Relax at Samal Resort & SPA: 4-Star Retreat with Pool | Resort in Almaty, Kazakhstan

| 9.2 (932 Reviews) |  4 Bathrooms  12 Guests
Medeu District Resort | Relax at Samal Resort & SPA: 4-Star Retreat with Pool

Resort with Air Conditioner, Parking and Private Pool

Located next to Medeo ski resort in Almaty, Hotel Samal offers free private parking. Central Almaty is 10 minutes’ drive away. The rooms at Resort Hotel Samal features a private balcony, satellite TV and free Wi-Fi. Guests can enjoy a range of free spa facilities at Samal, such as an indoor pool, an aroma steam room and a hot tub. Massages and face treatments can also be booked here. Decorated in an oriental style, the Samal restaurant serves national and European cuisine. Almaty International Airport is around 16 mi from the Samal.

Relax at Samal Resort & SPA: 4-Star Retreat with Pool is located in Almaty.

This 27 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Breakfast, Laundry, and several others. This is a 4 star rated property and has over 932 reviews with the average score of 9.2 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Resort if you want to learn more about this Casai place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This Relax at Samal Resort & SPA: 4-Star Retreat with Pool in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Relax at Samal Resort & SPA: 4-Star Retreat with Pool”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Gornaya Street 548, Almaty, 050000, Kazakhstan

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • BarBar
  • Breakfast in the roomBreakfast in the room
  • Special diet meals (on request)Special diet meals (on request)
ParkingParking
  • ParkingParking
  • Private ParkingPrivate Parking
  • Free parkingFree parking
ActivitiesActivities
  • Indoor pool (year-round)Indoor pool (year-round)
  • Fitness centerFitness center
  • Indoor poolIndoor pool
  • SpaSpa
  • MassageMassage
  • Hot tub/JacuzziHot tub/Jacuzzi
  • SaunaSauna
GeneralGeneral
  • HeatingHeating
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
  • Family roomsFamily rooms
  • SafeSafe
Guest ServicesGuest Services
  • Room serviceRoom service
  • Baggage storageBaggage storage
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Airport shuttleAirport shuttle
  • Ironing serviceIroning service
  • 24-hour front desk24-hour front desk
  • Fax/PhotocopyingFax/Photocopying
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Shuttle serviceShuttle service
  • LaundryLaundry
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
OutdoorsOutdoors
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Face masks for guests availableFace masks for guests available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Swimming poolSwimming pool
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please note that the face of the property will be renovated until 30 november 2019.

Reviews

Value for money:
8.98
Location:
9.45
Staff:
9
Facilities:
9.1
Comfort:
9.28
Cleanliness:
9.24
Sunandan
Nov 9, 2025 08:00:00 AM
Review Score:   7
India
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Beautiful location in the hills, a little away from the city. But well connected and taxis were easily available. Room had a balcony with a nice view of the hills. Good spa. Very courteous and helpful doorman.
Negative: Other than the aforesaid doorman and spa staff, reception staff were very cold and not helpful. The room was a little basic and dated. The area is a bit secluded and not many F&B options around which are accessible on foot
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Slippers, Shower, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Shared bathroom, Bidet, Private bathroom

General

Heating, Air conditioning, Soundproof, Safe, Carpeted

Media & Technology

Satellite channels, CD player, Telephone, Cable channels, DVD player

Outdoors

Balcony

Living Area

Desk

View

Mountain view, View

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator
Deluxe Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Slippers, Shower, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Shared bathroom, Bidet, Private bathroom

General

Heating, Air conditioning, Soundproof, Safe, Carpeted

Media & Technology

Satellite channels, CD player, Telephone, Cable channels, DVD player

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator
Apartment
Room Type: Apartment
Room Size: 67 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Slippers, Shower, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Shared bathroom, Bidet, Private bathroom

General

Heating, Air conditioning, Soundproof, Safe, Carpeted

Media & Technology

Satellite channels, CD player, Telephone, Cable channels, DVD player

Kitchen

Kitchen, Microwave, Refrigerator, Kitchenware, Kitchenette

Outdoors

Balcony

Living Area

Desk

View

Mountain view, View

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator
Superior Double Room
Room Type: Double
Room Size: 40 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Minibar

Bathroom

Slippers, Shower, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Shared bathroom, Bidet, Private bathroom

General

Heating, Air conditioning, Soundproof, Safe, Carpeted

Media & Technology

Satellite channels, CD player, Telephone, Cable channels, DVD player

Outdoors

Balcony

Living Area

Desk

View

Mountain view, View

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator

FAQ's

Is this Medeu District resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Medeu District resort?

Check-in time for Medeu District resort starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Medeu District resort have a swimming pool?

Yes, this Medeu District resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Medeu District resort?

Best-rates for the Medeu District resort starts from $94 per night with includes Wellness Facilities, Internet, Pool, Balcony/Terrace, Fireplace/Heating, Bar, Guest Services, Hot Tub, Transportation/Shuttle, Security/Safety, Spa, Breakfast, Laundry, Restaurant, Child Friendly, Air Conditioner, Parking, Private Pool, Accessibility with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Medeu District resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Medeu District resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Medeu District resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Medeu District resort?

Based on the information reported by the owner or manager, the Medeu District resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Medeu District resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Medeu District resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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