Relax at Shoho: A 5-Star Haven with Family-Friendly Amenities | Hotel in Matsumoto, Japan

| 8.7 (566 Reviews) |  7 Bathrooms  29 Guests
Matsumoto Hotel | Relax at Shoho: A 5-Star Haven with Family-Friendly Amenities

Hotel with Fireplace, Hot Tub and Internet

Located in the Utsukushigahara hot-spring area, Hotel Shoho offers Japanese and Western accommodations with mountain views. Guests can relax in the indoor/outdoor hot-spring baths and request massages for an extra cost. A free shuttle is available from JR Matsumoto Train Station, which is a 20-minute drive away and runs on a fixed schedule. The air-conditioned rooms feature a flat-screen TV, a fridge and a safety deposit box. Japanese Yukata robes and toothbrush set are provided, and the private bathroom comes with a hairdryer. Guests can choose to stay in rooms with tatami (woven-straw) floors and Japanese futon bedding or in rooms with Western-style beds. For an extra cost, guests can use the private reservable hot-spring baths and sing at the karaoke rooms. Bicycles can be rented to travel around the area, while sauna rooms are on-site as well. Local products can be purchased at the souvenir shop and free Wi-Fi is available at the public areas. Traditional multi-course meals are served for dinner and a Japanese/Western buffet for breakfast. Shoho Hotel is a 15-minute drive from Matsumoto Castle and a 5-minute drive from Matsumoto Folkcraft Museum. Utsukushigahara Highlands are a 1-hour drive and Matsumoto Airport is a 30-minute drive away.

Relax at Shoho: A 5-Star Haven with Family-Friendly Amenities is located in Matsumoto.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Entertainment, Business Services, and several others. This is a 5 star rated property and has over 566 reviews with the average score of 8.7 . Coming to Matsumoto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this Casai place in Matsumoto. These details are authentic, as they are provided by our partner, booking.com.

This Relax at Shoho: A 5-Star Haven with Family-Friendly Amenities in Matsumoto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Relax at Shoho: A 5-Star Haven with Family-Friendly Amenities”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Yamabe 527, Matsumoto, 390-0221, Japan

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet

Facility Overview

BreakfastBreakfast
  • Snack barSnack bar
ParkingParking
  • Free parkingFree parking
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
  • ParkingParking
ActivitiesActivities
  • SaunaSauna
  • Open-air bathOpen-air bath
  • Public BathPublic Bath
  • Hot spring bathHot spring bath
  • MassageMassage
  • KaraokeKaraoke
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • Chapel/ShrineChapel/Shrine
  • Family roomsFamily rooms
  • HeatingHeating
  • ElevatorElevator
  • Air conditioningAir conditioning
Guest ServicesGuest Services
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Shuttle serviceShuttle service
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Vending machine (drinks)Vending machine (drinks)
  • Shuttle service (free)Shuttle service (free)
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
The free shuttle is available from jr matsumoto train station at 16:00 and 17:00. it is available from the hotel to the station at 09:00 and 10:00. no reservations are needed, guests with a tattoo may not be permitted to enter public bathing areas and other public facilities, guests without a meal plan who want to eat breakfast and dinner at the property must make a reservation at least 1 day in advance, guests who are having dinner at the hotel must check-in before 19:00.
License number: 長野県松本保健所指令10松保環第1-21号

Reviews

Value for money:
8.06
Location:
8.45
Staff:
9.03
Facilities:
8.79
Comfort:
8.96
Cleanliness:
8.95
Crystal
Apr 4, 2026 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Room with Private Bathroom
Room Type: Triple
Room Size: 36 m2
2 Twin bed(s) Bed
Superior Room with Private Bathroom

Bathroom

Bathtub, Hairdryer, Shower, Toilet, Towels, Private bathroom, Towels/Sheets (extra fee), Free toiletries

Media & Technology

Telephone, Flat-screen TV

General

Heating, Air conditioning

Kitchen

Refrigerator

View

Mountain view, View

Services

Wake-up service

Bedroom

Linens
Japanese-Style Room
Room Type: Family
Room Size: 17 m2
5 Futon bed(s) Bed
Japanese-Style Room

Bathroom

Bathtub, Hairdryer, Shower, Toilet, Towels, Private bathroom, Towels/Sheets (extra fee), Free toiletries

Media & Technology

Telephone, Flat-screen TV

General

Heating, Air conditioning

Kitchen

Refrigerator

View

Mountain view, View

Services

Wake-up service

Bedroom

Linens

Room amenities

Tatami (traditional Japanese flooring)
Standard Twin Room - Non-Smoking
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Bathroom

Bathtub, Hairdryer, Shower, Toilet, Towels, Private bathroom, Towels/Sheets (extra fee), Free toiletries

Media & Technology

Telephone, Flat-screen TV

General

Heating, Air conditioning

Kitchen

Refrigerator

View

Mountain view, View

Services

Wake-up service

Bedroom

Linens
Room with Tatami Area and Open-Air Bath
Room Type: Family
Room Size: 70 m2
2 Twin bed(s) Bed
3 Futon bed(s) Bed

Bathroom

Bathtub, Hairdryer, Shower, Toilet, Towels, Private bathroom, Towels/Sheets (extra fee), Free toiletries

Media & Technology

Telephone, Flat-screen TV

General

Heating, Air conditioning

Kitchen

Refrigerator

View

Mountain view, View

Services

Wake-up service

Bedroom

Linens

Hot Spring

Open-air bath
Japanese-Style Room with Sauna
Room Type: Family
Room Size: 56 m2
5 Futon bed(s) Bed

Bathroom

Hairdryer, Shower, Toilet, Towels, Towels/Sheets (extra fee), Free toiletries

Media & Technology

Telephone, Flat-screen TV

General

Heating, Air conditioning

Kitchen

Refrigerator

View

Mountain view, View

Services

Wake-up service

Bedroom

Linens

Room amenities

Tatami (traditional Japanese flooring)
Japanese-Style Deluxe Room with Shower
Room Type: Family
Room Size: 56 m2
5 Futon bed(s) Bed

Bathroom

Bathtub, Hairdryer, Shower, Toilet, Towels, Private bathroom, Towels/Sheets (extra fee), Free toiletries

Media & Technology

Telephone, Flat-screen TV

General

Heating, Air conditioning

Kitchen

Refrigerator

View

Mountain view, View

Services

Wake-up service

Bedroom

Linens

Room amenities

Tatami (traditional Japanese flooring)
Twin Room with Shower
Room Type: Twin
2 Twin bed(s) Bed

Bathroom

Private bathroom
Standard Twin Room
Room Type: Twin
2 Twin bed(s) Bed
Standard Twin Room

Bathroom

Shared bathroom

FAQ's

Is this Matsumoto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsumoto hotel?

Check-in time for Matsumoto hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsumoto hotel have a swimming pool?

No, this Matsumoto hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsumoto hotel?

Best-rates for the Matsumoto hotel starts from $238 per night with includes Fireplace/Heating, Child Friendly, Hot Tub, Internet, Air Conditioner, Parking, Designated Smoking Area, Accessibility, Transportation/Shuttle, Wellness Facilities, Guest Services, Entertainment, Business Services with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsumoto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsumoto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsumoto hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsumoto hotel?

Based on the information reported by the owner or manager, the Matsumoto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsumoto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Matsumoto hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $238
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