Relaxing Retreat at Wellness Hotel Alpenhof - 4 Stars | Hotel in Zermatt, Switzerland

| 9.1 (815 Reviews) |   Pet Friendly  9 Bathrooms  24 Guests
Zermatt Hotel | Relaxing Retreat at Wellness Hotel Alpenhof - 4 Stars

Hotel with Wellness Facilities, Breakfast and Hot Tub

The family-run 4-star superior Wellness Hotel Alpenhof is located in the center of Zermatt, opposite the Sunnegga Cable Car Station and a 5-minute walk from the Gronergrat Railway. The Wellness Hotel Alpenhof hotel has 5 floors and each room is equipped with a mini-bar, cable TV, free WiFi, a safety deposit box, a seating area, and a bathroom. Most rooms also have a balcony. A diverse selection of gourmet menus and freshly prepared food is served at the restaurant. Local and international wines, as well as little snacks can be enjoyed in the new hotel lobby. Guests can relax in the Spa area with natural light, a large indoor pool, a hot tub, a sauna, steam baths and a tropical shower. A beauty salon and relax rooms are available as well at the Wellness Alpenhof. The refined smoking lounge, offers fine digestives, smoky whiskys and a selection of cigars. In winter, the piano bar is the perfect place to end the day sitting at the fireplace, enjoying a cocktail and listening to the pianist. A free transfer from and to the Zermatt Train Station is available on the days of arrival and departure, respectively.

Relaxing Retreat at Wellness Hotel Alpenhof - 4 Stars is located in Zermatt.

This 61 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Pet Friendly, Pool, and several others. This is a 4 star rated property and has over 815 reviews with the average score of 9.1 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 61 Bedrooms Hotel if you want to learn more about this Casai place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Relaxing Retreat at Wellness Hotel Alpenhof - 4 Stars in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Relaxing Retreat at Wellness Hotel Alpenhof - 4 Stars”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Matterstrasse 43, Zermatt, 3920, Switzerland

Amenities

Pet Friendly
Pool
Designated Smoking Area
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Special diet meals (on request)
  • Bar
Activities
  • Spa/Wellness packages
  • Back massage
  • Sauna
  • Walking tours
  • Waxing services
  • Hand massage
  • Cycling
  • Massage
  • Beauty services
  • Body wrap
  • Hot tub/Jacuzzi
  • Turkish/Steam Bath
  • Foot massage
  • Golf course (within 2 miles)
  • Makeup services
  • Spa lounge/Relaxation area
  • Body scrub
  • Full-body massage
  • Indoor pool
  • Foot bath
  • Facial treatments
  • Spa facilities
  • Indoor pool (year-round)
  • Locker rooms
  • Head massage
  • Body treatments
  • Hiking
  • Skiing
  • Manicure
  • Spa
  • Bike tours
  • Neck massage
  • Pedicure
General
  • Smoke-free property
  • Family rooms
  • Hypoallergenic room available
  • Safe
  • Elevator
  • Designated smoking area
  • Pet friendly
  • Non-smoking rooms
  • Wifi in all areas
  • Heating
Guest Services
  • Baggage storage
  • Pet bowls
  • Shuttle service
  • Laundry
  • Shuttle service (free)
  • Packed lunches
  • Room service
  • Dry cleaning
  • Daily housekeeping
  • Ironing service
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Terrace
Security/Safety
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Skiing
  • Ski pass vendor
  • Ski school
  • Ski storage
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.
Please note that zermatt is a car-free village. guests can park their car in täsch (garage parking) and continue to zermatt by train or taxi, a complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. please inform the property about your arrival time in advance. please note that the extra bed prices may vary according to season. please contact the property directly for further information. contact details are stated in the booking confirmation, when booking more than 4 rooms, different policies and additional supplements may apply, renovation alpine chic rooms, until mid-december we are renovating all alpine chic rooms with a complete new look. the entire side of the hotel above the bar will therefore be closed, the spa, restaurant, bar and smoking lounge stay open as per usual. some construction noise will be expected, renovation work will be done weekdays, during business hours.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.45
Location:
9.41
Staff:
9.38
Facilities:
9.47
Comfort:
9.49
Cleanliness:
9.52
Brown
Sep 28, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room (2 Adults)
Room Type: Double
Room Size: 22 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Shower cap, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Radio, Telephone, Flat-screen TV, TV

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Adapter, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Design Single Room
Room Type: Single
Room Size: 13 m2
1 Twin bed(s) Bed
Design Single Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Hairdryer, Shower cap, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Interconnecting room(s) available, Lockers, Heating, Smoke Alarm

Media & Technology

Radio, Telephone, Flat-screen TV, TV

Living Area

Desk, Sitting area

Bedroom

Linens, Alarm clock, Wardrobe or closet, Extra long beds (> 6.5 ft)

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Adapter

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Design Superior Room (3 Adults)
Room Type: Triple
Room Size: 30 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
1 Sofa bed Bed
1 Queen bed(s) Bed
Design Superior Room (3 Adults)

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Shower cap, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Radio, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Adapter, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Alpine Chic Room (2 Adults)
Room Type: Double
Room Size: 20 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Shower cap, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Interconnecting room(s) available, Lockers, Heating, Smoke Alarm

Media & Technology

Radio, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Adapter, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Design Junior Suite
Room Type: Suite
Room Size: 45 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Design Junior Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Shower cap, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Radio, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Sofa bed, Adapter, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Penthouse Deluxe Suite
Room Type: Family
Room Size: 80 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Penthouse Deluxe Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Free toiletries, Shower, Additional bathroom, Guest bathroom, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Shower cap, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Radio, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Dining area, Sofa, Sitting area, Desk, Fireplace

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Adapter, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Design Double Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
Design Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Free toiletries, Bathrobe, Hairdryer, Bathtub, Shower cap, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Interconnecting room(s) available, Lockers, Heating, Smoke Alarm

Media & Technology

Radio, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Adapter

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Penthouse Deluxe Suite with Matterhorn view
Room Type: Suite
Room Size: 100 m2
2 Twin bed(s) Bed
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Private bathroom, Free toiletries, Shower, Additional bathroom, Guest bathroom, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Shower cap, Towels, Toilet, Shampoo, Body soap, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Radio, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Dining area, Sofa, Sitting area, Desk, Fireplace

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

View, Landmark view, Mountain view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Sofa bed, Adapter, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Zermatt hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zermatt hotel?

Check-in time for Zermatt hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zermatt hotel have a swimming pool?

Yes, this Zermatt hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zermatt hotel?

Best-rates for the Zermatt hotel starts from $512 per night with includes Spa, Fireplace/Heating, Designated Smoking Area, Balcony/Terrace, Accessibility, Sports/Activities, Skiing, Bar, Transportation/Shuttle, Toiletries, Internet, Restaurant, Pet Friendly, Pool, Wellness Facilities, Breakfast, Child Friendly, Hot Tub, Laundry, Private Pool, Security/Safety, Guest Services with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zermatt hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zermatt hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zermatt hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zermatt hotel?

Based on the information reported by the owner or manager, the Zermatt hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zermatt hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zermatt hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $512
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