Experience the Iberostar Quetzal: Oceanfront Bliss Awaits | Resort in Playa del Carmen, Mexico

| 8.0 (146 Reviews) |  20 Bathrooms  49 Guests
Playacar Zona Hotelera Resort | Experience the Iberostar Quetzal: Oceanfront Bliss Awaits

Resort with Guest Services, Breakfast and Internet

Featuring a restaurant, bar and views of sea, Iberostar Waves Quetzal is located in Playa del Carmen, a 5-minute walk from Playacar Beach. Featuring a garden, the 5-star resort has air-conditioned rooms with free WiFi, each with a private bathroom. The resort has an outdoor swimming pool, hot tub, evening entertainment and a kids' club. At the resort, every room has a desk. The rooms are equipped with a coffee machine, while certain rooms also offer a balcony and others also have pool views. All rooms in Iberostar Waves Quetzal are equipped with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy a buffet breakfast. Speaking German, English, Spanish and French, staff are willing to help at the 24-hour front desk. ADO International Bus Station is 2 miles from Iberostar Waves Quetzal, while Playa del Carmen Maritime Terminal is 2.1 miles from the property. Cozumel International Airport is 20 miles away.

Experience the Iberostar Quetzal: Oceanfront Bliss Awaits is located in Playa del Carmen.

This 20 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Child Friendly, Internet, and several others. This is a 5 star rated property and has over 146 reviews with the average score of 8 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Resort if you want to learn more about this Casai place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Experience the Iberostar Quetzal: Oceanfront Bliss Awaits in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience the Iberostar Quetzal: Oceanfront Bliss Awaits”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Bar
Parking
  • Electric vehicle charging station
  • Parking
  • Parking on site
  • Free parking
Activities
  • Fitness
  • Diving
  • Sauna
  • Evening entertainment
  • Beachfront
  • Spa/Wellness packages
  • Hot tub/Jacuzzi
  • Spa facilities
  • Tennis court
  • Kids' club
  • Windsurfing
  • Water sports facilities on site
  • Spa
  • Beach
  • Snorkeling
  • Fitness center
  • Locker rooms
  • Spa lounge/Relaxation area
  • Steam room
Entertainment
  • Indoor play area
General
  • Smoke-free property
  • Non-smoking rooms
  • Safe
  • Family rooms
  • Air conditioning
  • Wifi in all areas
Guest Services
  • Meeting/Banquet facilities
  • Babysitting/Child services
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Garden
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Swimming pool
  • Pool bar
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
The reservation charge will appear on the credit card statement in the name of: hotelera playamar, s.a. of c.v. for more information about the charge for this reservation, please contact the hotel. the name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. the same credit card and government-issued id must be presented upon check-in. payments are not accepted at the hotel. reservations that have not been paid for will be canceled before arrival. if an invoice is requested, it will be issued by hotelera playamar, s.a. de c.v, based in mexico, an environmental fee of 32.57 mxn per night per room must be paid upon check-in, the type of bed selected is subject to availability at the hotel. the property does not accept reservations of 10 rooms or more. all bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions, guests are required to show a valid id and credit card upon check-in at the hotel. all special requests are subject to availability and may incur additional costs. it is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel, please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. contact details appear on the booking confirmation, children policy:, from 0 - 2.99 years: baby, from 3 - 12.99 years: child paying child rate, from 13 years old: adult rate, child rates are available in the hotel reservations department.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.7
Location:
8.98
Staff:
8.78
Facilities:
8.36
Comfort:
8.64
Cleanliness:
8.31
Sowmya
Jan 8, 2025 08:00:00 AM
Review Score:   10
United States
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Last Room Available
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Fan, Trash cans, Air conditioning, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Clothes rack

Accessibility

Adapted bath
Last Room Available Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Fan, Trash cans, Air conditioning, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Clothes rack

Accessibility

Adapted bath
Premium Promo Room
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Fan, Trash cans, Air conditioning, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Clothes rack

Accessibility

Adapted bath
Premium Promo Room Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Fan, Trash cans, Air conditioning, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Clothes rack

Accessibility

Adapted bath
Premium Room
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Fan, Trash cans, Air conditioning, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Clothes rack

Accessibility

Adapted bath
Premium Room Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Fan, Trash cans, Air conditioning, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Clothes rack

Accessibility

Adapted bath
Premium Accessible Room
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Fan, Trash cans, Air conditioning, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Clothes rack

Accessibility

Adapted bath
Premium Accessible Room Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Fan, Trash cans, Air conditioning, Key card access

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Clothes rack

Accessibility

Adapted bath
Premium Tropical View
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Room Amenities

Clothes rack
Premium Tropical View Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Room Amenities

Clothes rack
Premium Near Pool
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view, Pool view

Kitchen

Coffee machine

Room Amenities

Clothes rack
Premium Near Pool Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Garden view, Pool view

Kitchen

Coffee machine

Room Amenities

Clothes rack
Junior Suite
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Room Amenities

Clothes rack
Junior Suite Single Use
Room Type: Single
Room Size: 38 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Room Amenities

Clothes rack
Premium Near Beach
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Room Amenities

Clothes rack
Premium Near Beach Single Use
Room Type: Single
Room Size: 35 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine

Room Amenities

Clothes rack
Junior Suite Ocean Front
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Clothes rack
Junior Suite Ocean Front Single Use
Room Type: Single
Room Size: 38 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Clothes rack
Junior Suite Ocean Front Beach Access
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Clothes rack
Junior Suite Ocean Front Beach Access Single Use
Room Type: Single
Room Size: 38 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Conditioner, Shower, Hairdryer, Toilet paper, Shampoo, Body soap, Towels, Private bathroom

Media & Technology

TV, Telephone, Flat-screen TV

General

Trash cans, Key card access, Iron, Air conditioning, Fan, Ironing facilities

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Clothes rack

FAQ's

Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Zona Hotelera resort?

Check-in time for Playacar Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $286 per night with includes Parking, Ocean View, Balcony/Terrace, Security/Safety, Restaurant, Sports/Activities, Bar, Guest Services, Breakfast, Child Friendly, Internet, Pool, View, Oceanfront, Wellness Facilities, Spa, Entertainment, Air Conditioner, EV Charge Station, Business Services, Hot Tub with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $286
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