Experience the Kobe Bay Sheraton Hotel & Towers Retreat | Hotel in Kobe, Japan

| 8.8 (637 Reviews) |  1 Bathroom
Higashinada Hotel | Experience the Kobe Bay Sheraton Hotel & Towers Retreat

Hotel with Pool, Business Services and Barbecue

Hotel in Kobe with 4 restaurants and bars
4 restaurants, an indoor pool, and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and outdoor tennis courts.
Housekeeping is available on request.
Kobe Bay Sheraton Hotel & Towers offers 270 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Hot springs and 2 outdoor tennis courts are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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2-13 Kouyoucho-naka, Kobe, 658-0032, Japan

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Soap
  • Toilet paper
  • Towels
  • Shampoo
  • Bidet
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Bed sheets
  • Energy-saving switches
  • In-room massage
  • Phone
  • Soundproofing
  • Safe
  • Access via exterior corridors
  • Desk
  • Slippers
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3630 for adults and JPY 2178 for children
  • 3 bars/lounges
  • Room service available
  • 4 restaurants and 1 coffee shop/cafe
  • Minibar
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Electric car charging station on site
Accessibility
  • Height-adjustable showerhead
  • Wheelchair-accessible path of travel
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Transfer shower
  • Wheelchair-accessible restaurant
  • Grab bar in bathtub
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
Activities
  • Tennis
  • Playground
  • Sauna
  • Spa services
  • Nightclub
  • 24-hour fitness center
  • 2 outdoor tennis courts
  • Hot springs
  • Indoor pool
Entertainment
  • TV
  • Pay movies
General
  • Conference space
  • Meeting room
  • Free newspapers in lobby
  • Ballroom
  • Elevator
  • Gift shop/newsstand
  • Front-desk safe
  • English
  • Japanese
  • Vegan dining options
  • No plastic coffee stirrers
  • Designated smoking areas
  • Vegetarian dining options
  • No plastic drinking straws
  • Comprehensive recycling policy
Guest Services
  • Laundry facilities
  • Indoor pool
  • Soundproofed rooms
  • Playground
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance
  • Dry cleaning service
  • Luggage storage
  • Concierge services
  • Tennis lessons
  • Wedding services
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Laundry facilities
  • Hair salon
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Vegetable garden
  • Terrace
  • Garden
  • BBQ grill(s)
Spa
  • Manicures and pedicures
  • Indoor mineral hot springs (onsen)
  • Body treatments
  • Aromatherapy
  • Separate men/women areas in public bath
  • Public bath open from 6:00 AM - midnight
  • Facials
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately jpy 3630 for adults and jpy 2178 for children airport shuttle fee: jpy 1800 per person (one way) airport shuttle fee per child: jpy 900 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Eugene
Jul 5, 2024 09:57:15 AM
Review Score:   10
Summary: Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 Double Bed
Room Size: m2
1 Double Bed
Deluxe Room, 1 Double Bed

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Mountain view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Club Suite, 1 Twin Bed, Tower
Room Size: m2
1 Twin Bed
Club Suite, 1 Twin Bed, Tower

General

Number of living rooms 0, Number of bedrooms - 1, Mountain view, Bed count minimum 1, Bed count maximum 1
Premier Twin Room, 1 Twin Bed, Ocean View
Room Size: m2
1 Twin Bed
Premier Twin Room, 1 Twin Bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 Twin Bed, Corner
Room Size: m2
1 Twin Bed
Room, 1 Twin Bed, Corner

General

Number of living rooms 0, Number of bedrooms - 0, Mountain view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Twin Bed, Mountain View
Room Size: m2
1 Twin Bed
Deluxe Room, 1 Twin Bed, Mountain View

General

Number of living rooms 0, Number of bedrooms - 0, Mountain view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Double Bed
Room Size: m2
1 Double Bed
Deluxe Room, 1 Double Bed

General

Number of living rooms 0, Number of bedrooms - 0, Mountain view, Bed count minimum 1, Bed count maximum 1
Club Room, 1 Double Bed
Room Size: m2
1 Double Bed
Club Room, 1 Double Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Premier Room, 1 King Bed, Ocean View
Room Size: m2
1 King Bed
Premier Room, 1 King Bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 Double Bed, Ocean View
Room Size: m2
1 Double Bed
Room, 1 Double Bed, Ocean View

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Room, 1 Twin Bed
Room Size: m2
1 Twin Bed
Deluxe Room, 1 Twin Bed

General

Number of living rooms 0, Number of bedrooms - 0, Mountain view, Bed count minimum 1, Bed count maximum 1
Room
Room Size: m2
1 King Bed
1 Twin Bed
Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1
Twin Room, 1 Twin Bed
Room Size: m2
1 Twin Bed
Twin Room, 1 Twin Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Higashinada hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Higashinada hotel?

Check-in time for Higashinada hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Higashinada hotel have a swimming pool?

Yes, this Higashinada hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Higashinada hotel?

Best-rates for the Higashinada hotel starts from $165 per night with includes TV, Fireplace/Heating, Toiletries, Entertainment, Breakfast, Internet, Air Conditioner, Business Services, Barbecue/Outdoor Cooking, Child Friendly, Laundry, Pool, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Designated Smoking Area, Guest Services, Accessibility, Spa, Parking with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Higashinada hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Higashinada hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Higashinada hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Higashinada hotel?

Based on the information reported by the owner or manager, the Higashinada hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Higashinada hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Higashinada hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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