Experience Luxury at Sofitel Marrakech Palais Impérial & Spa | Hotel in Marrakesh, Morocco

| 8.3 (1522 Reviews) |   Pet Friendly  9 Bathrooms  26 Guests
Hivernage Hotel | Experience Luxury at Sofitel Marrakech Palais Impérial & Spa

Hotel with EV Charge Station, Designated Smoking Area and TV

Sofitel Marrakech Palais Impérial & Spa offers luxurious accommodations 2625 feet from Jamaâ El Fna Square. It features a spa, 5 swimming pools and 3 restaurants and bars. The luxury guest rooms and suites at the Sofitel Marrakech offer a private balcony overlooking the mountains or gardens. All are contemporary in style with modern furnishings and some have a separate lounge. Gourmet, olive oil-inspired and healthy spa dishes are served in the hotel’s several restaurants. L’Orangerie features a terrace overlooking the Atlas Mountains and bar Palais Darkum serves international teas. Additional facilities include a fitness center and for a supplement, a spa with an indoor pool, hammam and hot tub. The hotel also has Wi-Fi throughout and a 24-hour reception with a currency exchange service. The hotel’s valet service can park guests’ cars in the secure outdoor or indoor car park. Marrakech Menara Airport is a 10-minute drive away and Bahia Palace is 0.6 mi from the hotel.

Experience Luxury at Sofitel Marrakech Palais Impérial & Spa is located in Marrakesh.

This 328 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Accessibility, Bar, and several others. This is a 5 star rated property and has over 1522 reviews with the average score of 8.3 . Coming to Marrakesh and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 328 Bedrooms Hotel if you want to learn more about this Casai place in Marrakesh. These details are authentic, as they are provided by our partner, booking.com.

This Experience Luxury at Sofitel Marrakech Palais Impérial & Spa in Marrakesh is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience Luxury at Sofitel Marrakech Palais Impérial & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Rue Haroun Errachid - Quartier Hivernage, Marrakesh, 40 000, Morocco

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Special diet meals (on request)
  • Kids' meals
  • Snack bar
  • Coffee house on site
  • Bar
  • Kid-friendly buffet
  • Restaurant
  • Wine/Champagne
  • Fruit
Parking
  • Private Parking
  • Parking garage
  • Electric vehicle charging station
  • Parking on site
  • Free parking
  • Parking
Activities
  • Hot tub/Jacuzzi
  • Hair coloring
  • Fitness
  • Fitness center
  • Temporary art galleries
  • Indoor pool (year-round)
  • Nightclub/DJ
  • Live music/Performance
  • Haircut
  • Spa facilities
  • Makeup services
  • Manicure
  • Sauna
  • Spa/Wellness packages
  • Body treatments
  • Foot bath
  • Turkish/Steam Bath
  • Locker rooms
  • Golf course (within 2 miles)
  • Playground
  • Game room
  • Pedicure
  • Beauty services
  • Hairstyling
  • Spa lounge/Relaxation area
  • Fitness classes
  • Live sports events (broadcast)
  • Evening entertainment
  • Hair treatments
  • Indoor pool
  • Personal trainer
  • Body scrub
  • Steam room
  • Solarium
  • Kids' club
  • Facial treatments
  • Body wrap
  • Waxing services
  • Massage
  • Ping-pong
  • Spa
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
  • Indoor play area
  • Baby safety gates
General
  • Non-smoking rooms
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Pet friendly
  • Elevator
  • Heating
  • Designated smoking area
  • Facilities for disabled guests
  • Air conditioning
  • Family rooms
Guest Services
  • Ironing service
  • Shared lounge/TV area
  • Express check-in/out
  • Currency exchange
  • Meeting/Banquet facilities
  • Private check-in/out
  • Baggage storage
  • Lockers
  • Shuttle service
  • Laundry
  • 24-hour front desk
  • Suit press
  • Strollers
  • Room service
  • Concierge
  • Valet parking
  • Shuttle service (additional charge)
  • Pet basket
  • Pet bowls
  • Babysitting/Child services
  • Dry cleaning
  • Daily housekeeping
  • Car rental
  • Packed lunches
  • ATM on site
  • Fax/Photocopying
  • Hair/Beauty salon
  • Business center
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Garden
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • CCTV outside property
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Mobile app for room service
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Heated pool
  • Shallow end
  • Pool bar
  • Beach umbrellas
  • Pool with view
  • Swimming pool
  • Kids' pool
  • Plunge pool
  • Rooftop pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
Only guests above the age of 18 have access to the spa, please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays, half board (dp) package includes daily accommodations, breakfast, and a daily mad 600 food and beverage voucher per guest (maximum 2 guests), redeemable at the hotel’s restaurant or bar. only guests above the age of 18 have access to the spa. guests staying at the hotel have free access to the lounge except at the weekend, during privatizations and during special events. please note that you must show the credit card used to make the reservation upon check-in. please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays. prepayment of the entire stay by credit card debited at the time of booking. the access to the swimming pool for external customers is 1 000 mad per person. please note that the property can only accommodate pets with a maximum weight of 5 kg or less. additional charges may apply.
License number: 44000HT0916

