Experience Comfort at The Terrace with Spa and Hot Tub | Hotel in Franz Josef, New Zealand

| 8.4 (869 Reviews) |  7 Bathrooms  24 Guests
Franz Josef Glacier Hotel | Experience Comfort at The Terrace with Spa and Hot Tub

Hotel with Designated Smoking Area, Balcony and Accessibility

The Terrace offers 4-star accommodations with an on-site restaurant. Located in the center of Franz Josef, on a quiet street, The Terrace offers free unlimited WiFi and free onsite parking. Guests can enjoy views of snow-capped mountains and the Croz Glacier from the Terrace grounds, and from some rooms. Accommodations options include studio rooms and self-contained apartments. These spacious heated rooms are located on the ground floor and offer electric blankets, a flat-screen TV, an private bathroom and tea and coffee making facilities. Some rooms also feature spa baths and Kitchen facilities. All rooms are serviced daily. This property is close to Franz Josef’s free glow worm caves and is opposite the Kiwi Bird Center where guests can experience New Zealand’s national bird up close. Guests have access to shared laundry and barbecue facilities with outdoor furniture. The tour desk can organize a range of activities, including hikes, Kayaking, horse treks, glacier walks and discounted helicopter flights or restaurant deals.

Experience Comfort at The Terrace with Spa and Hot Tub is located in Franz Josef.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 869 reviews with the average score of 8.4 . Coming to Franz Josef and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this Casai place in Franz Josef. These details are authentic, as they are provided by our partner, booking.com.

This Experience Comfort at The Terrace with Spa and Hot Tub in Franz Josef is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience Comfort at The Terrace with Spa and Hot Tub”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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15 Cowan Street, Franz Josef, 7856, New Zealand

Amenities

ParkingParking
Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
SpaSpa
Fireplace/HeatingFireplace/Heating
Guest ServicesGuest Services
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • Free parkingFree parking
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
AccessibilityAccessibility
  • Toilet with grab railsToilet with grab rails
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • CanoeingCanoeing
  • HikingHiking
  • FishingFishing
GeneralGeneral
  • Designated smoking areaDesignated smoking area
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • Family roomsFamily rooms
  • HeatingHeating
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Room serviceRoom service
  • LaundryLaundry
  • Express check-in/outExpress check-in/out
  • Tour deskTour desk
  • Baggage storageBaggage storage
  • Private check-in/outPrivate check-in/out
  • Daily housekeepingDaily housekeeping
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • BBQ facilitiesBBQ facilities
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please note that reception hours are as follows:, daily from 08:00 to 20:00, if you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation, please note there is limited mobile phone coverage on the west coast, please note that the terrace does not accept payments with american express and diners club credit cards.

Reviews

Value for money:
8.74
Location:
9.49
Staff:
9.19
Facilities:
8.69
Comfort:
9.11
Cleanliness:
9.09
Giovanna
Jan 4, 2026 08:00:00 AM
Review Score:   6
Australia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
One-Bedroom Apartment
Room Type: Apartment
Room Size: 42 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Towels, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Body soap, Shower, Shampoo

Media & Technology

Radio, Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

General

Ironing facilities, Iron, Private entrance, Heating, Trash cans, Electric blankets, Carpeted

Kitchen

Electric kettle, Microwave, Kitchen, Toaster, Refrigerator, Stovetop, Kitchenware, Dining table, Kitchenette

Living Area

Dining area, Sitting area, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock, Linens

Accessibility

Roll-in shower, Shower chair, Entire unit wheelchair accessible, Toilet with grab rails, Entire unit located on ground floor

Room Amenities

Sofa bed
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 50 m2
1 Sofa bed Bed
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Towels, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Body soap, Shower, Shampoo

Media & Technology

Radio, Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

General

Ironing facilities, Iron, Private entrance, Heating, Trash cans, Electric blankets, Carpeted

