Experience W London: Pet-Friendly Excellence & Spa Retreat | Hotel in London, United Kingdom

| 8.9 (556 Reviews) | Pet Friendly 11 Bathrooms 38 Guests

Chinatown Hotel | Experience W London: Pet-Friendly Excellence & Spa Retreat

Hotel with Business Services, Sports and Fireplace

In London’s vibrant West End, W London – Leicester Square offers luxury bedrooms and a stylish cocktail bar. The hotel features a sumptuous spa and beauty center. Featuring floor-to-ceiling windows, the 5-star rooms at W London have iPod docks, 37-inch flat-screen TVs, and an impressive media library. All have bathrobes and luxury linens, and some have views over Leicester Square. Away Spa at W London Leicester Square features a sauna and steam room. There is also a beauty boutique and 4 elegant treatment rooms. The Perception Bar serves cocktails, dining experiences and music/events while overlooking the streets of Soho below. In the heart of Theatreland, W London Hotel is just yards from lively Chinatown and Soho. Leicester Square Underground Station is 984 feet away and Piccadilly Circus is a 2-minute walk.

Experience W London: Pet-Friendly Excellence & Spa Retreat is located in London.

This 252 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Bar, Child Friendly, and several others. This is a 5 star rated property and has over 556 reviews with the average score of 8.9 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 252 Bedrooms Hotel if you want to learn more about this Casai place in London. These details are authentic, as they are provided by our partner, booking.com.

This Experience W London: Pet-Friendly Excellence & Spa Retreat in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience W London: Pet-Friendly Excellence & Spa Retreat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

10 Wardour Street, Leicester Square, London, W1D 6QF, United Kingdom

Amenities

Air Conditioner

Pet Friendly

Wheelchair Accessible

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Snack bar

Special diet meals (on request)

Parking

Electric vehicle charging station

Activities

Nightclub/DJ

Sauna

Steam room

Fitness

Personal trainer

Evening entertainment

Spa facilities

Fitness center

Spa lounge/Relaxation area

Live music/Performance

Massage

Spa/Wellness packages

General

Non-smoking rooms

Heating

Elevator

Air conditioning

Safe

Facilities for disabled guests

Hypoallergenic room available

Wifi in all areas

Smoke-free property

Pet friendly

Guest Services

Daily housekeeping

24-hour front desk

Express check-in/out

Laundry

Ironing service

Fax/Photocopying

Suit press

Meeting/Banquet facilities

Concierge

Business center

Baggage storage

Dry cleaning

Room service

Private check-in/out

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

24-hour security

Security alarm

CCTV outside property

Smoke alarms

CCTV in common areas

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that the credit card used to make the booking must be presented upon check-in, credit/debit card policy:, debit and credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. the authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges, payment policy:, third party credit card: third party credit card forms are not accepted. bank transfers and chaps payments are accepted, check: banker checks are not accepted. traveler’s checks are not accepted. guest must show valid passport for the transaction, direct bill: direct billing is only available after approval of the credit manager. the company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced, please note rooms cannot accommodated extra beds. extra beds are only available in suites, dogs weighing 40 pounds (18.14 kilograms) or less are allowed in guest rooms for a daily fee of gbp 25. service animals are not subject to weight limits. additional charges apply including a gbp 100 cleaning fee. a pet liability waiver must be signed upon arrival. the hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog, by booking your stay here you are agreeing to our local house rulesguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.87

Location:

9.66

Staff:

9.33

Facilities:

8.79

Comfort:

9.23

Cleanliness:

