Delightful Hotel Puerta Chichen with Ocean View & Spa | Hotel in Chichén-Itzá, Mexico

| 8.5 (591 Reviews) |  6 Bathrooms  18 Guests
Piste Hotel | Delightful Hotel Puerta Chichen with Ocean View & Spa

Hotel with Business Services, Designated Smoking Area and TV

Located in Chichén-Itzá, 1.2 miles from Chichen Itza, Hotel Puerta Chichen has accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 4-star hotel has air-conditioned rooms with a private bathroom. The property provides a 24-hour front desk, airport transportation, room service and free WiFi. All rooms in the hotel are equipped with a flat-screen TV. All rooms include a safety deposit box and some have pool views. Hotel Puerta Chichen offers an à la carte or American breakfast. At the accommodation you'll find a restaurant serving Mexican, Local and International cuisine. Vegetarian, dairy-free and vegan options can also be requested. Manuel Crescencio Rejón International Airport is 76 miles from the property.

Delightful Hotel Puerta Chichen with Ocean View & Spa is located in Chichén-Itzá.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Air Conditioner, and several others. This is a 4 star rated property and has over 591 reviews with the average score of 8.5 . Coming to Chichén-Itzá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this Casai place in Chichén-Itzá. These details are authentic, as they are provided by our partner, booking.com.

This Delightful Hotel Puerta Chichen with Ocean View & Spa in Chichén-Itzá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Delightful Hotel Puerta Chichen with Ocean View & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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C-15 A No. 30x20 KM 117, Chichén-Itzá, 97751, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Coffee house on siteCoffee house on site
  • FruitFruit
  • RestaurantRestaurant
  • Breakfast in the roomBreakfast in the room
  • Special diet meals (on request)Special diet meals (on request)
  • Snack barSnack bar
  • Kids' mealsKids' meals
  • Wine/ChampagneWine/Champagne
ParkingParking
  • Street parkingStreet parking
  • ParkingParking
  • Accessible parkingAccessible parking
  • Free parkingFree parking
  • Private ParkingPrivate Parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Couples' massageCouples' massage
  • Tour or class about local cultureTour or class about local culture
  • Evening entertainmentEvening entertainment
  • Full-body massageFull-body massage
  • Themed dinnersThemed dinners
  • Hand massageHand massage
  • Steam roomSteam room
  • Public BathPublic Bath
  • MassageMassage
  • Neck massageNeck massage
  • Walking toursWalking tours
  • Cooking classCooking class
  • Spa facilitiesSpa facilities
  • Foot massageFoot massage
  • Live music/PerformanceLive music/Performance
  • SpaSpa
  • Head massageHead massage
  • Back massageBack massage
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • Hypoallergenic room availableHypoallergenic room available
  • Soundproof roomsSoundproof rooms
  • Smoke-free propertySmoke-free property
  • Designated smoking areaDesignated smoking area
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Shared lounge/TV areaShared lounge/TV area
  • Baggage storageBaggage storage
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Packed lunchesPacked lunches
  • Ironing serviceIroning service
  • LaundryLaundry
  • 24-hour front desk24-hour front desk
  • Currency exchangeCurrency exchange
  • Airport shuttleAirport shuttle
  • Suit pressSuit press
  • Private check-in/outPrivate check-in/out
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Express check-in/outExpress check-in/out
  • Fax/PhotocopyingFax/Photocopying
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Shuttle serviceShuttle service
  • Room serviceRoom service
  • Tour deskTour desk
  • ConciergeConcierge
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • Picnic areaPicnic area
  • Outdoor poolOutdoor pool
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Key accessKey access
  • Smoke alarmsSmoke alarms
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Face masks for guests availableFace masks for guests available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Process in place to check health of guestsProcess in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
SpaSpa
  • Beach umbrellasBeach umbrellas
  • Fenced poolFenced pool
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool
  • Pool barPool bar
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Breakfast not provided for children in rooms with breakfast included, chichen mayan planetarium (dinner & show) are not included in the rate and can be purchased on arrival or by calling the property in advance.

Reviews

Value for money:
8.56
Location:
9.11
Staff:
9.23
Facilities:
8.43
Comfort:
8.85
Cleanliness:
8.86
Jakub
Jan 28, 2026 08:00:00 AM
Review Score:   5
Poland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location was very close to Chichen Itza
Negative: I was very loud during the night and barely possible to sleep
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Twin Room with Garden View
Room Type: Twin
Room Size: 32 m2
2 Full bed(s) Bed
Standard Twin Room with Garden View

General

Air conditioning, Fan, Safe

Bathroom

Body soap, Bathtub or shower, Shampoo, Toilet paper, Toilet, Private bathroom

Media & Technology

Flat-screen TV

View

View
Standard Twin Room
Room Type: Twin
Room Size: 32 m2
2 Full bed(s) Bed

General

Air conditioning, Fan, Safe

Bathroom

Body soap, Bathtub or shower, Shampoo, Toilet paper, Toilet, Private bathroom

Media & Technology

Flat-screen TV
Deluxe Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Deluxe Room

General

Air conditioning, Fan, Safe

Bathroom

Body soap, Bathtub or shower, Shampoo, Toilet paper, Toilet, Private bathroom

Media & Technology

Flat-screen TV

View

View
Superior King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Superior King Room

General

Air conditioning, Fan, Safe

Bathroom

Body soap, Bathtub or shower, Shampoo, Toilet paper, Toilet, Private bathroom

Media & Technology

Flat-screen TV

View

View
Twin Room with Pool View
Room Type: Twin
Room Size: 32 m2
2 Full bed(s) Bed
Twin Room with Pool View

General

Air conditioning, Fan, Safe

Bathroom

Body soap, Bathtub or shower, Shampoo, Toilet paper, Toilet, Private bathroom

Media & Technology

Flat-screen TV

View

View, Pool view

Outdoors

Terrace

Bedroom

Childrens' cribs
Queen Room with Pool View
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed

General

Air conditioning, Fan, Safe

Bathroom

Body soap, Bathtub or shower, Shampoo, Toilet paper, Toilet, Private bathroom

Media & Technology

Flat-screen TV

View

View, Pool view

Outdoors

Terrace

Bedroom

Childrens' cribs

FAQ's

Is this Piste hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Piste hotel?

Check-in time for Piste hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Piste hotel have a swimming pool?

Yes, this Piste hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Piste hotel?

Best-rates for the Piste hotel starts from $70 per night with includes Spa, Entertainment, Breakfast, Internet, Parking, Accessibility, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Air Conditioner, Pool, Ocean View, Restaurant, Bar, Laundry, Business Services, Designated Smoking Area, TV, Balcony/Terrace, Oceanfront, Security/Safety, Guest Services, Child Friendly, View, Wheelchair Accessible with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Piste hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Piste hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Piste hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Piste hotel?

Based on the information reported by the owner or manager, the Piste hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Piste hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Piste hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $70
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