Kitchen

Electric kettle, Microwave, Kitchen, Toaster, Refrigerator, Stovetop, Kitchenware, Dining table, Kitchenette

Living Area

Dining area, Sitting area, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock, Linens

Accessibility

Entire unit located on ground floor

Room Amenities

Sofa bed
King Studio with Kitchen
Room Type: Studio
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Towels, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Body soap, Shower, Shampoo

Media & Technology

Radio, Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

General

Ironing facilities, Iron, Private entrance, Heating, Trash cans, Electric blankets, Carpeted

Kitchen

Electric kettle, Microwave, Kitchen, Toaster, Refrigerator, Stovetop, Kitchenware, Dining table, Kitchenette

Living Area

Dining area, Sitting area, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Entire unit located on ground floor
King Studio
Room Type: Studio
Room Size: 25 m2
1 King bed(s) Bed
1 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Towels, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Body soap, Shower, Shampoo

Media & Technology

Radio, Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

General

Ironing facilities, Iron, Private entrance, Heating, Trash cans, Electric blankets, Carpeted

Kitchen

Electric kettle, Toaster, Refrigerator, Kitchenware, Dining table

Living Area

Sitting area, Dining area

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Entire unit located on ground floor
Superior Studio with Kitchen
Room Type: Studio
Room Size: 38 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Superior Studio with Kitchen

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Towels, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Body soap, Shower, Shampoo

Media & Technology

Radio, Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

General

Ironing facilities, Iron, Private entrance, Heating, Trash cans, Electric blankets, Carpeted

Kitchen

Electric kettle, Microwave, Kitchen, Toaster, Refrigerator, Stovetop, Kitchenware, Dining table, Kitchenette

Living Area

Dining area, Sitting area, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock, Linens

Accessibility

Entire unit located on ground floor

Room Amenities

Fold-up bed
One-Bedroom Apartment with Kitchen and Spa Bath
Room Type: Apartment
Room Size: 53 m2
1 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Towels, Bathtub, Spa tub, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Body soap, Shower, Shampoo

Media & Technology

Radio, Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

General

Ironing facilities, Iron, Private entrance, Heating, Trash cans, Electric blankets, Carpeted

Kitchen

Electric kettle, Microwave, Kitchen, Toaster, Refrigerator, Stovetop, Kitchenware, Dining table, Kitchenette

Living Area

Dining area, Sitting area, Sofa

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock, Linens

Accessibility

Entire unit located on ground floor
Studio with Kitchen and Mountain View
Room Type: Studio
Room Size: 43 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Studio with Kitchen and Mountain View

Food & Drink

Tea/Coffee maker

Bathroom

Hairdryer, Toilet, Towels, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Body soap, Shower, Shampoo

Media & Technology

Radio, Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

General

Ironing facilities, Iron, Private entrance, Heating, Trash cans, Electric blankets, Carpeted

Kitchen

Electric kettle, Microwave, Kitchen, Toaster, Refrigerator, Stovetop, Kitchenware, Dining table, Kitchenette

Living Area

Dining area, Sitting area, Sofa

View

View, Mountain view

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock, Linens

Accessibility

Entire unit located on ground floor

Room Amenities

Fold-up bed

FAQ's

Is this Franz Josef Glacier hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Franz Josef Glacier hotel?

Check-in time for Franz Josef Glacier hotel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Franz Josef Glacier hotel have a swimming pool?

No, this Franz Josef Glacier hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Franz Josef Glacier hotel?

Best-rates for the Franz Josef Glacier hotel starts from $136 per night with includes Parking, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Spa, Fireplace/Heating, Barbecue/Outdoor Cooking, Security/Safety, Sports/Activities, Guest Services, Child Friendly, Internet, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Franz Josef Glacier hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Franz Josef Glacier hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Franz Josef Glacier hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Franz Josef Glacier hotel?

Based on the information reported by the owner or manager, the Franz Josef Glacier hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Franz Josef Glacier hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Franz Josef Glacier hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $136
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