Polanco Rentals Mexico Mexico City Polanco

Discover FlowSuites Polanco: Spa & Child-Friendly Stay | Hotel in Mexico City, Mexico

| 8.4 (398 Reviews) |  1 Bathroom
Polanco Hotel | Discover FlowSuites Polanco: Spa & Child-Friendly Stay

Hotel with Transportation, Security and Bedding

Hotel in Mexico City, steps from Avenida Presidente Masaryk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
FlowSuites Polanco offers 12 accommodations with minibars (stocked with some free items) and safes. These individually furnished accommodations have separate sitting areas. LED televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Emilio Castelar # 34 (esquina Galileo), Mexico City, 11560, Mexico

Amenities

TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathrobes
  • Toilet paper
  • Towels
  • Soap
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Safe
  • Individually furnished
  • Separate sitting area
  • Desk
  • In-room massage
  • Free local calls
  • Phone
  • Iron/ironing board (on request)
Breakfast
  • Microwave
  • Coffee/tea maker
  • Free minibar (some items)
  • Free bottled water
  • Cookware/dishes/utensils
  • Refrigerator
  • Dining room
  • Kitchenette
  • Stovetop
Parking
  • No onsite parking available
  • Area shuttle (surcharge)
Accessibility
  • Well-lit path to entrance
  • Elevator door width (inches): 79
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
Activities
  • Zoo
  • Theme parks
  • Golfing
  • Health/beauty spa
Entertainment
  • Cable channels
  • LED TV
General
  • Front-desk safe
  • Elevator
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Refrigerator
  • Separate dining area
  • Microwave
  • Kitchenette
  • Tour/ticket assistance
  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: mxn 915 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 26 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 915 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property is professionally cleaned

Reviews

Ramses
Dec 20, 2025 08:34:37 AM
Review Score:   10
Summary: Area and people
See All Reviews

Room Arrangement

Room InfoFacilities
Penthouse
Room Size: 775 square feet m2
3 King Bed and Twin Beds
Penthouse

General

Square feet - 775, Private bathroom, Square meters - 72, Number of bedrooms - 2, Ping - 22, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Executive Apartment, 1 King Bed
Room Size: 484 square feet m2
1 King Bed
Executive Apartment, 1 King Bed

General

Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 13.6, Bed count minimum 1, Square meters - 45, Number of living rooms 1, Bed count maximum 1
Executive Apartment, 1 Queen Bed
Room Size: 344 square feet m2
1 Queen Bed
Executive Apartment, 1 Queen Bed

General

Square meters - 32, Private bathroom, Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1

FAQ's

Is this Polanco hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Polanco hotel?

Check-in time for Polanco hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Polanco hotel have a swimming pool?

No, this Polanco hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polanco hotel?

Best-rates for the Polanco hotel starts from $175 per night with includes Security/Safety, Bedding/Linens, Toiletries, Guest Services, Child Friendly, TV, Wellness Facilities, Restaurant, Internet, Kitchen, Laundry, Wheelchair Accessible, Accessibility, Transportation/Shuttle with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polanco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polanco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polanco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polanco hotel?

Based on the information reported by the owner or manager, the Polanco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polanco hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Polanco hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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