Welcoming Chalet Shiga: Hot Tub & Family-Friendly Stay | Hotel in Yamanouchi, Japan

| 8.6 (162 Reviews) |  4 Bathrooms  31 Guests
Shiga Highlands Hotel | Welcoming Chalet Shiga: Hot Tub & Family-Friendly Stay

Hotel with Air Conditioner, Parking and Designated Smoking Area

Comfortable Accommodations

Chalet Shiga in Yamanouchi offers family rooms with air-conditioning, private bathrooms, and mountain views. Each room includes a TV, work desk, and free toiletries.

Exceptional Facilities

Guests enjoy ski-to-door access, a hot spring bath, spa and wellness center, sauna, and free WiFi. Additional amenities include a public bath, hot tub, and ski equipment hire.

Dining Experience

The on-site restaurant serves Japanese cuisine, complemented by a bar. A child-friendly buffet caters to families, while a coffee shop provides a relaxing space.

Convenient Location

Located 76 mi from Matsumoto Airport, Chalet Shiga is highly rated for its ski trip convenience and excellent service. Activities include skiing and hiking.

Welcoming Chalet Shiga: Hot Tub & Family-Friendly Stay is located in Yamanouchi.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Designated Smoking Area, and several others. This is a 3 star rated property and has over 162 reviews with the average score of 8.6 . Coming to Yamanouchi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this Casai place in Yamanouchi. These details are authentic, as they are provided by our partner, booking.com.

This Welcoming Chalet Shiga: Hot Tub & Family-Friendly Stay in Yamanouchi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Welcoming Chalet Shiga: Hot Tub & Family-Friendly Stay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Hirao 7149, Yamanouchi, 381-0401, Japan

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
HeatingHeating
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Kids' mealsKids' meals
  • Coffee house on siteCoffee house on site
  • BarBar
  • Kid-friendly buffetKid-friendly buffet
  • Wine/ChampagneWine/Champagne
ParkingParking
  • ParkingParking
  • Private ParkingPrivate Parking
  • Free parkingFree parking
  • Parking on siteParking on site
ActivitiesActivities
  • Hot tub/JacuzziHot tub/Jacuzzi
  • Couples' massageCouples' massage
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • SaunaSauna
  • Head massageHead massage
  • MassageMassage
  • Mini golfMini golf
  • Neck massageNeck massage
  • Public BathPublic Bath
  • Hot spring bathHot spring bath
  • Back massageBack massage
  • Spa and wellness centerSpa and wellness center
  • SkiingSkiing
  • HikingHiking
  • Full-body massageFull-body massage
  • Foot massageFoot massage
  • Temporary art galleriesTemporary art galleries
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Designated smoking areaDesignated smoking area
  • HeatingHeating
  • Family roomsFamily rooms
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • SafeSafe
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • ElevatorElevator
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • LaundryLaundry
  • LockersLockers
  • Fax/PhotocopyingFax/Photocopying
  • Vending machine (drinks)Vending machine (drinks)
  • ConciergeConcierge
  • Baggage storageBaggage storage
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Process in place to check health of guestsProcess in place to check health of guests
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
SkiingSkiing
  • Ski schoolSki school
  • Ski pass vendorSki pass vendor
  • Ski-in, ski-out accessSki-in, ski-out access
  • Ski storageSki storage
  • Ski rental on siteSki rental on site

Policies

Check-in
Check-in
The minimum age for check-in is 18
Pet Policy
Pet Policy
Pets are not allowed
The hotel has a curfew at 23:00. guests cannot enter or leave the hotel after this time, guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Reviews

Value for money:
7.94
Location:
9.38
Staff:
8.69
Facilities:
7.99
Comfort:
8.45
Cleanliness:
8.54
Marco
May 25, 2026 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
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Room Arrangement

Room InfoFacilities
Room with Tatami Area
Room Type: Triple
Room Size: 30 m2
2 Twin bed(s) Bed
1 Futon bed(s) Bed

Bathroom

Hairdryer, Toilet paper, Bath, Toothbrush, Shared bathroom, Shampoo, Slippers, Bath or shower, Shower, Shared toilet, Free toiletries, Toilet, Conditioner, Towels, Private bathroom, Body soap

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Carpeted, Trash cans, Key access, Air conditioning, Smoke Alarm

