Top-Rated Family-Friendly Stay at The Hugo - Canterbury | Hotel in Canterbury, United Kingdom

8.6 (993 Reviews) |  4 Bathrooms  13 Guests
Canterbury Hotel | Top-Rated Family-Friendly Stay at The Hugo - Canterbury

Hotel with Internet, Air Conditioner and Parking

The Hugo - Hotel Concept Canterbury is offering room-only accommodations on Canterbury High Street. The property is located 1312 feet from Canterbury Cathedral, 1.2 mi from University of Kent and a 1-minute walk from The Marlowe Theater. Westgate is 328 feet from the hotel and Canterbury Castle is 1969 feet away. The Hugo - Hotel Concept Canterbury offers some units with city views and air-conditioning, and every room has a private bathroom and flat-screen TV. The Hugo’s rooms feature BoConcept furnishings and Temple Spa toiletries. The property is located in the area of Peter’s Street, with independent shops, restaurants and night life. Howletts Wild Animal Park is 2.7 mi from the accommodations, while Howletts Zoo is 2.7 mi away. London Southend Airport is 25 mi from the property.

Top-Rated Family-Friendly Stay at The Hugo - Canterbury is located in Canterbury.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Air Conditioner, and several others. This is a good star rated property and has over 993 reviews with the average score of 8.6 . Coming to Canterbury and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this Casai place in Canterbury. These details are authentic, as they are provided by our partner, booking.com.

This Top-Rated Family-Friendly Stay at The Hugo - Canterbury in Canterbury is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Top-Rated Family-Friendly Stay at The Hugo - Canterbury”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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19 St Peters Street, Canterbury, CT1 2BQ, United Kingdom

Amenities

Air Conditioner
Parking
Security/Safety
Fireplace/Heating
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Wine/Champagne
Parking
  • Street parking
  • Parking
General
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Heating
Guest Services
  • Daily housekeeping
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Parking is available off-site and may be chargeable. please contact the property for more information at least 24 hours before arrival, please note the hugo has no reception. details about check-in will be sent to guests by the property prior to arrival.

Reviews

Value for money:
9.24
Location:
9.73
Staff:
8.88
Facilities:
9.03
Comfort:
9.37
Cleanliness:
9.36
Viktoria
Aug 28, 2025 07:00:00 AM
Review Score:   9
Switzerland
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The apartment is spacious and well-equipped, with everything you need. Shops and cafés are very close, which was really convenient.
Negative: Overall, everything was fine, except for the noise coming from the street – there is a very loud café just under the windows.
See All Reviews

Room Arrangement

Room Info Facilities
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 60 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Video, Streaming service (like Netflix), Radio, Flat-screen TV, TV

General

Tile/Marble floor, Carpeted, Trash cans, Fire extinguisher, Ironing facilities, Iron, Hardwood or parquet floors, Heating, Fan, Smoke Alarm, Soundproof

Kitchen

Electric kettle, Dishwasher, Stovetop, Cleaning products, Coffee machine, Oven, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area, Sofa, Dining area

View

Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Deluxe Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Video, Streaming service (like Netflix), Radio, Flat-screen TV, TV

General

Tile/Marble floor, Trash cans, Air conditioning, Hardwood or parquet floors, Heating, Smoke Alarm, Fire extinguisher, Soundproof

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Deluxe King Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Deluxe King Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Video, Streaming service (like Netflix), Radio, Flat-screen TV, TV

General

Tile/Marble floor, Trash cans, Air conditioning, Hardwood or parquet floors, Heating, Smoke Alarm, Fire extinguisher, Soundproof

Living Area

Sitting area

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Deluxe Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Video, Streaming service (like Netflix), Radio, Flat-screen TV, TV

General

Tile/Marble floor, Trash cans, Air conditioning, Hardwood or parquet floors, Heating, Smoke Alarm, Fire extinguisher, Soundproof

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

FAQ's

Is this Canterbury hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Canterbury hotel?

Check-in time for Canterbury hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Canterbury hotel have a swimming pool?

No, this Canterbury hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Canterbury hotel?

Best-rates for the Canterbury hotel starts from $85 per night with includes Internet, Air Conditioner, Parking, Security/Safety, Fireplace/Heating, Guest Services, Entertainment, Child Friendly with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Canterbury hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Canterbury hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Canterbury hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Canterbury hotel?

Based on the information reported by the owner or manager, the Canterbury hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Canterbury hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Canterbury hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $85
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