Experience Elegance at Shangri-La Suzhou - 5 Star Retreat | Hotel in Suzhou, China

| 8.1 (61 Reviews) |  8 Bathrooms  24 Guests
Gao Xin District Hotel | Experience Elegance at Shangri-La Suzhou - 5 Star Retreat

Hotel with Transportation, Restaurant and Air Conditioner

A 2-minute walk from Suzhou New District’s commercial and entertainment areas, Shangri-La Suzhou offers accommodations featuring spectacular views of the city, branded amenities and free Wi-Fi. Located between floors 28-51 of the Metropolitan Tower, The Suzhou Shangri-La’s comfortable and modern rooms feature floor-to-ceiling windows, a 40-inch flat-screen TV and ample workspace. The spacious room allows for an extra large bed with cotton linen. A pillow menu ensures that guests get a good rest. Guests can exercise at the Shangri-La Suzhou’s 24-hour fitness center, a full-size indoor pool or at the outdoor tennis courts. Relaxing treatments are offered by the fully-equipped spa or and a sauna and whirlpools are ready for use. A business center and cash machine are available on site. Fine dining is available at The Shang Palace, which serves Huai Yang, Cantonese and scrumptious regional dishes. Nishimura Restaurant serves daily fresh sushi, while international buffet is on offer at Café Soo. Other dining options include Deli Soo. Guests can enjoy beverages at this property. The Shangri-la Suzhou is 62 mi from Hongqiao Airport in Shanghai and a 15-minute drive from Suzhou Railway Station.

Experience Elegance at Shangri-La Suzhou - 5 Star Retreat is located in Suzhou.

This 398 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wheelchair Accessible, Ocean View, and several others. This is a 5 star rated property and has over 61 reviews with the average score of 8.1 . Coming to Suzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 398 Bedrooms Hotel if you want to learn more about this Casai place in Suzhou. These details are authentic, as they are provided by our partner, booking.com.

This Experience Elegance at Shangri-La Suzhou - 5 Star Retreat in Suzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience Elegance at Shangri-La Suzhou - 5 Star Retreat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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168 Ta yuan Road, Suzhou, 215011, China

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Coffee house on site
  • Kid-friendly buffet
  • Restaurant
  • Snack bar
  • Kids' meals
  • Breakfast in the room
  • Fruit
  • Bar
Parking
  • Parking on site
  • Free parking
  • Parking garage
  • Parking
  • Electric vehicle charging station
Accessibility
  • Wheelchair accessible
Activities
  • Fitness classes
  • Back massage
  • Steam room
  • Spa lounge/Relaxation area
  • Spa
  • Personal trainer
  • Tennis court
  • Spa/Wellness packages
  • Locker rooms
  • Fitness center
  • Hot tub/Jacuzzi
  • Body treatments
  • Badminton equipment
  • Pool table
  • Indoor pool
  • Body scrub
  • Foot bath
  • Sauna
  • Yoga classes
  • Beauty services
  • Happy hour
  • Facial treatments
  • Spa facilities
  • Fitness
  • Indoor pool (year-round)
  • Massage
Entertainment
  • Outdoor play equipment for kids
General
  • Non-smoking rooms
  • Heating
  • Smoke-free property
  • Designated smoking area
  • Soundproof rooms
  • Air conditioning
  • Safe
  • Facilities for disabled guests
  • Elevator
Guest Services
  • Ironing service
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • ATM on site
  • Laundry
  • Express check-in/out
  • Business center
  • Tour desk
  • Babysitting/Child services
  • Shared lounge/TV area
  • Shuttle service
  • Dry cleaning
  • Private check-in/out
  • Currency exchange
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Concierge
  • Room service
  • Baggage storage
  • Suit press
  • Valet parking
  • Car rental
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
Security/Safety
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
Spa
  • Kids' pool
  • Heated pool
  • Beach umbrellas
  • Shallow end
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests are required to show a valid government-issued id card or passport upon check-in. please note that only a valid government-issued id card is acceptable for mainland chinese citizens, please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's spa and restaurants are closed until further notice. breakfast is served at the executive lounge on floor 48.

