Casa Kai | Hotel in Puerto Escondido, Mexico

9.4 (46 Reviews) |  1 Bathroom
Brisas de Zicatela Hotel | Casa Kai

Hotel with Pool, Designated Smoking Area and TV

Along with an outdoor pool, this hotel has a 24-hour front desk and a garden. WiFi in public areas is free.
Housekeeping is available once per stay.
Casa Kai offers 10 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include an outdoor pool.

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S/N Morelos Punta Zicatela, Puerto Escondido, 70934, Mexico

Amenities

PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Balcony/TerraceBalcony/Terrace
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability
Check-out
Check-out
Check-out before 11:00 am
Child Policy
Child Policy
Children are welcome.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Kippy
Apr 19, 2026 10:11:04 PM
Review Score:   4
Summary: If you’re looking for a hotel this is NOT it. There is no staff to help you. The person who was cleaning rooms helped us and that’s bc my partner speaks Spanish… if not we would have not gotten a room that we had reserved and paid for. I was a bit concerned in the first 10 minutes of getting there. It’s basically a notch above a hostel which is if it was described that way. We had to flip the breakers 4 times in 1 night because the ac would go off because there wasn’t enough for everyone. And another guest is the one who showed us where and how to flip the breaker. The biggest issue was that a person who does the pool or was hired by a company … came by after 2 days of our stay- he did not take a ph balance and just threw chemicals in. My hair turned green and became very stiff like it had mousse in it from the 80s. I have a picture. The owner/ manager is not on premise nor in the country and he was made aware of the situation but did nothing about it. The location is great and I’m sure that’s what keeps it going. I get the low key casual vibe… and there is also a balance of hosting people for what they sign up to as a property is described and it’s on hotels.com. So it totally leads you into a hotel environment and that has a staff or at least 1 person that can help guests thru out their stay. So I would suggest taking Casa Kai off of hotels .com and putting it on an hostel site.
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FAQ's

Is this Casa Kai pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Kai have a swimming pool? 

Yes, this Casa Kai has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Kai? 

Best-rates for the Casa Kai starts from $69 per night with includes Pool, Designated Smoking Area, TV, View, Balcony/Terrace, Guest Services, Child Friendly, Internet with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Kai a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Kai wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Casa Kai has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Kai? 

Based on the information reported by the owner or manager, the Casa Kai indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Kai? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Kai are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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