Discover The Phoenix Hotel: Family-Friendly with Pool & Dining | Hotel in San Francisco, CA

| 9.0 (1008 Reviews) | 1 Bathroom

Tenderloin Hotel | Discover The Phoenix Hotel: Family-Friendly with Pool & Dining

Hotel with Toiletries, Parking and Accessibility

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

601 Eddy St, San Francisco, 94109, USA

Amenities

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Designer toiletries

Soap

Toothbrush and toothpaste (on request)

Bathrobes

Toilet paper

Towels

Hair dryer

Shower

Bedroom

Ceiling fan

Heating

Bed sheets

Iron/ironing board

Desk

Access via exterior corridors

Energy-saving switches

Laptop-compatible safe

LED light bulbs

Breakfast

1 bar

To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-30 for adults and USD 15-30 for children

1 restaurant

Coffee/tea maker

Parking

Wheelchair-accessible parking and van parking available

Self parking on site (USD 25 per night; includes in/out privileges)

Accessibility

Visual alarms in hallways

Wheelchair-accessible lounge

Assistive listening devices available

Braille signage

Wheelchair-accessible pool

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Wheelchair-accessible restaurant

This property does not have elevators

Wheelchair-accessible van parking

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Activities

Fitness center (discounted access)

Heated pool

Outdoor pool

Entertainment

Cable channels

42-inch flat-screen TV

General

Vending machine

ATM/banking services

Water dispenser

Front-desk safe

English

Water dispenser

Local artist showcase

Vegan dining options

Smoke-free property

Locally-owned & organized tours & activities

Vegetarian dining options

At least 80% lighting from LEDs

Comprehensive recycling policy

Guest Services

Outdoor pool

Snack bar/deli

Luggage storage

Tour/ticket assistance

Change of bedsheets (on request)

Daily housekeeping

24-hour front desk

Dry cleaning service

Concierge services

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor furniture

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 2 am minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for to-go breakfast: approximately usd 15 to 30 for adults, and usd 15 to 30 for children self parking fee: usd 25 per night (in/out privileges) pet fee: usd 25.00 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 25.00 per pet, per day service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 016235201001 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Melissa

Apr 11, 2026 02:13:49 AM

Review Score: 4

Summary: Parking was easy and the pool was heated but the rooms were not clean (stained tub, dirty baseboards), the bed was hard AF, and the decor was shoddy. Would not stay here again.

See All Reviews

Room Arrangement

Room Info	Facilities
Two Queen Room Room Size: m² 2 Queen Beds	General Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Poolside Two Queen Room Room Size: m² 2 Queen Beds	General Bed count minimum 2, Bed count maximum 2
Headliner Suite Room Size: m² 1 King Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
King Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
King Room Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Accessible King Room Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Deluxe King Room Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Studio King Suite Room Size: m² 2 King Beds	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Accessible Two Double Room Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Poolside King Room Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Tenderloin hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tenderloin hotel?

Check-in time for Tenderloin hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tenderloin hotel have a swimming pool?

Yes, this Tenderloin hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tenderloin hotel?

Best-rates for the Tenderloin hotel starts from $137 per night with includes Balcony/Terrace, Wellness Facilities, Breakfast, Internet, Kitchen, Pool, TV, Security/Safety, Bedding/Linens, Fireplace/Heating, Laundry, Bar, Guest Services, Toiletries, Parking, Accessibility, Restaurant, Child Friendly with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tenderloin hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tenderloin hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tenderloin hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tenderloin hotel?

Based on the information reported by the owner or manager, the Tenderloin hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tenderloin hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tenderloin hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $137

Price Details

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Discover The Phoenix Hotel: Family-Friendly with Pool & Dining | Hotel in San Francisco, CA

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Hotel with Toiletries, Parking and Accessibility

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

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General

FAQ's

Is this Tenderloin hotel pet-friendly for guests?

What time is check-in & check-out at Tenderloin hotel?

Does the Tenderloin hotel have a swimming pool?

How much does it cost per night to stay in Tenderloin hotel?

Is Tenderloin hotel a family-friendly place to stay?

Is the Tenderloin hotel wheelchair accessible or offer services for disabled guests?

What is the minimum night stay policy for the Tenderloin hotel?

What cancellation policy is in place for Tenderloin hotel?

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