CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool | Hotel in Playa del Carmen, Mexico

| 7.8 (826 Reviews) | 6 Bathrooms 18 Guests

Downtown Hotel | CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool

Hotel with Transportation, Entertainment and Air Conditioner

CALIXTA Hotel has a restaurant, an outdoor swimming pool and bar in Playa del Carmen. The 4-star hotel has air-conditioned rooms with a private bathroom and Free Wi-Fi. The accommodations features a 24-hour front desk, a concierge service and currency exchange for guests. All rooms in the hotel are fitted with a flat-screen TV. Enjoy a coffee on your balcony before heading out to discover secret alleyway art galleries and sample mouth-watering tropical fruit from roadside carts. Then, you can find some of the best cenote diving spots—all within a short drive. Popular points of interest near CALIXTA Hotel include Playa del Carmen Beach, Playa del Carmen Maritime Terminal and ADO International Bus Station. The nearest airport is Cozumel International Airport, 12 mi from the hotel.

CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool is located in Playa del Carmen.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Internet, Pool, and several others. This is a 4 star rated property and has over 826 reviews with the average score of 7.8 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this Casai place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

10 Avenida Norte esquina con calle 14, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner

Pool

Designated Smoking Area

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Facility Overview

Breakfast

Wine/Champagne

Restaurant

Special diet meals (on request)

Fruit

Activities

Happy hour

General

Wifi in all areas

Designated smoking area

Non-smoking rooms

Soundproof rooms

Air conditioning

Smoke-free property

Safe

Guest Services

Daily housekeeping

Concierge

Shuttle service

Express check-in/out

Shuttle service (additional charge)

Private check-in/out

Baggage storage

Internet

Wifi

Internet

Free Wifi

Outdoors

Sun deck

Outdoor furniture

Outdoor pool

Outdoor pool (year-round)

Terrace

Security/Safety

Key card access

24-hour security

Smoke alarms

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

First aid kits available

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Spa

Pool bar

Swimming pool

Rooftop pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 008-007-006977/2025

Reviews

Value for money:

8.39

Location:

9.26

Staff:

8.81

Facilities:

8.27

Comfort:

8.56

Cleanliness:

8.55

Juan

Apr 7, 2026 07:00:00 AM

Review Score: 8

Belize

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Convenient location

Negative: Pictures of rooftop pool are deceiving not like what advertised which was my main reason for picking to stay there

Summary: Comfortable place to sleep, but if you’re staying to go relax and unwind enjoy rooftop amenities are deceiving.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Two Queen Room Type: Family Room Size: 14 m² 2 Queen bed(s) Bed	Bathroom Hairdryer, Free toiletries, Shampoo, Towels, Body soap, Toilet, Private bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower General Key card access, Iron, Key access, Carbon monoxide detector, Ironing facilities, Smoke Alarm, Trash cans, Air conditioning, Heating, Fire extinguisher, Safe Media & Technology TV, Cable channels, Telephone, Video, Flat-screen TV, Radio Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sitting area View View, City view Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow Pool and Spa Heated pool, Pool towels, Pool with a view Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Cozy Queen Room Type: Double Room Size: 11 m² 1 Queen bed(s) Bed	Bathroom Hairdryer, Free toiletries, Shampoo, Towels, Body soap, Toilet, Private bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower General Key card access, Iron, Key access, Carbon monoxide detector, Ironing facilities, Smoke Alarm, Trash cans, Air conditioning, Heating, Fire extinguisher, Safe Media & Technology TV, Cable channels, Telephone, Video, Flat-screen TV, Radio Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sitting area View View, City view Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow Pool and Spa Heated pool, Pool towels, Pool with a view Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King Room Type: Double Room Size: 14 m² 1 King bed(s) Bed	Bathroom Hairdryer, Free toiletries, Shampoo, Towels, Body soap, Toilet, Private bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower General Key card access, Iron, Key access, Carbon monoxide detector, Ironing facilities, Smoke Alarm, Trash cans, Air conditioning, Heating, Fire extinguisher, Safe Media & Technology TV, Cable channels, Telephone, Video, Flat-screen TV, Radio Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sitting area Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock View View, City view Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow Pool and Spa Heated pool, Pool towels, Pool with a view Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Two Queen Room Type: Family Room Size: 15 m² 2 Queen bed(s) Bed	Bathroom Hairdryer, Free toiletries, Shampoo, Towels, Body soap, Toilet, Private bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower General Key card access, Iron, Key access, Carbon monoxide detector, Ironing facilities, Smoke Alarm, Trash cans, Air conditioning, Heating, Fire extinguisher, Safe Media & Technology TV, Cable channels, Telephone, Video, Flat-screen TV, Radio Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sitting area View View, City view Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow Pool and Spa Heated pool, Pool towels, Pool with a view Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Playa Loft Room Type: Suite Room Size: 14 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Bathroom Hairdryer, Free toiletries, Shampoo, Towels, Body soap, Toilet, Private bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower General Key card access, Iron, Key access, Carbon monoxide detector, Ironing facilities, Smoke Alarm, Trash cans, Air conditioning, Heating, Fire extinguisher, Safe Media & Technology TV, Cable channels, Telephone, Video, Flat-screen TV, Radio Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sitting area Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock View View, City view Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow Pool and Spa Heated pool, Pool towels, Pool with a view Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior King Room Type: Suite Room Size: 14 m² 1 King bed(s) Bed	Bathroom Hairdryer, Free toiletries, Shampoo, Towels, Body soap, Toilet, Private bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower General Key card access, Iron, Key access, Carbon monoxide detector, Ironing facilities, Smoke Alarm, Trash cans, Air conditioning, Heating, Fire extinguisher, Safe Media & Technology TV, Cable channels, Telephone, Video, Flat-screen TV, Radio Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sitting area Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock View View, City view Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow Pool and Spa Heated pool, Pool towels, Pool with a view Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this Downtown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown hotel?

Check-in time for Downtown hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $58 per night with includes Entertainment, Child Friendly, Air Conditioner, Security/Safety, Restaurant, Bar, Guest Services, Internet, Pool, Designated Smoking Area, Balcony/Terrace, Transportation/Shuttle with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $58

Price Details

You will be redirected to

Hot Deal - It has been viewed 62 times today

Not the right fit? Check out our other properties in Downtown

Other Downtown, Playa del Carmen Hotels and Places to Stay Nearby

Sort by

Most Popular

Most Popular
Highest Price
Lowest Price
Highest Rating
Lowest Rating

Mayan Magic El Faro Beach Front - DISCT RATES TEMPORARILY INCLUDES CHRISTMAS

From US $290

10.0 (121 Reviews)

Condo

Mayan Magic El Faro Beach Front - DISCT RATES TEMPORARILY INCLUDES CHRISTMAS

Air Conditioner
Parking
Pool

CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool | Hotel in Playa del Carmen, Mexico

Available rates:

Hotel with Transportation, Entertainment and Air Conditioner

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Room amenities

Pool and Spa

Food & Drink

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Room amenities

Pool and Spa

Food & Drink

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility

Room amenities

Pool and Spa

Food & Drink

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Room amenities

Pool and Spa

Food & Drink

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility

Room amenities