Family-Friendly Ashley Hotel with On-Site Dining Options | Hotel in Cork, Ireland

Please note that our hotel does not have an elevator, please be advised that is mandatory to present a photographic id at the check in time and you may be requested to present same when returning to the hotel after 11pm, please note that our hotel offers a facility to park bikes and bicycles only. our guests can avail of parking in q-park nearby at carroll's quay t23p2tx to park their cars, at a 24 hour discounted rate, guests under 19 years of age cannot check-in unless the lead guest is aged 21 years or over, in case of arriving after 11pm, we kindly ask you to contact the hotel directly prior to the arrival (approximately 30 minutes) on the following contact number: (021)4501518, please note all cards will be preauthorised to guarantee the reservation. if you decide to use a different card for payment on arrival, please be aware that it may take up to 3 weeks for the preauthorised amount to be released. this period varies between banks, damage deposit - in case where the reservation payment is made by debit card then a security deposit of €200 may be required and will be returned on the inspection of the bedroom at check out time, the property accepts union pay as a method of payment, please note that all special requests are subject to availability and additional charges may apply, the property has a strict no smoking policy, check in is from 3pm but we can store your luggage if you arrive earlier. check out is by 11am including vehicles. please note all accepted credit cards will be preauthorised for the first night stay cost to guarantee the booking. overnight street parking after 6:30 p.m. and sunday street parking is free including bank holidays, please note there is no elevator at the hotel or ground floor bedrooms, terrace available for smoking during the day, for bookings of 4 rooms or more, a 50% deposit and list of guests names are required. pets are not allowed with the exception of service dogs only. our hotel is not suitable for hens an stag groups.parking is subject to availability due to limited spaces, if you require an invoice when booking a prepaid rate, write this and your company details in the special requests box, in the event of an early departure, the property will charge you the full amount for your stay, this property does not accommodate bachelor(ette) or similar parties, this property is located in a residential area, and guests are asked to refrain from excessive noise, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.