Serene Nerea Tulum: 4-Star Retreat with Ocean Views | Hotel in Tulum, Mexico

| 9.2 (149 Reviews) |  1 Bathroom
Soliman Bay Hotel | Serene Nerea Tulum: 4-Star Retreat with Ocean Views

Hotel with Air Conditioner, Parking and Pool

At Nerea Tulum, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Change of towels is available on request.
Nerea Tulum offers 22 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and international calls are complimentary (restrictions may apply). In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Fraccionamiento tankah III Mza 3 Lote 21, Tulum, 77760, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
ViewView
Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • SoapSoap
  • ShampooShampoo
  • Private bathroomPrivate bathroom
  • BathrobesBathrobes
  • TowelsTowels
  • Free toiletriesFree toiletries
  • Toilet paperToilet paper
  • Hair dryerHair dryer
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Down comforterDown comforter
  • Pillow-top mattressPillow-top mattress
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • In-room massageIn-room massage
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Free international callsFree international calls
  • Desk chairDesk chair
  • Free local callsFree local calls
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • DeskDesk
  • Turndown serviceTurndown service
  • PhonePhone
  • Electrical adapters/chargersElectrical adapters/chargers
  • SafeSafe
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: USD 28-40 per personCooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: USD 28-40 per person
  • 1 poolside bar1 poolside bar
  • Espresso makerEspresso maker
ParkingParking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on requestAirport shuttle on request
  • Free secured, uncovered self parking on siteFree secured, uncovered self parking on site
AccessibilityAccessibility
  • Accessible airport shuttleAccessible airport shuttle
  • Well-lit path to entranceWell-lit path to entrance
  • Lever door handlesLever door handles
  • Upper floors accessible by stairs onlyUpper floors accessible by stairs only
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual alarms in hallwaysVisual alarms in hallways
  • Handrails in stairwaysHandrails in stairways
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • KayakingKayaking
  • Spa servicesSpa services
  • Hot tubHot tub
  • Beach yogaBeach yoga
  • Free beach clubFree beach club
  • Bike parkingBike parking
  • Outdoor poolOutdoor pool
  • SnorkelingSnorkeling
  • SwimmingSwimming
  • Boat toursBoat tours
  • Cave exploringCave exploring
  • FishingFishing
  • EcotoursEcotours
EntertainmentEntertainment
  • Cable channelsCable channels
GeneralGeneral
  • Front-desk safeFront-desk safe
  • Couples diningCouples dining
  • Vegan dining optionsVegan dining options
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Smoke-free propertySmoke-free property
  • Romance packages availableRomance packages available
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • Vegetarian dining optionsVegetarian dining options
  • Beach towelsBeach towels
  • SpanishSpanish
  • EnglishEnglish
Guest ServicesGuest Services
  • 24-hour front desk24-hour front desk
  • Water sports equipmentWater sports equipment
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Daily housekeepingDaily housekeeping
  • Turndown serviceTurndown service
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Outdoor poolOutdoor pool
  • Snack bar/deliSnack bar/deli
  • Lazy riverLazy river
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 50+ MbpsIn-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • Beachfront locationBeachfront location
  • Outdoor furnitureOutdoor furniture
  • Beach umbrellasBeach umbrellas
  • DockDock
  • Beach loungersBeach loungers
  • TerraceTerrace
  • Pool umbrellasPool umbrellas
  • Furnished balconyFurnished balcony
SpaSpa
  • Body treatmentsBody treatments
  • AromatherapyAromatherapy
  • Massage - deep-tissueMassage - deep-tissue
  • Body scrubsBody scrubs
  • Couples treatment room(s)Couples treatment room(s)
  • Massage - on the beachMassage - on the beach
  • Treatment roomTreatment room
  • Massage - sportsMassage - sports
  • FacialsFacials
  • ReflexologyReflexology
  • Massage/treatment roomsMassage/treatment rooms
  • Massage - hot stoneMassage - hot stone
  • Body wrapsBody wraps
  • Outdoor treatment areasOutdoor treatment areas

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available late check-out subject to availability late check-out fee: usd 50 express check-out available
Child Policy
Child Policy
Children 5 and younger are not allowed at this property. all guests older than 5 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 28 to 40 per person airport shuttle fee: usd 288 per vehicle (roundtrip, maximum occupancy 2) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room property registration number 09043457

Reviews

corey isidro
Apr 13, 2026 10:07:37 PM
Review Score:   8
Summary: good
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Swim-Up King
Room Size: 432 square feet m2
1 King Bed
Deluxe Swim-Up King

General

Square meters - 40.12, Square feet - 432, Pool view, Rainfall showerhead, Separate bathtub and shower, Number of bedrooms - 1, Ping - 12, Bed count minimum 1, Bed count maximum 1
Partial Ocean View King
Room Size: 432 square feet m2
1 King Bed
Partial Ocean View King

General

Room and bed type depend on availability check-in, Square meters - 40.12, Square feet - 432, Partial ocean view, Rainfall showerhead, Separate bathtub and shower, Number of bedrooms - 1, Ping - 12, Bed count minimum 1, Bed count maximum 1
Beachfront Lower King
Room Size: 432 square feet m2
1 King Bed
Beachfront Lower King

General

Room and bed type depend on availability check-in, Square meters - 40.15, Square feet - 432, Rainfall showerhead, Sea view, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 12, Bed count minimum 1, Bed count maximum 1
Pool View King
Room Size: 432 square feet m2
1 King Bed
Pool View King

General

Square meters - 40.15, Square feet - 432, Pool view, Rainfall showerhead, Separate bathtub and shower, Number of bedrooms - 1, Ping - 12, Bed count minimum 1, Bed count maximum 1
Rooftop Suite
Room Size: 684 square feet m2
1 King Bed
Rooftop Suite

General

Room and bed type depend on availability check-in, Private plunge pool, Square meters - 63.55, Square feet - 684, Ocean view, Rainfall showerhead, Shower only, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 19, Bed count minimum 1, Bed count maximum 1
Beachfront Upper King
Room Size: 432 square feet m2
1 King Bed
Beachfront Upper King

General

Room and bed type depend on availability check-in, Square meters - 40.15, Square feet - 432, Rainfall showerhead, Sea view, Separate bathtub and shower, Number of bedrooms - 1, Ping - 12, Bed count minimum 1, Bed count maximum 1
Beachfront Rooftop
Room Size: 684 square feet m2
1 King Bed
Beachfront Rooftop

General

Room and bed type depend on availability check-in, Private plunge pool, Square meters - 63.55, Square feet - 684, Rainfall showerhead, Sea view, Shower only, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 19, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Soliman Bay hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Soliman Bay hotel have a swimming pool? 

Yes, this Soliman Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Soliman Bay hotel? 

Best-rates for the Soliman Bay hotel starts from $195 per night with includes Air Conditioner, Parking, Pool, View, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Hot Tub, Internet, Kitchen, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Soliman Bay hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Soliman Bay hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Soliman Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Soliman Bay hotel? 

Based on the information reported by the owner or manager, the Soliman Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Soliman Bay hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Soliman Bay hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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