Reviews

Value for money:
8.4
Location:
8.89
Staff:
8.82
Facilities:
8.68
Comfort:
8.82
Cleanliness:
8.82
YS
May 19, 2025 07:00:00 AM
Review Score:   8
Singapore
Reviewer Type: Family With Children
Travel Purpose: leisure
Summary: Excellent hotel. Conveniently located
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Toothbrush, Hairdryer, Walk-in shower, Conditioner, Shower, Toilet paper, Toilet, Bidet, Body soap, Towels/Sheets (extra fee), Towels, Shampoo, Private bathroom, Bathrobe, Bathtub, Slippers, Free toiletries, Bathtub or shower, Shower cap

General

Ironing facilities, Key card access, Tile/Marble floor, Heating, Smoke Alarm, Laptop safe, Carpeted, Fire extinguisher, Interconnecting room(s) available, Trash cans, Suit press, Hardwood or parquet floors, Air conditioning, Safe, Soundproof, Iron

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sofa, Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

View

Landmark view, View, Mountain view, Quiet street view, City view

Kitchen

Wine glasses, Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Emergency cord in bathroom

Room Amenities

Drying rack for clothing, Adapter, Pajamas, Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool, Pool towels, Plunge Pool, Shallow end

Exclusive services

Free gym access, Concierge services
Cityview Skyline Premier King
Room Type: Double
Room Size: 55 m2
1 King bed(s) Bed
Cityview Skyline Premier King

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Toothbrush, Hairdryer, Walk-in shower, Conditioner, Shower, Toilet paper, Toilet, Bidet, Body soap, Towels/Sheets (extra fee), Towels, Shampoo, Private bathroom, Bathrobe, Bathtub, Slippers, Free toiletries, Bathtub or shower, Shower cap

General

Ironing facilities, Key card access, Tile/Marble floor, Heating, Smoke Alarm, Laptop safe, Carpeted, Fire extinguisher, Trash cans, Suit press, Hardwood or parquet floors, Air conditioning, Safe, Soundproof, Iron

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

View

Landmark view, View, Mountain view, Quiet street view, City view

Kitchen

Wine glasses, Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Emergency cord in bathroom

Room Amenities

Drying rack for clothing, Adapter, Pajamas, Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool, Pool towels, Plunge Pool, Shallow end

Exclusive services

Free gym access, Concierge services
Horizon Deluxe King Room
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed
Horizon Deluxe King Room

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Toothbrush, Hairdryer, Walk-in shower, Conditioner, Shower, Toilet paper, Toilet, Bidet, Body soap, Towels/Sheets (extra fee), Towels, Shampoo, Private bathroom, Bathrobe, Bathtub, Slippers, Free toiletries, Bathtub or shower, Shower cap

General

Ironing facilities, Key card access, Tile/Marble floor, Heating, Smoke Alarm, Laptop safe, Carpeted, Fire extinguisher, Trash cans, Suit press, Hardwood or parquet floors, Air conditioning, Safe, Soundproof, Iron

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

View

Landmark view, View, Mountain view, Quiet street view, City view

Kitchen

Wine glasses, Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Emergency cord in bathroom

Room Amenities

Drying rack for clothing, Adapter, Pajamas, Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool, Pool towels, Plunge Pool, Shallow end

Exclusive services

Free gym access, Concierge services
Deluxe Twin Room
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Toothbrush, Hairdryer, Walk-in shower, Conditioner, Shower, Toilet paper, Toilet, Bidet, Body soap, Towels/Sheets (extra fee), Towels, Shampoo, Private bathroom, Bathrobe, Bathtub, Slippers, Free toiletries, Bathtub or shower, Shower cap

General

Ironing facilities, Key card access, Tile/Marble floor, Heating, Smoke Alarm, Laptop safe, Carpeted, Fire extinguisher, Interconnecting room(s) available, Trash cans, Suit press, Hardwood or parquet floors, Air conditioning, Safe, Soundproof, Iron

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sofa, Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

View

Landmark view, View, Mountain view, Quiet street view, City view

Kitchen

Wine glasses, Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Emergency cord in bathroom

Room Amenities

Drying rack for clothing, Adapter, Pajamas, Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool, Pool towels, Plunge Pool, Shallow end

Exclusive services

Free gym access, Concierge services
Horizon Deluxe Twin Room
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed
Horizon Deluxe Twin Room

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Toothbrush, Hairdryer, Walk-in shower, Conditioner, Shower, Toilet paper, Toilet, Bidet, Body soap, Towels/Sheets (extra fee), Towels, Shampoo, Private bathroom, Bathrobe, Bathtub, Slippers, Free toiletries, Bathtub or shower, Shower cap

General

Ironing facilities, Key card access, Tile/Marble floor, Heating, Smoke Alarm, Laptop safe, Carpeted, Fire extinguisher, Interconnecting room(s) available, Trash cans, Suit press, Hardwood or parquet floors, Air conditioning, Safe, Soundproof, Iron

