rooms
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • Designated smoking areaDesignated smoking area
  • ElevatorElevator
  • SafeSafe
  • Family roomsFamily rooms
  • Air conditioningAir conditioning
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Suit pressSuit press
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • 24-hour front desk24-hour front desk
  • Tour deskTour desk
  • ConciergeConcierge
  • Ironing serviceIroning service
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Room serviceRoom service
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Airport shuttleAirport shuttle
  • Fax/PhotocopyingFax/Photocopying
  • Baggage storageBaggage storage
  • Currency exchangeCurrency exchange
  • Packed lunchesPacked lunches
  • Daily housekeepingDaily housekeeping
  • Shuttle serviceShuttle service
  • Dry cleaningDry cleaning
  • LaundryLaundry
  • Shared lounge/TV areaShared lounge/TV area
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Access to healthcare professionalsAccess to healthcare professionals
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed

Reviews

Value for money:
6.35
Location:
8.46
Staff:
8.46
Facilities:
7.31
Comfort:
8.65
Cleanliness:
8.08
Michelle
Oct 8, 2026 07:00:00 AM
Review Score:   9
Singapore
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: A wonderful stay at Pullman Nairobi Upperhill We had a great experience at the Pullman Nairobi Upperhill, and it started the moment we walked in. Nicholas at the front desk gave us a smooth, friendly check-in. He was very attentive and noticed we seemed to be having some difficulty with the private hire driver who had brought us, so he kindly offered to help. He also arranged a car to take us to dinner that evening. It was clear he's a conscientious host who genuinely looks out for his guests. The breakfast spread was excellent too. My in-laws, who are not easy to please, were delighted with the variety of food options. Thank you, Nicholas and team, for making our stay so memorable. We'd happily stay here again!
Summary: A wonderful stay at Pullman Nairobi Upperhill
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Room Arrangement

Room InfoFacilities
Deluxe Double Room with Two Double Beds
Room Type: Triple
Room Size: 30 m2
2 Full bed(s) Bed
Deluxe Double Room with Two Double Beds

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Towels/sheets (extra fee), Walk-in shower, Toothbrush, Slippers, Shampoo, Conditioner, Body soap, Shower cap, Bath, Hairdryer, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Shower

General

Carpeted, Laptop safe, Safety deposit box, Soundproofing, Hypoallergenic, Carbon monoxide detector, Iron, Trash cans, Ironing facilities, Tile/marble floor, Smoke alarm, Air conditioning, Key card access

Media & Technology

Cable channels, Telephone, Satellite channels, TV, Flat-screen TV, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Desk, Seating area, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by stairs only, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Triple
Room Size: 30 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Towels/sheets (extra fee), Walk-in shower, Toothbrush, Slippers, Shampoo, Conditioner, Body soap, Shower cap, Bath, Hairdryer, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Shower

General

Carpeted, Laptop safe, Safety deposit box, Soundproofing, Hypoallergenic, Carbon monoxide detector, Iron, Interconnected room(s) available, Trash cans, Ironing facilities, Tile/marble floor, Smoke alarm, Air conditioning, Key card access

Media & Technology

Cable channels, Telephone, Satellite channels, TV, Flat-screen TV, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Desk, Seating area, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by stairs only, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Executive Club Room
Room Type: Triple
Room Size: 89 m2
1 King bed(s) Bed
Executive Club Room

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathrobe, Towels/sheets (extra fee), Walk-in shower, Toothbrush, Slippers, Shampoo, Conditioner, Body soap, Shower cap, Bath, Hairdryer, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Shower

General

Carpeted, Laptop safe, Safety deposit box, Soundproofing, Hypoallergenic, Carbon monoxide detector, Iron, Trash cans, Ironing facilities, Tile/marble floor, Smoke alarm, Air conditioning, Key card access

Media & Technology

Cable channels, Telephone, Satellite channels, TV, Flat-screen TV, Radio

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Desk, Seating area, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by stairs only, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Executive Suite One King
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
Executive Suite One King

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels/sheets (extra fee), Additional bathroom, Bath, Toilet, Bath or shower, Toothbrush, Body soap, Hairdryer, Free toiletries, Towels, Shower, Bathrobe, Walk-in shower, Slippers, Shampoo, Conditioner, Additional toilet, Shower cap, Toilet paper

General

Carpeted, Laptop safe, Safety deposit box, Soundproofing, Hypoallergenic, Carbon monoxide detector, Iron, Interconnected room(s) available, Trash cans, Ironing facilities, Tile/marble floor, Smoke alarm, Air conditioning, Key card access

Media & Technology

Cable channels, Telephone, Satellite channels, TV, Flat-screen TV, Radio

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Desk, Seating area, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by stairs only, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Junior King Suite
Room Type: Suite
Room Size: 73 m2
1 King bed(s) Bed
Junior King Suite

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels/sheets (extra fee), Additional bathroom, Bath, Toilet, Bath or shower, Toothbrush, Body soap, Hairdryer, Free toiletries, Towels, Shower, Bathrobe, Walk-in shower, Slippers, Shampoo, Conditioner, Additional toilet, Shower cap, Toilet paper

General

Carpeted, Laptop safe, Safety deposit box, Soundproofing, Hypoallergenic, Carbon monoxide detector, Iron, Trash cans, Ironing facilities, Tile/marble floor, Smoke alarm, Air conditioning, Key card access

Media & Technology

Cable channels, Telephone, Satellite channels, TV, Flat-screen TV, Radio

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Kitchen

Refrigerator, Electric kettle, Dining table

Living Area

Desk, Seating area, Dining area

Bedroom

Cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Upper floors accessible by stairs only, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Nairobi Upper Hill hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nairobi Upper Hill hotel? 

Check-in time for Nairobi Upper Hill hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nairobi Upper Hill hotel have a swimming pool? 

Yes, this Nairobi Upper Hill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nairobi Upper Hill hotel? 

Best-rates for the Nairobi Upper Hill hotel starts from $150 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Private Pool, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Nairobi Upper Hill hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nairobi Upper Hill hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Nairobi Upper Hill hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nairobi Upper Hill hotel? 

Based on the information reported by the owner or manager, the Nairobi Upper Hill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nairobi Upper Hill hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Nairobi Upper Hill hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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