Elegant Sheraton Zagreb Hotel: Rated 8.6/10 with Spa & Pool | Hotel in Zagreb, Croatia

| 8.8 (1006 Reviews) |  1 Bathroom
Zagreb Hotel | Elegant Sheraton Zagreb Hotel: Rated 8.6/10 with Spa & Pool

Hotel with Parking, Balcony and Entertainment

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.
Housekeeping is available on request.
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Kneza Borne 2, Zagreb, 10000, Croatia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Premium bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Turndown service
  • Phone
  • Water-efficient showers only
  • Recycling
  • Desk
  • Safe
  • Connecting rooms available
  • In-room massage
  • Energy-saving switches
  • Slippers
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 21 per person
  • 24-hour room service
  • 1 poolside bar and 1 bar
  • 2 restaurants and 1 coffee shop/cafe
  • Free bottled water
  • Coffee/tea maker
  • Minibar
Parking
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible concierge desk
  • Lever door handles
  • Wheelchair-accessible business center
  • Low-height door lock
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Visual fire alarm
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Low-height view port in door
  • Elevator
  • Grab bar near toilet
  • Grab bar in bathtub
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Height-adjustable showerhead
  • Wheelchair-accessible fitness center
  • In-room accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Scooter/moped rentals
  • Shopping
  • Steam room
  • Sauna
  • Art gallery
  • Indoor pool
  • Pilates classes
  • Fitness center
  • Fitness classes
  • Full-service spa
Entertainment
  • Pay movies
  • Cable channels
  • Flat-screen TV
General
  • 24-hour business center
  • Meeting rooms
  • Conference space (10764 square feet)
  • Ballroom
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Italian
  • English
  • Croatian
  • Comprehensive recycling policy
  • Comprehensive food waste policy
  • TV in lobby
  • Designated smoking areas
  • Rooftop garden
  • Vegan dining options
  • Double-glazed windows
  • 5 casino gaming tables
  • 7 casino slot machines
  • Biodegradable coffee stirrers
  • Vegetarian dining options
  • Casino (1076 square feet of space)
  • Casino VIP room
  • No plastic coffee stirrers
Guest Services
  • Laundry facilities
  • Babysitting (surcharge)
  • Indoor pool
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Hair salon
  • Change of towels (on request)
  • Multilingual staff
  • Porter/bellhop
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Garden
Spa
  • Sauna
  • Facials
  • Massages
  • Turkish bath/hammam
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in fee: eur 10 early check-in subject to availability express check-in available
Check-out
Check-out before 11:00 am express check-out available late check-out fee: eur 10 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for eur 30.00 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 21 per person covered self parking fee: eur 20 per day (in/out privileges) pet fee: eur 30 per pet, per day service animals are exempt from fees early check-in fee: eur 10 (subject to availability) late check-out fee: eur 10 (subject to availability) rollaway bed fee: eur 30.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 30 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property uses solar energy

Reviews

David
Jul 12, 2025 04:41:02 PM
Review Score:   8
Summary: Good central location in Zagreb with nice modern rooms and good facilities. Check in was slow and I wanted to pay with cash on arrival which I was told I couldn’t and that I had to give a card to hold the room then I paid with cash on check out when I would have preferred not to have had that cash in my room for my stay,didn’t make sense and reception staff not too friendly.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 2 Twin Beds
Room Size: 269 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Pets not allowed, Courtyard view, Square meters - 25, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 Queen Bed
Room Size: 258 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed

General

Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Pets not allowed, Courtyard view, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Pet-friendly room, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Executive Room, 2 Twin Beds, Courtyard View
Room Size: 291 square feet m2
2 Twin Beds
Executive Room, 2 Twin Beds, Courtyard View

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Pets not allowed, Courtyard view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 Bedroom
Room Size: 753 square feet m2
1 King Bed
Executive Suite, 1 Bedroom

General

Number of living rooms 0, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Pets not allowed, Ping - 21.16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Presidential Suite, 1 Bedroom
Room Size: 2045 square feet m2
1 King Bed
Presidential Suite, 1 Bedroom

General

Number of living rooms 0, Square feet - 2045, Square meters - 190, Number of bedrooms - 1, Pets not allowed, Ping - 57, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Executive Room, 1 King Bed
Room Size: 291 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Classic Suite, 1 Bedroom, Courtyard View
Room Size: 538 square feet m2
1 King Bed
Classic Suite, 1 Bedroom, Courtyard View

General

Number of living rooms 0, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Pets not allowed, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Zagreb hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zagreb hotel have a swimming pool?

Yes, this Zagreb hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zagreb hotel?

Best-rates for the Zagreb hotel starts from $119 per night with includes TV, Business Services, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Air Conditioner, Accessibility, Security/Safety, Breakfast, Child Friendly, Kitchen, Parking, Balcony/Terrace, Entertainment, Laundry, Designated Smoking Area, Wheelchair Accessible, Bedding/Linens, Toiletries, Internet, Pool with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zagreb hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zagreb hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zagreb hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zagreb hotel?

Based on the information reported by the owner or manager, the Zagreb hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zagreb hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zagreb hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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