Relaxing Retreat at Biei Shirogane Onsen Hotel Park Hills | Hotel in Biei, Japan

| 8.1 (111 Reviews) |  5 Bathrooms  22 Guests
Shirogane Onsen Hotel | Relaxing Retreat at Biei Shirogane Onsen Hotel Park Hills

Hotel with Designated Smoking Area, Accessibility and Restaurant

Nestled in the beautiful mountains and surrounded by untouched nature, 美瑛 白金温泉 ホテルパークヒルズ features natural hot spring baths, a fitness center and a relaxation massage salon. Free Wi-Fi is provided in the public area. Spacious nonsmoking guest rooms are decorated with natural colors, and feature a flat-screen TV and a fridge. Toiletries and a hairdryer are included in the private bathroom. Japanese yukata robes are also provided. Guests at Park Hills Shirogane can enjoy a range of outdoor activities, including hiking, golfing and skiing around the hotel. The indoor swimming pool is open during peak seasons. The hotel is a 25-minute drive from JR Biei Station. Shirahige Waterfall is a 5-minute drive from the property. Tout Le Monde restaurant offers hearty Japanese and Western buffets for breakfast and dinner, featuring locally-grown meat and vegetables. Set meals and a la carte dishes are served for lunch.

Relaxing Retreat at Biei Shirogane Onsen Hotel Park Hills is located in Biei.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, EV Charge Station, Wellness Facilities, and several others. This is a 4 star rated property and has over 111 reviews with the average score of 8.1 . Coming to Biei and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this Casai place in Biei. These details are authentic, as they are provided by our partner, booking.com.

This Relaxing Retreat at Biei Shirogane Onsen Hotel Park Hills in Biei is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Relaxing Retreat at Biei Shirogane Onsen Hotel Park Hills”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Shirogane Onsen, Biei, 071-0235, Japan

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Private Pool
Accessibility
Security/Safety
EV Charge Station
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Restaurant
Parking
  • Free parking
  • Parking
  • Parking on site
  • Electric vehicle charging station
  • Private Parking
  • Accessible parking
Activities
  • Hot spring bath
  • Indoor pool
  • Sauna
  • Indoor pool (seasonal)
  • Public Bath
  • Open-air bath
  • Game room
  • Playground
  • Hiking
General
  • Elevator
  • Family rooms
  • Heating
  • Smoke-free property
  • Non-smoking rooms
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
Guest Services
  • 24-hour front desk
  • Fax/Photocopying
  • Daily housekeeping
  • Baggage storage
  • Vending machine (drinks)
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • CCTV in common areas
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
You must inform the hotel in advance what time you plan to check in. if you plan to check in later than 20:00, please inform the hotel directly. if your check-in time changes, please update the hotel.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Reviews

Value for money:
6.96
Location:
8.32
Staff:
8.47
Facilities:
7.24
Comfort:
7.65
Cleanliness:
7.68
Ge
Aug 6, 2025 07:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Twin room with 2 Single Beds - Non Smoking
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Shampoo, Body soap, Bidet, Toilet, Slippers, Conditioner, Towels, Toilet paper, Hairdryer, Bathtub, Bathtub or shower, Shower

Media & Technology

Telephone, TV, Flat-screen TV

General

Trash cans, Key access, Heating, Fire extinguisher, Air conditioning, Smoke Alarm

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Yukata

Safety features

Air purifiers
Standard Japanese-Western room with 2 Single Beds - Non Smoking
Room Type: Family
Room Size: 36 m2
2 Twin bed(s) Bed
3 Futon bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Shampoo, Body soap, Bidet, Toilet, Slippers, Conditioner, Towels, Toilet paper, Hairdryer, Bathtub, Bathtub or shower, Shower

Media & Technology

Telephone, TV, Flat-screen TV

General

Trash cans, Key access, Heating, Fire extinguisher, Air conditioning, Smoke Alarm

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers
Premium Japanese-Western room with 2 Single Beds - Non Smoking
Room Type: Quad
Room Size: 36 m2
2 Twin bed(s) Bed
3 Futon bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Body soap, Bidet, Slippers, Toilet, Conditioner, Towels, Toilet paper, Hairdryer, Bathtub or shower, Shower

Media & Technology

Telephone, TV, Flat-screen TV

General

Trash cans, Key access, Heating, Fire extinguisher, Air conditioning, Smoke Alarm

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers
Premium Triple room with 3 Single Beds - Non Smoking
Room Type: Triple
Room Size: 26 m2
3 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Shampoo, Body soap, Bidet, Toilet, Slippers, Conditioner, Towels, Toilet paper, Hairdryer, Bathtub, Bathtub or shower, Shower

Media & Technology

Telephone, TV, Flat-screen TV

General

Trash cans, Key access, Heating, Fire extinguisher, Air conditioning, Smoke Alarm

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers
Premium Family room with 2 Single Beds - Non Smoking
Room Type: Family
Room Size: 26 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Shampoo, Body soap, Bidet, Toilet, Slippers, Conditioner, Towels, Toilet paper, Hairdryer, Bathtub, Bathtub or shower, Shower

Media & Technology

Telephone, TV, Flat-screen TV

General

Trash cans, Key access, Heating, Fire extinguisher, Air conditioning, Smoke Alarm

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers
Compact Japanese-Western room with 2 Single Beds - Non Smoking
Room Type: Family
Room Size: 25 m2
2 Twin bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Shampoo, Body soap, Bidet, Toilet, Slippers, Conditioner, Towels, Toilet paper, Hairdryer, Bathtub, Bathtub or shower, Shower

Media & Technology

Telephone, TV, Flat-screen TV

General

Trash cans, Key access, Heating, Fire extinguisher, Air conditioning, Smoke Alarm

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers

FAQ's

Is this Shirogane Onsen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shirogane Onsen hotel?

Check-in time for Shirogane Onsen hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shirogane Onsen hotel have a swimming pool?

Yes, this Shirogane Onsen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shirogane Onsen hotel?

Best-rates for the Shirogane Onsen hotel starts from $150 per night with includes Wellness Facilities, Internet, Private Pool, Security/Safety, Sports/Activities, Guest Services, Hot Tub, Designated Smoking Area, Accessibility, Restaurant, Air Conditioner, Parking, Fireplace/Heating, Child Friendly, Pool, EV Charge Station with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shirogane Onsen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shirogane Onsen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shirogane Onsen hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shirogane Onsen hotel?

Based on the information reported by the owner or manager, the Shirogane Onsen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shirogane Onsen hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shirogane Onsen hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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