Relax at Bertam Resort, Penang: Family-Friendly Getaway | Resort in Kepala Batas, Malaysia

Resort with TV, Restaurant and Air Conditioner
Family-friendly resort with 3 restaurants connected to the convention center in Kepala Batas
3 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite.
Change of towels is available on request.
Bertam Resort and Water Park Penang offers 282 air-conditioned accommodations with MP3 docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels and smart speakers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
-
Hair dryer
-
Toothbrush and toothpaste
-
Towels
-
Toilet paper
-
Shampoo
-
Private bathroom
-
Designer toiletries
-
Soap
-
Blackout drapes/curtains
-
Hypo-allergenic bedding
-
Pillow-top mattress
-
Air conditioning
-
Premium bedding
-
Down comforter
-
Bed sheets
-
Slippers
-
Desk
-
Desk chair
-
LED light bulbs
-
Laptop-friendly workspace
-
In-room massage
-
Restaurant dining guide
-
Iron/ironing board
-
Safe
-
Electrical adapters/chargers
-
Phone
-
24-hour room service
-
Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 for adults and MYR 36 for children
-
3 restaurants and 2 coffee shops
-
1 bar
-
Mini-fridge
-
Local meal delivery service
-
Free bottled water
-
Free minibar
-
Dining table
-
Limo/town car service
-
Wheelchair-accessible parking available
-
Free secured, covered self parking on site
-
Electric car charging station on site
-
Secured covered valet parking on site (MYR 100 per night)
-
Elevator
-
Doorbell and phone notification
-
Wheelchair-accessible pool
-
Wheelchair-accessible registration desk height (inches): 28
-
Wheelchair-accessible restaurant
-
Tile flooring in room
-
Front entrance ramp
-
Tile flooring in public areas
-
Elevator door width (inches): 39
-
Wheelchair-accessible lounge
-
Smooth flooring in public areas
-
Wheelchair-accessible path to elevator
-
Wheelchair-accessible fitness center
-
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
-
Wheelchair-accessible spa
-
Wheelchair-accessible public washroom
-
Smooth flooring in room
-
Wheelchair-accessible parking
-
Area rugs in room
-
Wheelchair-accessible registration desk
-
Visual doorbell notification
-
Wheelchairs available on site
-
Wheelchair-accessible path of travel
-
Well-lit path to entrance
-
Hardwood flooring in room
-
Wheelchair-accessible business center
-
Ceiling hoist
-
Wheelchair-accessible concierge desk
-
High pile carpet in room
-
4 on-site accessible parking spaces
-
Valet for wheelchair-equipped vehicle
-
Theme parks
-
Golf lessons
-
Adjacent to a golf course
-
Outlet shopping
-
Health/beauty spa
-
Outdoor pool
-
Sauna
-
Steam room
-
Fitness classes
-
Full-service spa
-
Foosball table
-
Yoga classes
-
Designer stores
-
Karaoke
-
Billiards/pool table
-
Fitness center
-
Smart speaker
-
MP3 dock
-
Cable channels
-
50-inch Smart TV
-
Meeting rooms - 18
-
Coworking space
-
Conference center (35000 square feet of space)
-
24-hour business center
-
Elevator
-
Gift shop/newsstand
-
Lockers available
-
Ballroom
-
Library
-
Banquet hall
-
Grocery/convenience store
-
German
-
Hindi
-
Malay
-
Thai
-
Chinese (Mandarin)
-
Indonesian
-
Filipino
-
English
-
Comprehensive recycling policy
-
Reusable cups only
-
Biodegradable coffee stirrers
-
Reusable tableware only
-
Comprehensive food waste policy
-
Vegetarian dining options
-
Couples dining
-
Local artist showcase
-
Biodegradable drinking straws
-
At least 80% lighting from LEDs
-
No plastic coffee stirrers
-
Books
-
Locally-owned & organized tours & activities
-
Designated smoking areas (fines apply)
-
Vegan dining options
-
Romance packages available
-
Renovated entire property - February 2023
-
No plastic drinking straws
-
Mini-fridge
-
Laundry facilities
-
Outdoor pool
-
Highchair
-
Dining table
-
Grocery/convenience store
-
Wedding services
-
Concierge services
-
Golf clubs
-
Golf clubhouse
-
Laundry facilities
-
Change of towels (on request)
-
Luggage storage
-
Tour/ticket assistance
-
Dry cleaning service
-
24-hour front desk
-
Multilingual staff
-
Change of bedsheets (on request)
-
Golf caddy
-
Golf privileges (optional)
-
Porter/bellhop
-
Golf cart
-
Daily housekeeping
-
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
-
Available in some public areas: Free WiFi
-
Available in all rooms: Free WiFi
-
Outdoor furniture
-
Pool sun loungers
-
Pool umbrellas
-
Aromatherapy
-
6 treatment rooms
-
Body scrubs
-
Turkish bath/hammam
-
Spa open daily
-
Body wraps
-
Reflexology
-
Hydrotherapy
-
Manicures and pedicures
-
Hot tub
-
Couples treatment room(s)
-
Massage/treatment rooms
-
Steam room
-
Body treatments
-
Facials
-
Massage - hot stone
-
Mud bath
-
Sauna
-
Ayurvedic treatments
-
Massage - deep-tissue
-
Massage - Swedish
Policies
Reviews
Room Arrangement
Room Info | Facilities |
---|---|
Deluxe With Balcony
Room Size:
323 square feet m2
|
GeneralNumber of living rooms 0, Ping - 9, Square meters - 30, Deep soaking bathtub, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Balcony, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1 |
Superior Double Room
Room Size:
284.7 square feet m2
|
GeneralPing - 8, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Shower only, Square meters - 26.4, Wheelchair accessible, Square feet - 284.7, Lowered locks/deadbolt, Doorway wheelchair width (centimeters) - 81, Doorway wheelchair width (inches) - 32, Pool view, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1 |