Reviews

Value for money:
7.84
Location:
9.28
Staff:
8.54
Facilities:
8.61
Comfort:
8.95
Cleanliness:
8.89
Omar
Sep 16, 2025 07:00:00 AM
Review Score:   8
Canada
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Contemporary Deluxe Room with Balcony and Pool View
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Shower cap, Body soap, Free toiletries, Conditioner, Walk-in shower, Towels, Bathrobe, Toothbrush, Toilet, Additional bathroom, Shower, Guest bathroom, Slippers, Private bathroom

General

Safe, Soundproof, Interconnecting room(s) available, Smoke Alarm, Key card access, Fire extinguisher, Iron, Carpeted, Ironing facilities, Suit press, Heating, Air conditioning, Trash cans, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Radio, Telephone, Flat-screen TV, CD player, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor dining area, Balcony

Living Area

Desk

Bedroom

Walk-in closet, Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

Garden view, View, City view, Pool view

Kitchen

Electric kettle, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Raised toilet, Accessible by elevator, Lower sink, Roll-in shower, Upper floors accessible by elevator, Toilet with grab rails, Shower chair

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed, Drying rack for clothing, Feather pillow, Hypoallergenic pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Classic Room with Balcony
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Shower cap, Body soap, Free toiletries, Conditioner, Walk-in shower, Towels, Bathrobe, Toothbrush, Toilet, Additional bathroom, Shower, Guest bathroom, Slippers, Private bathroom

General

Safe, Soundproof, Interconnecting room(s) available, Smoke Alarm, Key card access, Fire extinguisher, Iron, Carpeted, Ironing facilities, Suit press, Heating, Air conditioning, Trash cans, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Radio, Telephone, Flat-screen TV, CD player, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony

Living Area

Desk

Bedroom

Walk-in closet, Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, City view, Quiet street view

Kitchen

Electric kettle, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Raised toilet, Accessible by elevator, Lower sink, Roll-in shower, Upper floors accessible by elevator, Toilet with grab rails, Shower chair

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed, Drying rack for clothing, Feather pillow, Hypoallergenic pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Agdal Prestige King Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 74 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet paper, Shower, Free toiletries, Toothbrush, Toilet, Additional bathroom, Shower cap, Private bathroom, Shampoo, Bathtub, Conditioner, Walk-in shower, Towels, Bathrobe, Bathtub or shower, Hairdryer, Body soap, Guest bathroom, Slippers

General

Safe, Soundproof, Smoke Alarm, Key card access, Fire extinguisher, Iron, Carpeted, Ironing facilities, Suit press, Heating, Air conditioning, Trash cans, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Radio, Telephone, Flat-screen TV, CD player, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Terrace, Patio, Balcony

Living Area

Desk, Sitting area

Bedroom

Walk-in closet, Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, City view, Mountain view

