Relax at NorthGate Jaffna: Family-Friendly with Pool | Hotel in Jaffna, Sri Lanka

| 8.5 (496 Reviews) |  3 Bathrooms  9 Guests
Jaffna Hotel | Relax at NorthGate Jaffna: Family-Friendly with Pool

Hotel with Entertainment, Breakfast and Pool

Located in Jaffna, a 5-minute walk from Jaffna Railway Station, NorthGate Jaffna provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a terrace. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can use a bar. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a bidet. Guest rooms include a closet. Guests at NorthGate Jaffna can enjoy a buffet breakfast. At the accommodation you'll find a restaurant serving Indian, Local and International cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. At NorthGate Jaffna guests are welcome to use a sauna. Popular points of interest near the hotel include Jaffna Public Library, Nallur Kovil and Jaffna Fort. Jaffna International Airport is 10 miles away.

Relax at NorthGate Jaffna: Family-Friendly with Pool is located in Jaffna.

This 44 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Bar, Entertainment, and several others. This is a 4 star rated property and has over 496 reviews with the average score of 8.5 . Coming to Jaffna and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 44 Bedrooms Hotel if you want to learn more about this Casai place in Jaffna. These details are authentic, as they are provided by our partner, booking.com.

This Relax at NorthGate Jaffna: Family-Friendly with Pool in Jaffna is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Relax at NorthGate Jaffna: Family-Friendly with Pool”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Station Road, Jaffna, 40000, Sri Lanka

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Fruit
  • Wine/Champagne
  • Bar
  • Coffee house on site
  • Restaurant
Parking
  • Parking on site
  • Free parking
  • Parking
  • Private Parking
Activities
  • Fitness center
  • Sauna
General
  • Non-smoking rooms
  • Family rooms
  • Air conditioning
  • Wifi in all areas
  • Elevator
Guest Services
  • 24-hour front desk
  • Room service
  • Meeting/Banquet facilities
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
Security/Safety
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests are requested to present the same credit card used to guarantee your booking when checking in / making payment at the resort.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
7.86
Location:
8.8
Staff:
8.96
Facilities:
8.36
Comfort:
8.65
Cleanliness:
8.68
GWEN
Mar 19, 2025 07:00:00 AM
Review Score:   10
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very good
Negative: Everything was good
Summary: Staff were excellant
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double or Twin Room
Room Type: Twin/Double
Room Size: 31 m2
1 Full bed(s) Bed
Deluxe Double or Twin Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet, Conditioner, Bathrobe, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Bidet, Towels, Shower cap, Shampoo, Free toiletries, Body soap

General

Tile/Marble floor, Smoke Alarm, Safe, Ironing facilities, Key card access, Air conditioning, Fan, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Family Room
Room Type: Family
Room Size: 35 m2
1 Queen bed(s) Bed
Family Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Bidet, Towels, Shower cap, Shampoo, Free toiletries, Body soap

General

Tile/Marble floor, Smoke Alarm, Safe, Ironing facilities, Key card access, Air conditioning, Fan, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels
Suite
Room Type: Suite
Room Size: 51 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet, Conditioner, Bathrobe, Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Bidet, Towels, Shower cap, Shampoo, Free toiletries, Body soap

General

Tile/Marble floor, Smoke Alarm, Safe, Ironing facilities, Key card access, Air conditioning, Fan, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

FAQ's

Is this Jaffna hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Jaffna hotel?

Check-in time for Jaffna hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Jaffna hotel have a swimming pool?

Yes, this Jaffna hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jaffna hotel?

Best-rates for the Jaffna hotel starts from $231 per night with includes Pool, Balcony/Terrace, Business Services, Restaurant, Security/Safety, Wellness Facilities, Guest Services, Child Friendly, Parking, Accessibility, Internet, Air Conditioner, Bar, Entertainment, Breakfast with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Jaffna hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jaffna hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jaffna hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jaffna hotel?

Based on the information reported by the owner or manager, the Jaffna hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jaffna hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Jaffna hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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