Comfortable ibis Cancun Centro: Family-Friendly Amenities | Hotel in Cancun, Mexico

| 8.6 (1274 Reviews) |  1 Bathroom
Downtown Cancun Hotel | Comfortable ibis Cancun Centro: Family-Friendly Amenities

Hotel with Air Conditioner, Parking and TV

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and dry cleaning are onsite.
Housekeeping is available once per stay.
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Av Tulum Y Nichupte, Cancun, 77504, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Eco-friendly toiletriesEco-friendly toiletries
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Hair dryerHair dryer
  • ShowerShower
BedroomBedroom
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • SoundproofingSoundproofing
  • Connecting rooms availableConnecting rooms available
  • PhonePhone
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • DeskDesk
  • Water-efficient showers onlyWater-efficient showers only
  • RecyclingRecycling
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • LED light bulbsLED light bulbs
BreakfastBreakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 290 for adults and MXN 145 for childrenBuffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 290 for adults and MXN 145 for children
  • 1 restaurant1 restaurant
  • 1 bar1 bar
ParkingParking
  • Covered self parking on site (MXN 120 per stay)Covered self parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Covered valet parking on site (MXN 120 per stay)Covered valet parking on site (MXN 120 per stay)
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • ElevatorElevator
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible registration desk height (inches): 24Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • 4 on-site accessible parking spaces4 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 71Elevator door width (inches): 71
ActivitiesActivities
  • Shopping mallShopping mall
EntertainmentEntertainment
  • Satellite channelsSatellite channels
  • 22-inch plasma TV22-inch plasma TV
GeneralGeneral
  • Computer stationComputer station
  • Business centerBusiness center
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • SpanishSpanish
  • EnglishEnglish
  • Vegan dining optionsVegan dining options
  • Reusable cups onlyReusable cups only
  • Vegetarian dining optionsVegetarian dining options
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • Reusable tableware onlyReusable tableware only
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • No plastic coffee stirrersNo plastic coffee stirrers
  • No plastic water bottlesNo plastic water bottles
  • Smoke-free propertySmoke-free property
  • Comprehensive food waste policyComprehensive food waste policy
  • Local artist showcaseLocal artist showcase
  • No plastic drinking strawsNo plastic drinking straws
  • Double-glazed windowsDouble-glazed windows
  • Biodegradable drinking strawsBiodegradable drinking straws
  • No plastic soda bottlesNo plastic soda bottles
  • Humane treatment of captive wild animalsHumane treatment of captive wild animals
  • TV in lobbyTV in lobby
Guest ServicesGuest Services
  • Snack bar/deliSnack bar/deli
  • Laundry facilitiesLaundry facilities
  • Soundproofed roomsSoundproofed rooms
  • Laundry facilitiesLaundry facilities
  • Multilingual staffMultilingual staff
  • Change of towels (on request)Change of towels (on request)
  • Tour/ticket assistanceTour/ticket assistance
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Dry cleaning serviceDry cleaning service
  • Luggage storageLuggage storage
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. kids stay free! up to 13 children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately mxn 290 for adults and mxn 145 for children covered self parking fee: mxn 120 per stay covered valet parking fee: mxn 120 per stay pet deposit: mxn 1000 per stay pet fee: mxn 350 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of mxn 350 per pet, per night, plus a deposit of mxn 1000 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Daniel R
Apr 25, 2026 01:48:58 AM
Review Score:   10
Summary: All of the staff were so helpful! Everything was very clean and it’s also in a great location. I hope I can come back soon. I didn’t have enough time there or in all of Cancun
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Room Arrangement

Room InfoFacilities
Double Room, 1 Double Bed, Lagoon View
Room Size: m2
1 Double Bed
Double Room, 1 Double Bed, Lagoon View

General

Pet-friendly room, Lagoon view, Number of bedrooms - 1, Bed count minimum 1, In-room safe, Bed count maximum 1
Double Room, 1 Double Bed
Room Size: 431 square feet m2
1 Double Bed
Double Room, 1 Double Bed

General

Shower grab bar height (centimeters) - 43, Pet-friendly room, Grab bar - in shower, Visual fire alarm, Number of bedrooms - 1, Accessible vanity height (inches) - 24, Wheelchair accessible, Accessible vanity height (centimeters) - 60, Square feet - 431, Lowered peephole/view port in door, Portable shower seat, Square meters - 40, Height-adjustable showerhead, Ping - 12.11, Wheelchair-accessible bathroom vanity, Shower grab bar height (inches) - 17, Bed count minimum 1, Bed count maximum 1, City view
Double Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Double Room, 2 Twin Beds

General

Pet-friendly room, Lagoon view, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Downtown Cancun hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Cancun hotel have a swimming pool? 

No, this Downtown Cancun hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cancun hotel? 

Best-rates for the Downtown Cancun hotel starts from $63 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Cancun hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cancun hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Downtown Cancun hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cancun hotel? 

Based on the information reported by the owner or manager, the Downtown Cancun hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cancun hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Cancun hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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