Discover Siente Tulum: Family-Friendly Oasis with Pool | Hotel in Tulum, Mexico

| 8.0 (890 Reviews) |   Pet Friendly  3 Bathrooms  8 Guests
Ek Balam Village Hotel | Discover Siente Tulum: Family-Friendly Oasis with Pool

Hotel with Parking, Pool and Balcony

Located in Tulum, a 18-minute walk from Ruinas Beach, Siente Tulum provides accommodations with an outdoor swimming pool, free private parking, a terrace and a restaurant. The property is around a 19-minute walk from Tulum Archeological Site, a few steps from Bus station Tulum Ruins and 1.9 miles from Tulum Bus station. The property has a 24-hour front desk, airport transportation, a business center and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. The area is popular for cycling, and bike rental is available at this 4-star hotel. Parque Nacional Tulum is 3.4 miles from Siente Tulum, while Xel Ha is 9 miles away. Tulum International Airport is 25 miles from the property.

Discover Siente Tulum: Family-Friendly Oasis with Pool is located in Tulum.

This 83 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, Balcony/Terrace, and several others. This is a 4 star rated property and has over 890 reviews with the average score of 8 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 83 Bedrooms Hotel if you want to learn more about this Casai place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Discover Siente Tulum: Family-Friendly Oasis with Pool in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Discover Siente Tulum: Family-Friendly Oasis with Pool”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Carretera Federal, Cancún- Tulum No. 307 km 230 mz. 1, lt 1 Col. Centro C.P. 77760, Tulum Q. Roo, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Restaurant
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Cycling
General
  • Air conditioning
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
  • Pet friendly
  • Family rooms
Guest Services
  • Airport shuttle (additional charge)
  • Tour desk
  • 24-hour front desk
  • Business center
  • Daily housekeeping
  • Airport shuttle
  • Concierge
  • Baggage storage
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Infinity pool
  • Swimming pool
  • Rooftop pool
  • Shallow end
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and free.
Resorte fee, 50 mxn per person, per night, benefits: bicycle use during your stay, transportation to iconic sites in tulum (airport transfers not included).payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
8.93
Location:
8.32
Staff:
8.97
Facilities:
8.58
Comfort:
9.06
Cleanliness:
9.05
Alicja
Sep 19, 2025 07:00:00 AM
Review Score:   9
Poland
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff is very helpful, the food is delicious. The hammock in the room is great! We really enjoyed our stay at the hotel.
Negative: Nothing.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Suite
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
Deluxe King Suite

Bathroom

Shower cap, Conditioner, Private bathroom, Bathtub, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Free toiletries, Towels

General

Air conditioning, Safe, Key card access, Trash cans, Fan

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV, Cable channels

Outdoors

Balcony

View

View, Quiet street view, City view

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room
Room Type: Double
Room Size: 38 m2
2 Full bed(s) Bed
Deluxe Double Room

Bathroom

Shower cap, Conditioner, Private bathroom, Bathtub, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Free toiletries, Towels

General

Air conditioning, Safe, Key card access, Trash cans, Fan

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV, Cable channels

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Shower cap, Conditioner, Private bathroom, Bathtub, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Free toiletries, Towels

General

Air conditioning, Safe, Key card access, Trash cans, Fan

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV, Cable channels

Outdoors

Balcony

Living Area

Desk, Sofa

Kitchen

Toaster, Microwave, Wine glasses, Coffee machine

View

View, Quiet street view, City view

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Ek Balam Village hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ek Balam Village hotel?

Check-in time for Ek Balam Village hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ek Balam Village hotel have a swimming pool?

Yes, this Ek Balam Village hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ek Balam Village hotel?

Best-rates for the Ek Balam Village hotel starts from $65 per night with includes Restaurant, Child Friendly, Internet, Air Conditioner, Pet Friendly, Accessibility, Transportation/Shuttle, Business Services, Guest Services, Parking, Pool, Balcony/Terrace, Security/Safety, Sports/Activities with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ek Balam Village hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ek Balam Village hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ek Balam Village hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ek Balam Village hotel?

Based on the information reported by the owner or manager, the Ek Balam Village hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ek Balam Village hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ek Balam Village hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $65
You will be redirected to  
Hot Deal - It has been viewed 160 times today
Not the right fit? Check out our other properties in Ek Balam Village