Kitchen

Dining table, Electric kettle, Dryer, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed, Drying rack for clothing, Feather pillow, Sofa bed, Hypoallergenic pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Junior King Suite with Mountain and Pool View
Room Type: Suite
Room Size: 44 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toilet paper, Shower, Free toiletries, Toothbrush, Toilet, Additional bathroom, Shower cap, Private bathroom, Shampoo, Bathtub, Conditioner, Walk-in shower, Towels, Bathrobe, Bathtub or shower, Hairdryer, Body soap, Guest bathroom, Slippers

General

Safe, Soundproof, Smoke Alarm, Key card access, Fire extinguisher, Iron, Carpeted, Ironing facilities, Suit press, Heating, Air conditioning, Trash cans, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Radio, Telephone, Flat-screen TV, CD player, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony

Living Area

Desk, Sitting area

Bedroom

Walk-in closet, Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

Garden view, View, Mountain view, Pool view

Kitchen

Dining table, Electric kettle, Dryer, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed, Drying rack for clothing, Feather pillow, Sofa bed, Hypoallergenic pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Junior King Suite with Balcony
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Shower cap, Body soap, Free toiletries, Conditioner, Walk-in shower, Towels, Bathrobe, Toothbrush, Toilet, Additional bathroom, Shower, Guest bathroom, Slippers, Private bathroom

General

Safe, Soundproof, Smoke Alarm, Key card access, Fire extinguisher, Iron, Carpeted, Ironing facilities, Suit press, Heating, Air conditioning, Trash cans, Laptop safe

Media & Technology

Cable channels, Satellite channels, TV, Radio, Telephone, Flat-screen TV, CD player, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony

Living Area

Desk, Sitting area

Bedroom

Walk-in closet, Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, City view, Inner courtyard view

Kitchen

Dining table, Electric kettle, Dryer, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Clothes rack, Adapter, Socket near the bed, Drying rack for clothing, Feather pillow, Sofa bed, Hypoallergenic pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior King or Twin Room with City View and Balcony
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Superior King or Twin Room with City View and Balcony

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Air conditioning, Trash cans

Bathroom

Toilet paper, Shampoo, Hairdryer, Bathrobe, Toilet, Body soap

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Imperial Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 97 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Air conditioning, Trash cans

Bathroom

Toilet paper, Shampoo, Hairdryer, Bathrobe, Toilet, Body soap

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Prestige King Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 84 m2
1 King bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Air conditioning, Trash cans

Bathroom

Toilet paper, Shampoo, Hairdryer, Bathrobe, Toilet, Body soap

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Junior Suite with Balcony and Mountain and Pool View
Room Type: Suite
Room Size: 54 m2
1 King bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Air conditioning, Trash cans

Bathroom

Toilet paper, Shampoo, Hairdryer, Bathrobe, Toilet, Body soap

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Junior King Suite with View
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Air conditioning, Trash cans

Bathroom

Toilet paper, Shampoo, Hairdryer, Bathrobe, Toilet, Body soap

Outdoors

Balcony

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Deluxe Room with Balcony and Pool View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Deluxe Room with Balcony and Pool View

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Air conditioning, Trash cans

Bathroom

Toilet paper, Shampoo, Hairdryer, Bathrobe, Toilet, Body soap

Room Amenities

Clothes rack

Bedroom

Childrens' cribs

FAQ's

Is this Hivernage hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hivernage hotel?

Check-in time for Hivernage hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hivernage hotel have a swimming pool?

Yes, this Hivernage hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hivernage hotel?

Best-rates for the Hivernage hotel starts from $234 per night with includes Pet Friendly, Accessibility, Bar, Entertainment, Breakfast, Hot Tub, Pool, View, EV Charge Station, Designated Smoking Area, TV, Wellness Facilities, Toiletries, Internet, Air Conditioner, Parking, Sports/Activities, Bedding/Linens, Fireplace/Heating, Child Friendly, Ocean View, Balcony/Terrace, Oceanfront, Business Services, Restaurant, Laundry, Security/Safety, Private Pool, Guest Services, Wheelchair Accessible, Transportation/Shuttle, Spa with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hivernage hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hivernage hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hivernage hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hivernage hotel?

Based on the information reported by the owner or manager, the Hivernage hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hivernage hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hivernage hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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