Experience SO/Auckland: 5-Star Comfort with Poolside Bliss | Hotel in Auckland, New Zealand

| 8.8 (831 Reviews) |  5 Bathrooms  13 Guests
Auckland Central Business District Hotel | Experience SO/Auckland: 5-Star Comfort with Poolside Bliss

Hotel with Accessibility, Guest Services and Entertainment

Located in the downtown Britomart district in the heart of the city, SO/ Auckland is a luxurious urban hotel. Its avant-garde design blends the essence of the destination with the hotel’s soul. Bursting with local energy and magnificent views, SO/ Auckland sets a new standard for world travelers and locals alike. SO/Auckland's curated rooms and suites are inspired by New Zealand's Volcanic Elements - Liquid, Vapor and Solid. Each rooms feature modern amenities and advanced technologies. Selected suites offer views of the harbor, private balconies and separate lounge areas. Harbor Society serves reimagined Asian inspired dishes with exceptional views of the Waitemata Harbor and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamor of the highest class. Find sanctuary within SO/Auckland's vibrant wellness center, brought to life by experts specializing in de-stressing and relaxation. Discover yourself feeling rebalanced, re-energized and empowered. Featuring city and ocean views, So/ Auckland is a luxurious urban hotel located in Auckland, within 1312 feet of Sky Tower and 1640 feet from the ferry terminal. This audacious Auckland hotel is located on the city's lively waterfront, wheres guests also have access to a restaurant and roof top bar. The hotel has an indoor heated pool and a 24-hour front desk. The rooms in the hotel feature a mini bar, Nespresso coffee machine and free WiFi. The private bathroom is equipped with a bath. At So/ Auckland, the rooms are fitted with a flat-screen TV with satellite channels. Guests can make use of the fitness center. There are also 5 meeting rooms available for use. Britomart Train Station is just 656 feet from So/ Auckland. The nearest airport is Auckland Airport, 12 mi from the property.

Experience SO/Auckland: 5-Star Comfort with Poolside Bliss is located in Auckland.

This 122 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Wheelchair Accessible, Private Pool, and several others. This is a 5 star rated property and has over 831 reviews with the average score of 8.8 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 122 Bedrooms Hotel if you want to learn more about this Casai place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This Experience SO/Auckland: 5-Star Comfort with Poolside Bliss in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience SO/Auckland: 5-Star Comfort with Poolside Bliss”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Corner of Customs East Street and Gore Street, Auckland, 1010, New Zealand

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Coffee house on site
  • Snack bar
  • Kid-friendly buffet
  • Restaurant
  • Bar
  • Special diet meals (on request)
  • Kids' meals
  • Breakfast in the room
Parking
  • Parking garage
  • Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Foot massage
  • Head massage
  • Fitness
  • Happy hour
  • Full-body massage
  • Back massage
  • Locker rooms
  • Neck massage
  • Indoor pool
  • Spa/Wellness packages
  • Indoor pool (year-round)
  • Fitness center
  • Couples' massage
  • Hand massage
  • Spa
  • Spa lounge/Relaxation area
  • Nightclub/DJ
  • Massage
General
  • Safe
  • Elevator
  • Smoke-free property
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wifi in all areas
  • Family rooms
  • Air conditioning
Guest Services
  • Fax/Photocopying
  • Car rental
  • Daily housekeeping
  • Lockers
  • Packed lunches
  • Tour desk
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Dry cleaning
  • Concierge
  • Baggage storage
  • Currency exchange
  • Room service
  • Babysitting/Child services
  • Valet parking
  • Ironing service
  • Suit press
  • Express check-in/out
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Heated pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8
Location:
9.18
Staff:
8.94
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.04
Smalley
Dec 26, 2025 08:00:00 AM
Review Score:   9
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location
See All Reviews

Room Arrangement

Room Info Facilities
Studio King Room
Room Type: Triple
Room Size: 34 m2
1 King bed(s) Bed
Studio King Room

Food & Drink

Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower cap, Bathtub or shower, Hairdryer, Towels, Toothbrush, Body soap, Walk-in shower, Shampoo, Toilet paper, Shower, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Bathtub, Toilet

General

Safe, Carbon monoxide detector, Laptop safe, Interconnecting room(s) available, Trash cans, Heating, Key access, Iron, Smoke Alarm, Suit press, Ironing facilities, Lockers, Key card access, Carpeted, Carbon monoxide sources, Fire extinguisher, Air conditioning

Media & Technology

Radio, TV, iPod dock, Mobile hotspot device, Telephone, Streaming service (like Netflix), Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Wine glasses