Living Area

Seating area

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Non-feather pillow, Yukata, Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Japanese-Style Room with Shared Bathroom
Room Type: Quad
Room Size: 30 m2
4 Futon bed(s) Bed

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Trash cans, Key access, Air conditioning, Smoke Alarm

Bathroom

Hairdryer, Toilet paper, Toothbrush, Shared bathroom, Slippers, Shared toilet, Toilet, Towels

Living Area

Seating area

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Non-feather pillow, Yukata, Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Modern Japanese-Style Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Carpeted, Trash cans, Key access, Air conditioning, Smoke Alarm

Bathroom

Hairdryer, Toilet paper, Toothbrush, Shared bathroom, Slippers, Shared toilet, Toilet, Towels

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Non-feather pillow, Yukata, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room
Room Type: Twin
Room Size: 20 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Toilet paper, Bath, Toothbrush, Shared bathroom, Shampoo, Slippers, Bath or shower, Shower, Shared toilet, Free toiletries, Toilet, Conditioner, Towels, Private bathroom, Body soap

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Carpeted, Trash cans, Key access, Air conditioning, Smoke Alarm

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Yukata, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room with Shared Bathroom
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Carpeted, Trash cans, Key access, Air conditioning, Smoke Alarm

Bathroom

Hairdryer, Toilet paper, Toothbrush, Shared bathroom, Slippers, Shared toilet, Toilet, Towels

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Yukata, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Triple Room with Shared Bathroom
Room Type: Triple
Room Size: 27 m2
3 Twin bed(s) Bed

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Carpeted, Trash cans, Key access, Air conditioning, Smoke Alarm

Bathroom

Hairdryer, Toilet paper, Toothbrush, Shared bathroom, Slippers, Shared toilet, Toilet, Towels

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Yukata, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Quadruple Room
Room Type: Quad
Room Size: 42 m2
4 Twin bed(s) Bed

Bathroom

Hairdryer, Toilet paper, Bath, Toothbrush, Shared bathroom, Shampoo, Slippers, Bath or shower, Shower, Shared toilet, Free toiletries, Toilet, Conditioner, Towels, Private bathroom, Body soap

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Carpeted, Trash cans, Key access, Air conditioning, Smoke Alarm

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Yukata, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Family Room with Shared Bathroom
Room Type: Family
Room Size: 45 m2
5 Twin bed(s) Bed

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Carpeted, Trash cans, Key access, Air conditioning, Smoke Alarm

Bathroom

Hairdryer, Toilet paper, Toothbrush, Shared bathroom, Slippers, Shared toilet, Toilet, Towels

Living Area

Sofa, Seating area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Yukata, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 26 m2
2 Twin bed(s) Bed

Bathroom

Hairdryer, Toilet paper, Bath, Toothbrush, Shared bathroom, Shampoo, Slippers, Bath or shower, Shower, Shared toilet, Free toiletries, Toilet, Conditioner, Towels, Private bathroom, Body soap

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Carpeted, Trash cans, Key access, Air conditioning, Smoke Alarm

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Non-feather pillow, Yukata, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Japanese-Style Quadruple Room
Room Type: Quad
Room Size: 27 m2
4 Futon bed(s) Bed

Media & Technology

Flat-screen TV, Telephone, TV

General

Heating, Trash cans, Key access, Air conditioning, Smoke Alarm

Bathroom

Hairdryer, Toilet paper, Toothbrush, Shared bathroom, Slippers, Shared toilet, Toilet, Towels

Living Area

Seating area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Non-feather pillow, Yukata, Clothes rack, Socket near the bed

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Shiga Highlands hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shiga Highlands hotel? 

Check-in time for Shiga Highlands hotel starts counting from 1:00 PM and check-out is until 9:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shiga Highlands hotel have a swimming pool? 

No, this Shiga Highlands hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shiga Highlands hotel? 

Best-rates for the Shiga Highlands hotel starts from $240 per night with includes Air Conditioner, Parking, Designated Smoking Area, Accessibility, Security/Safety, Sports/Activities, Skiing, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Child Friendly, Heating, Hot Tub, Internet, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shiga Highlands hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shiga Highlands hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Shiga Highlands hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shiga Highlands hotel? 

Based on the information reported by the owner or manager, the Shiga Highlands hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shiga Highlands hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Shiga Highlands hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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