Executive Suite
Room Size:
604.9 square feet m2
|
GeneralSquare feet - 604.9, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Office, Coffee/tea maker, Microwave, Square meters - 56.2, Separate dining area, Cookware, dishware, and utensils, Deep soaking bathtub, Pool view, Separate bathtub and shower, Ping - 17, Espresso maker, Separate sitting area, Club level room, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1 |
Club Suite
Room Size:
678 square feet m2
|
GeneralSquare feet - 678, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Office, Coffee/tea maker, Microwave, Separate dining area, Ping - 19, Square meters - 63, Cookware, dishware, and utensils, Deep soaking bathtub, Pool view, Separate bathtub and shower, Hill view, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1 |
Deluxe King
Room Size:
320.2 square feet m2
|
GeneralNumber of living rooms 0, Ping - 9, Square meters - 30, Deep soaking bathtub, Separate bathtub and shower, Number of bedrooms - 0, Square feet - 320.2, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1 |
Deluxe Twin Room
Room Size:
320.2 square feet m2
|
GeneralNumber of living rooms 0, Ping - 9, Square meters - 30, Deep soaking bathtub, Separate bathtub and shower, Number of bedrooms - 0, Square feet - 320.2, Garden view, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2 |
Deluxe King with Balcony
Room Size:
m2
|
GeneralNumber of living rooms 0, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1 |
Iris Pool Suite
Room Size:
1352 square feet m2
|
GeneralFence around pool, Electric kettle, Office, Number of bedrooms - 1, Private pool, Separate dining area, Private hot tub (indoor), Separate bathtub and shower, Espresso maker, Telephone accessibility kit, Club level room, Private plunge pool, Bed count minimum 2, Private hot tub, Coffee/tea maker, Microwave, Wheelchair accessible, Number of living rooms 2, Square feet - 1352, Cookware, dishware, and utensils, Furnished balcony or patio, Location - ground floor, Deep soaking bathtub, Pool view, Ping - 38, Square meters - 126, Separate sitting area, Rainfall showerhead, Bed count maximum 2 |
Family Quadruple Room
Room Size:
391 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 391, Deep soaking bathtub, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Ping - 11, Square meters - 36, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2 |
Club Loft, 3 Bedrooms, Pool View, Executive Level
Room Size:
1162 square feet m2
|
GeneralElectric kettle, Office, Square feet - 1162, Separate dining area, Chef, Private hot tub (indoor), Separate bathtub and shower, Turndown service, Espresso maker, Number of bedrooms - 3, Club level room, Bed count minimum 4, Private hot tub, Coffee/tea maker, Ping - 33, Microwave, Wet bar, Location - top floor, Number of living rooms 1, Cookware, dishware, and utensils, Furnished balcony or patio, Deep soaking bathtub, Pool view, Square meters - 108, Separate sitting area, Rainfall showerhead, Access via exterior corridors, Bed count maximum 4 |
Superior Twin Room
Room Size:
284.7 square feet m2
|
GeneralPing - 8, Number of living rooms 0, Pool view, Number of bedrooms - 0, Shower only, Park view, Square meters - 26.4, Rainfall showerhead, Square feet - 284.7, Bed count minimum 2, Bed count maximum 2 |
Deluxe Premier
Room Size:
462 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Electric kettle, Office, Coffee/tea maker, Square feet - 462, Ping - 13, Separate dining area, Square meters - 43, Deep soaking bathtub, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
Violet Pool Suite
Room Size:
1139 square feet m2
|
GeneralFence around pool, Electric kettle, Office, Number of bedrooms - 1, Private pool, Separate dining area, Private hot tub (indoor), Espresso maker, Club level room, Private plunge pool, Bed count minimum 2, Private hot tub, Coffee/tea maker, Microwave, Bathtub or shower, Wheelchair accessible, Number of living rooms 1, Ping - 32, Cookware, dishware, and utensils, Furnished balcony or patio, Deep soaking bathtub, Pool view, Square meters - 106, Square feet - 1139, Separate sitting area, Rainfall showerhead, Bed count maximum 2 |
FAQ's
Is this Kepala Batas resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Kepala Batas resort have a swimming pool?
Yes, this Kepala Batas resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Kepala Batas resort?
Best-rates for the Kepala Batas resort starts from $75 per night with includes TV, Restaurant, Child Friendly, Air Conditioner, Parking, Balcony/Terrace, Business Services, Toiletries, Guest Services, Entertainment, Pool, Wheelchair Accessible, Accessibility, Sports/Activities, Wellness Facilities, Spa, Breakfast, Internet, Designated Smoking Area, Bedding/Linens, Bar, Hot Tub, Kitchen, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Kepala Batas resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Kepala Batas resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Kepala Batas resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Kepala Batas resort?
Based on the information reported by the owner or manager, the Kepala Batas resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Kepala Batas resort?
Based on the information reported by the owner or manager, details for the cancellation policy for the Kepala Batas resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.