The Royal Shaza Suites | Hotel in Mombasa, Kenya

8.6 (23 Reviews) |  1 Bathroom
Shanzu Hotel | The Royal Shaza Suites

Hotel with Designated Smoking Area, Business Services and Wellness Facilities

Family-friendly fun on the beach, with 3 outdoor pools
Spend the day playing on The Royal Shaza Suites's private white sand beach then return to dine at one of the hotel's 2 restaurants.
Change of towels is available on request.
The Royal Shaza Suites offers 93 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include desks. Memory foam beds feature premium bedding. 43-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include bathrobes, slippers, bidets, and children's slippers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Beach Rd, Shanzu, Mombasa, Kenya

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Bidet
  • Toothbrush and toothpaste
  • Towels
  • Bathrobes
  • Soap
  • Toilet paper
Bedroom
  • Premium bedding
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Memory foam mattress
  • Ceiling fan
  • Free cribs/infant beds
  • Laptop-friendly workspace
  • In-room massage
  • Individually furnished
  • Separate sitting area
  • Slippers
  • Iron/ironing board
  • Electrical adapters/chargers
  • Turndown service
  • Safe
  • Children's slippers
  • Desk
Breakfast
  • Free cooked-to-order breakfast available daily 6:30 AM–10:00 AM
  • Free daily reception
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Local meal delivery service
  • Microwave
  • Paper towels
Parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Doorbell and phone notification
  • Wheelchair-accessible path to elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible van parking
  • Front entrance ramp
  • Wheelchair-accessible spa
  • Wheelchair-accessible parking
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • 4 on-site accessible parking spaces
Activities
  • Sailing
  • Scuba diving
  • Boat tours
  • Motor boating
  • Snorkeling
  • Kayaking
  • Fishing
  • Windsurfing
  • Canoeing
  • 3 outdoor pools
  • Playground
  • Children's pool
  • Fitness center
  • Fitness classes
  • Spa services
Entertainment
  • Digital channels
  • Streaming services
  • Netflix
  • 43-inch flat-screen TV
General
  • Meeting rooms - 2
  • Conference space (1776 square feet)
  • Reception hall
  • Front-desk safe
  • Elevator
  • Swahili
  • English
  • Designated smoking areas
  • TV in lobby
Guest Services
  • 3 outdoor pools
  • Highchair
  • Children's pool
  • Playground
  • Microwave
  • Laundry facilities
  • Free cribs/infant beds
  • Wedding services
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • Turndown service
  • Change of towels (on request)
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Private beachfront location
  • Pool sun loungers
  • Outdoor furniture
  • Garden
  • Free pool cabanas
  • Pool umbrellas
Spa
  • Manicures and pedicures
  • Facials
  • Massage - Swedish
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Body treatments
  • 2 treatment rooms

Policies

Check-in
Check-in time starts at noon late check-in subject to availability
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ib
Apr 4, 2025 04:37:22 PM
Review Score:   10
Summary: I got a very good offer to stay at the Royal Shaza suites and I am very happy to have chosen to stay here. The reception staff especially Emmanuel were very welcoming and helpful. I requested an early check in and early check out which were all accommodated for. The room was clean, spacious & quiet. I felt very safe at the property. The staff are very helpful and polite. I requested a very early breakfast for a few days which was accommodated for with no problem by the restaurant. Thanks to the chef and Charles, who served me almost every day of my stay. The laundry service are quick snd reasonably priced. There is a well equipped gym, several swimming pools, well maintained gardens and beach access to the ocean.
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Room Arrangement

Room Info Facilities
Family Suite, 3 Bedrooms, Ocean View
Room Size: m2
4 King Beds and Twin Beds
Family Suite, 3 Bedrooms, Ocean View

General

Bed count minimum 4, Private hot tub, Kitchenette, Shower/tub combination, Beach view, Extra bed count 0, Number of bathrooms - 3, Number of living rooms 1, Private hot tub (indoor), Number of bedrooms - 3, Kitchen island, Rainfall showerhead, Bed count maximum 4, Ocean view, Furnished balcony
Deluxe Suite, 1 Bedroom, Ocean View
Room Size: m2
1 King Bed
Deluxe Suite, 1 Bedroom, Ocean View

General

Private hot tub, Kitchenette, Shower/tub combination, Number of bedrooms - 1, Number of living rooms 1, Number of bathrooms - 1, Private hot tub (indoor), Pool view, Kitchen island, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Standard Double Room
Room Size: m2
1 King Bed
Standard Double Room

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Suite, 2 Bedrooms, Ocean View
Room Size: m2
3 King Bed and Twin Beds
Family Suite, 2 Bedrooms, Ocean View

General

Private hot tub, Kitchenette, Shower/tub combination, Number of bedrooms - 2, Sea view, Number of living rooms 1, Private hot tub (indoor), Pool view, Kitchen island, Rainfall showerhead, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Deluxe Double Room
Room Size: m2
1 King Bed
Deluxe Double Room

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Luxury Studio Suite, Ocean View
Room Size: m2
1 King Bed
Luxury Studio Suite, Ocean View

General

Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Location - top floor, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Pool view, Kitchen island, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony

FAQ's

Is this The Royal Shaza Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Royal Shaza Suites have a swimming pool?

Yes, this The Royal Shaza Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Royal Shaza Suites?

Best-rates for the The Royal Shaza Suites starts from $95 per night with includes Pool, Balcony/Terrace, Accessibility, Spa, Bar, Internet, Laundry, Parking, Wheelchair Accessible, Bedding/Linens, Entertainment, Child Friendly, Kitchen, Air Conditioner, Restaurant, Breakfast, Designated Smoking Area, Business Services, Wellness Facilities, Guest Services with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Royal Shaza Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Royal Shaza Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Royal Shaza Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Royal Shaza Suites?

Based on the information reported by the owner or manager, the The Royal Shaza Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Royal Shaza Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Royal Shaza Suites are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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