9.05

Amanda

Jan 7, 2026 08:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Wonderful Room, Low Floor, Guest room, 1 King Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Bedroom Walk-in closet, Wardrobe or closet, Linens Kitchen Electric kettle, Coffee machine View City view Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Wonderful Room, Guest room, 2 Twin/Single Bed(s) Room Type: Double Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Bedroom Walk-in closet, Wardrobe or closet, Linens Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Spectacular Room, Guest room, 1 King, City view Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Bedroom Walk-in closet, Wardrobe or closet, Linens Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Spectacular Room, Guest room, 2 Twin/Single Bed(s) Room Type: Double Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Bedroom Walk-in closet, Wardrobe or closet, Linens View View Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Wonderful, Guest room, 1 King Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Bedroom Walk-in closet, Wardrobe or closet, Linens Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Fabulous Room, Guest room, 2 Twin/Single Bed(s) Room Type: Double Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Bedroom Walk-in closet, Wardrobe or closet, Linens View View Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Cool Corner Suite, Suite, 1 King, Corner room Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Living Area Desk Bedroom Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens View City view, View Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Studio Suite, Suite, 1 King Room Type: Double Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Living Area Sofa, Desk, Sitting area Bedroom Childrens' cribs, Walk-in closet, Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View City view, View Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Marvelous Suite, Suite, 1 King Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Toilet, Slippers, Bathtub or shower, Shower cap, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Towels, Shower, Bathtub, Free toiletries, Shampoo, Bathrobe General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Living Area Sofa, Desk, Sitting area Bedroom Childrens' cribs, Walk-in closet, Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View City view, View Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Supreme Screening Suite, Suite, 1 King Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	General Air conditioning, Ironing facilities, Safe, Trash cans Kitchen Dryer Bedroom Wardrobe or closet
WOW Suite, Suite, 1 King, West End view, High floor Room Type: Double Room Size: 77 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Computer, Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Living Area Sofa, Desk, Sitting area Bedroom Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens View City view, View Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Extreme WOW Suite, 1 Bedroom Larger Suite, 1 King Room Type: Double Room Size: 150 m² 1 King bed(s) Bed	General Air conditioning, Ironing facilities, Safe, Trash cans Activities Hot tub Living Area Sofa Kitchen Dryer Bedroom Wardrobe or closet
Fabulous, Guest room, 1 King Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Bathtub or shower, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Bathrobe, Shower, Towels, Slippers, Free toiletries, Shampoo, Toilet General Smoke Alarm, Heating, Carbon monoxide sources, Safe, Carbon monoxide detector, Fire extinguisher, Ironing facilities, Iron, Trash cans, Air conditioning, Private entrance Media & Technology Satellite channels, TV, Telephone, Flat-screen TV, Streaming service (like Netflix) Services Wake-up service/Alarm clock Bedroom Walk-in closet, Wardrobe or closet, Linens View City view, View Kitchen Electric kettle, Coffee machine Room Amenities Clothes rack, Non-feather pillow, Hypoallergenic pillow, Feather pillow Accessibility Accessible by elevator Exclusive services Complimentary access to conference room/business areas, Free spa access, Concierge services, Free gym access
Screening Suite, Suite, 1 King Room Type: Suite Room Size: 48 m² 1 King bed(s) Bed	General Air conditioning, Ironing facilities, Safe, Trash cans Kitchen Dryer Bedroom Wardrobe or closet
Supreme WOW, Suite, 1 King Room Type: Suite Room Size: 77 m² 1 King bed(s) Bed	General Air conditioning, Ironing facilities, Safe, Trash cans Kitchen Dryer Bedroom Wardrobe or closet

FAQ's

Is this Chinatown hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chinatown hotel?

Check-in time for Chinatown hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chinatown hotel have a swimming pool?

No, this Chinatown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chinatown hotel?

Best-rates for the Chinatown hotel starts from $456 per night with includes Business Services, Sports/Activities, Fireplace/Heating, Restaurant, Bar, Child Friendly, Wheelchair Accessible, EV Charge Station, Wellness Facilities, Guest Services, Entertainment, Internet, Spa, Laundry, Air Conditioner, Pet Friendly, Accessibility, Security/Safety with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chinatown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chinatown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chinatown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chinatown hotel?

Based on the information reported by the owner or manager, the Chinatown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chinatown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chinatown hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $456

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Experience W London: Pet-Friendly Excellence & Spa Retreat | Hotel in London, United Kingdom

Available rates:

Hotel with Business Services, Sports and Fireplace

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Bedroom

Kitchen

View

Room Amenities

Accessibility

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Bedroom

Kitchen

Room Amenities

Accessibility

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Bedroom

Kitchen

Room Amenities

Accessibility

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Bedroom

View

Kitchen

Room Amenities

Accessibility

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Bedroom

Kitchen

Room Amenities

Accessibility

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Bedroom

View

Kitchen

Room Amenities

Accessibility

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View