CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool | Hotel in Playa del Carmen, Mexico

| 8.0 (756 Reviews) |  6 Bathrooms  18 Guests
Downtown Hotel | CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool

Hotel with Air Conditioner, Pool and Designated Smoking Area

CALIXTA Hotel has a restaurant, an outdoor swimming pool and bar in Playa del Carmen. The 4-star hotel has air-conditioned rooms with a private bathroom and Free Wi-Fi. The accommodations features a 24-hour front desk, a concierge service and currency exchange for guests. All rooms in the hotel are fitted with a flat-screen TV. Enjoy a coffee on your balcony before heading out to discover secret alleyway art galleries and sample mouth-watering tropical fruit from roadside carts. Then, you can find some of the best cenote diving spots—all within a short drive. Popular points of interest near CALIXTA Hotel include Playa del Carmen Beach, Playa del Carmen Maritime Terminal and ADO International Bus Station. The nearest airport is Cozumel International Airport, 12 mi from the hotel.

CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool is located in Playa del Carmen.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Designated Smoking Area, and several others. This is a 4 star rated property and has over 756 reviews with the average score of 8 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this Casai place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “CALIXTA Hotel: Family-Friendly 4-Star Retreat with Pool”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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10 Avenida Norte esquina con calle 14, Playa del Carmen, 77710, Mexico

Amenities

Air ConditionerAir Conditioner
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Balcony/TerraceBalcony/Terrace
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • Special diet meals (on request)Special diet meals (on request)
  • FruitFruit
  • Wine/ChampagneWine/Champagne
ActivitiesActivities
  • Happy hourHappy hour
GeneralGeneral
  • Air conditioningAir conditioning
  • Designated smoking areaDesignated smoking area
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • Soundproof roomsSoundproof rooms
  • SafeSafe
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Shuttle serviceShuttle service
  • Private check-in/outPrivate check-in/out
  • Express check-in/outExpress check-in/out
  • ConciergeConcierge
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
  • Outdoor poolOutdoor pool
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • Sun deckSun deck
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • Key card accessKey card access
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
SpaSpa
  • Swimming poolSwimming pool
  • Pool barPool bar
  • Rooftop poolRooftop pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.
License number: 008-007-006977/2025

Reviews

Value for money:
8.39
Location:
9.26
Staff:
8.81
Facilities:
8.27
Comfort:
8.56
Cleanliness:
8.55
Sunny
Aug 29, 2026 07:00:00 AM
Review Score:   7
India
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Two Queen
Room Type: Family
Room Size: 14 m2
2 Queen bed(s) Bed
Deluxe Two Queen

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Towels, Conditioner, Bath or shower, Hairdryer, Free toiletries, Shower

General

Air conditioning, Key access, Carbon monoxide detector, Heating, Safety deposit box, Fire extinguisher, Trash cans, Smoke Alarm, Iron, Ironing facilities, Key card access

Media & Technology

Cable channels, Telephone, Radio, Video, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Seating area

View

View, City view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool with a view, Pool towels, Heated pool

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Cozy Queen
Room Type: Double
Room Size: 11 m2
1 Queen bed(s) Bed
Cozy Queen

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Towels, Conditioner, Bath or shower, Hairdryer, Free toiletries, Shower

General

Air conditioning, Key access, Carbon monoxide detector, Heating, Safety deposit box, Fire extinguisher, Trash cans, Smoke Alarm, Iron, Ironing facilities, Key card access

Media & Technology

Cable channels, Telephone, Radio, Video, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Seating area

View

View, City view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool with a view, Pool towels, Heated pool

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King
Room Type: Double
Room Size: 14 m2
1 King bed(s) Bed
Deluxe King

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Towels, Conditioner, Bath or shower, Hairdryer, Free toiletries, Shower

General

Air conditioning, Key access, Carbon monoxide detector, Heating, Safety deposit box, Fire extinguisher, Trash cans, Smoke Alarm, Iron, Ironing facilities, Key card access

Media & Technology

Cable channels, Telephone, Radio, Video, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Seating area

Bedroom

Alarm clock, Extra long beds (> 80 inches), Wardrobe or closet, Linens

View

View, City view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool with a view, Pool towels, Heated pool

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Two Queen
Room Type: Family
Room Size: 15 m2
2 Queen bed(s) Bed
Superior Two Queen

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Towels, Conditioner, Bath or shower, Hairdryer, Free toiletries, Shower

General

Air conditioning, Key access, Carbon monoxide detector, Heating, Safety deposit box, Fire extinguisher, Trash cans, Smoke Alarm, Iron, Ironing facilities, Key card access

Media & Technology

Cable channels, Telephone, Radio, Video, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Seating area

View

View, City view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool with a view, Pool towels, Heated pool

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Playa Loft
Room Type: Suite
Room Size: 14 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Playa Loft

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Towels, Conditioner, Bath or shower, Hairdryer, Free toiletries, Shower

General

Air conditioning, Key access, Carbon monoxide detector, Heating, Safety deposit box, Fire extinguisher, Trash cans, Smoke Alarm, Iron, Ironing facilities, Key card access

Media & Technology

Cable channels, Telephone, Radio, Video, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Seating area

Bedroom

Alarm clock, Extra long beds (> 80 inches), Wardrobe or closet, Linens

View

View, City view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool with a view, Pool towels, Heated pool

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior King
Room Type: Suite
Room Size: 14 m2
1 King bed(s) Bed
Superior King

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Towels, Conditioner, Bath or shower, Hairdryer, Free toiletries, Shower

General

Air conditioning, Key access, Carbon monoxide detector, Heating, Safety deposit box, Fire extinguisher, Trash cans, Smoke Alarm, Iron, Ironing facilities, Key card access

Media & Technology

Cable channels, Telephone, Radio, Video, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk, Seating area

Bedroom

Alarm clock, Extra long beds (> 80 inches), Wardrobe or closet, Linens

View

View, City view

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool with a view, Pool towels, Heated pool

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Downtown hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown hotel? 

Check-in time for Downtown hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown hotel have a swimming pool? 

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel? 

Best-rates for the Downtown hotel starts from $76 per night with includes Air Conditioner, Pool, Designated Smoking Area, View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Restaurant, Bar, Guest Services, Entertainment, Child Friendly, Internet with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Downtown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel? 

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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