Discover FlowSuites Polanco: Spa & Child-Friendly Stay | Apartment in Mexico City, Mexico

| 8.4 (438 Reviews) |   Pet Friendly   1 Bedroom  1 Bathroom  2 Guests
Polanco Apartment | Discover FlowSuites Polanco: Spa & Child-Friendly Stay

1 Bedroom Apartment with Air Conditioner, TV and Accessibility

Along with concierge services, this smoke-free aparthotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
Each apartment provides an LED TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a dining area, and a sitting area. Housekeeping is available on request.
FlowSuites Polanco offers 12 air-conditioned accommodations with safes and bathrobes. These individually furnished accommodations have separate sitting areas. LED televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

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Emilio Castelar # 34 (esquina Galileo), Mexico City, 11560, Mexico

Amenities

Air ConditionerAir Conditioner
Pet FriendlyPet Friendly
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Pet fee: mxn 915 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) housekeeping fee: mxn 180 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 26 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 915 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges host has indicated there is a smoke detector on the property host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property is professionally cleaned

Reviews

Marcos Erick
Jul 5, 2026 09:48:56 AM
Review Score:   8
Summary: The location was fantastic with quick access to the Metro and the Metro bus. The room we had was exceptionally quiet, which was helpful. Given the World Cup noise. The staff were kind helpful. There were a few things that the could improve on - you need slippers for the room unless you’re comfortable walking in shoes because of the flooring, the room came with a free bottle of wine, but no wine opener. We had to request one, the kitchen is not well equipped, and we would have preferred larger coffee cups as opposed to small teacups. Finally, I think the room needed a water kettle for tea. We ended up buying one - however the staff tried to find one for us at another location for us. Overall, we would stay again however I probably would need to bring some of the things I mentioned above with me to have a more comfortable stay.
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FAQ's

Is this Polanco apartment pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Polanco apartment? 

Check-in time for Polanco apartment starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Polanco apartment have a swimming pool? 

No, this Polanco apartment does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polanco apartment? 

Best-rates for the Polanco apartment starts from $168 per night with includes Air Conditioner, Pet Friendly, TV, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polanco apartment a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polanco apartment wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Polanco apartment is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polanco apartment? 

Based on the information reported by the owner or manager, the Polanco apartment indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polanco apartment? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Polanco apartment are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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