Living Area

Sofa, Desk

View

City view, View

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Drying rack for clothing, Non-feather pillow, Socket near the bed, Clothes rack
Loft King Suite with Club Signature Access
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed
Loft King Suite with Club Signature Access

Food & Drink

Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower cap, Bathtub or shower, Hairdryer, Free toiletries, Towels, Toothbrush, Body soap, Walk-in shower, Shampoo, Toilet paper, Shower, Bathrobe, Conditioner, Private bathroom, Spa tub, Slippers, Bathtub, Toilet

General

Safe, Carbon monoxide detector, Laptop safe, Trash cans, Heating, Key access, Iron, Smoke Alarm, Suit press, Ironing facilities, Lockers, Key card access, Carpeted, Carbon monoxide sources, Fire extinguisher, Air conditioning

Media & Technology

Radio, TV, iPod dock, Mobile hotspot device, Telephone, Streaming service (like Netflix), Cable channels, Satellite channels, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Wine glasses

Living Area

Sofa, Desk, Sitting area

View

View, Sea view

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter, Drying rack for clothing, Non-feather pillow, Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Atelier King Suite with Club Signature Access
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Atelier King Suite with Club Signature Access

Food & Drink

Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower cap, Bathtub or shower, Hairdryer, Towels, Toothbrush, Body soap, Walk-in shower, Shampoo, Toilet paper, Shower, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Bathtub, Toilet

General

Safe, Carbon monoxide detector, Laptop safe, Trash cans, Heating, Key access, Iron, Smoke Alarm, Suit press, Ironing facilities, Lockers, Key card access, Carpeted, Carbon monoxide sources, Fire extinguisher, Air conditioning

Media & Technology

Radio, TV, iPod dock, Mobile hotspot device, Telephone, Streaming service (like Netflix), Cable channels, Satellite channels, Flat-screen TV

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Wine glasses

Living Area

Sofa, Desk, Sitting area

View

View, Sea view

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Drying rack for clothing, Non-feather pillow, Socket near the bed, Clothes rack

Exclusive services

Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Collection Twin Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
Collection Twin Room

Food & Drink

Wine/Champagne, Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower cap, Bathtub or shower, Hairdryer, Towels, Toothbrush, Body soap, Walk-in shower, Shampoo, Toilet paper, Shower, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Bathtub, Toilet

General

Safe, Carbon monoxide detector, Laptop safe, Interconnecting room(s) available, Trash cans, Heating, Key access, Iron, Smoke Alarm, Suit press, Ironing facilities, Lockers, Key card access, Carpeted, Carbon monoxide sources, Fire extinguisher, Air conditioning

Media & Technology

Radio, TV, iPod dock, Mobile hotspot device, Telephone, Streaming service (like Netflix), Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Wine glasses

Living Area

Sofa, Desk

View

City view, View

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter, Drying rack for clothing, Non-feather pillow, Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Collection King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Collection King Room

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Bottle of water

Bathroom

Shower cap, Bathtub or shower, Hairdryer, Free toiletries, Towels, Toothbrush, Body soap, Walk-in shower, Shampoo, Toilet paper, Shower, Bathrobe, Conditioner, Private bathroom, Spa tub, Slippers, Bathtub, Toilet

General

Safe, Carbon monoxide detector, Laptop safe, Trash cans, Heating, Key access, Iron, Smoke Alarm, Suit press, Ironing facilities, Lockers, Key card access, Carpeted, Carbon monoxide sources, Fire extinguisher, Air conditioning

Media & Technology

Radio, TV, iPod dock, Mobile hotspot device, Telephone, Streaming service (like Netflix), Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Wine glasses

Living Area

Sofa, Desk

View

City view, View

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter, Drying rack for clothing, Non-feather pillow, Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

FAQ's

Is this Auckland Central Business District hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Auckland Central Business District hotel?

Check-in time for Auckland Central Business District hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Auckland Central Business District hotel have a swimming pool?

Yes, this Auckland Central Business District hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Auckland Central Business District hotel?

Best-rates for the Auckland Central Business District hotel starts from $141 per night with includes Air Conditioner, Security/Safety, Business Services, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Parking, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Child Friendly, View, Wheelchair Accessible, Private Pool, Accessibility, Guest Services, Entertainment, Pool, Bar, Breakfast, Internet, Laundry with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Auckland Central Business District hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Auckland Central Business District hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Auckland Central Business District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Auckland Central Business District hotel?

Based on the information reported by the owner or manager, the Auckland Central Business District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Auckland Central Business District hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Auckland Central Business District hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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