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

View

Landmark view, View, Mountain view, Quiet street view, City view

Kitchen

Wine glasses, Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Emergency cord in bathroom

Room Amenities

Drying rack for clothing, Adapter, Pajamas, Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool, Pool towels, Plunge Pool, Shallow end

Exclusive services

Free gym access, Concierge services
Executive Suite King
Room Type: Double
Room Size: 82 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Toothbrush, Hairdryer, Walk-in shower, Conditioner, Shower, Toilet paper, Toilet, Bidet, Shower cap, Guest bathroom, Body soap, Towels/Sheets (extra fee), Towels, Private bathroom, Bathrobe, Bathtub, Slippers, Free toiletries, Bathtub or shower, Shampoo

General

Ironing facilities, Key card access, Tile/Marble floor, Heating, Smoke Alarm, Laptop safe, Carpeted, Fire extinguisher, Interconnecting room(s) available, Trash cans, Suit press, Hardwood or parquet floors, Air conditioning, Safe, Soundproof, Iron

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa, Dining area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

View

Landmark view, View, Mountain view, Quiet street view, City view

Kitchen

Cleaning products, Coffee machine, Dining table, Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Emergency cord in bathroom

Room Amenities

Drying rack for clothing, Adapter, Pajamas, Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool, Pool towels, Plunge Pool, Shallow end

Exclusive services

Free gym access, Concierge services
Horizon Club Premier King Room
Room Type: Double
Room Size: 62 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Toothbrush, Hairdryer, Walk-in shower, Conditioner, Shower, Toilet paper, Toilet, Bidet, Body soap, Towels/Sheets (extra fee), Towels, Shampoo, Private bathroom, Bathrobe, Bathtub, Slippers, Free toiletries, Bathtub or shower, Shower cap

General

Ironing facilities, Key card access, Tile/Marble floor, Heating, Smoke Alarm, Laptop safe, Carpeted, Fire extinguisher, Trash cans, Suit press, Hardwood or parquet floors, Air conditioning, Safe, Soundproof, Iron

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

View

Landmark view, View, Mountain view, Quiet street view, City view

Kitchen

Wine glasses, Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Emergency cord in bathroom

Room Amenities

Drying rack for clothing, Adapter, Pajamas, Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool, Pool towels, Plunge Pool, Shallow end
King Room with Mountain View
Room Type: Double
Room Size: 55 m2
1 King bed(s) Bed
King Room with Mountain View

Food & Drink

Bottle of water, Minibar, Chocolate/Cookies, Tea/Coffee maker

Bathroom

Toothbrush, Hairdryer, Walk-in shower, Conditioner, Shower, Toilet paper, Toilet, Bidet, Body soap, Towels/Sheets (extra fee), Towels, Shampoo, Private bathroom, Bathrobe, Bathtub, Slippers, Free toiletries, Bathtub or shower, Shower cap

General

Ironing facilities, Key card access, Tile/Marble floor, Heating, Smoke Alarm, Laptop safe, Carpeted, Fire extinguisher, Trash cans, Suit press, Hardwood or parquet floors, Air conditioning, Safe, Soundproof, Iron

Media & Technology

Cable channels, TV, Satellite channels, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sofa, Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

View

Landmark view, View, Mountain view, Quiet street view, City view

Kitchen

Wine glasses, Electric kettle, Cleaning products

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Emergency cord in bathroom

Room Amenities

Drying rack for clothing, Adapter, Pajamas, Feather pillow, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Heated pool, Pool towels, Plunge Pool, Shallow end

FAQ's

Is this Gao Xin District hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gao Xin District hotel?

Check-in time for Gao Xin District hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gao Xin District hotel have a swimming pool?

Yes, this Gao Xin District hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gao Xin District hotel?

Best-rates for the Gao Xin District hotel starts from $121 per night with includes Oceanfront, Toiletries, View, EV Charge Station, Sports/Activities, Breakfast, Pool, Private Pool, Fireplace/Heating, Laundry, Transportation/Shuttle, Restaurant, Air Conditioner, Designated Smoking Area, Entertainment, Child Friendly, Security/Safety, Business Services, Wellness Facilities, Internet, Parking, Wheelchair Accessible, Ocean View, Accessibility, Spa, TV, Bar, Guest Services, Hot Tub with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gao Xin District hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gao Xin District hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gao Xin District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gao Xin District hotel?

Based on the information reported by the owner or manager, the Gao Xin District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gao Xin District hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gao Xin District hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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