Mackay Rentals Australia Queensland Mackay

Relax at Quest Mackay on Gordon: 4-Star Stay with Spa & Pool | Hotel in Mackay, Australia

| 9.2 (406 Reviews) |  1 Bathroom
Mackay Hotel | Relax at Quest Mackay on Gordon: 4-Star Stay with Spa & Pool

Hotel with Wellness Facilities, Barbecue and Air Conditioner

Luxury hotel with a fitness center and spa services
An outdoor pool, a fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business center, and conference space are onsite.
Limited housekeeping is available.
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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27 Gordon Street, Mackay, 4740, Australia

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Free toiletries
Bedroom
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Laptop-friendly workspace
  • Laundry detergent
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Desk
  • Safe
  • Connecting rooms available
Breakfast
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: AUD 10-25 per person
  • Room service available
  • Microwave
  • Refrigerator
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker
  • Stovetop
  • Electric kettle
Parking
  • Self parking on site (AUD 10 per day)
  • Limited onsite parking
Accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Beach access
  • Outdoor pool
  • Spa services
  • Fitness center
Entertainment
  • 42-inch flat-screen TV
  • Digital channels
  • DVD player
General
  • Conference space
  • Meeting room
  • Business center
  • Vending machine
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • English
  • Arabic
  • Filipino
  • Thai
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Outdoor pool
  • DVD player
  • Refrigerator
  • Microwave
  • Laundry facilities
  • Tour/ticket assistance
  • Dry cleaning service
  • Luggage storage
  • Housekeeping (weekdays only)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • BBQ grill(s)
  • Picnic area
  • Terrace
  • Balcony

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 8:00 pm early check-in fee: aud 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am late check-out fee: aud 50 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for aud 10.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately aud 10 to 25 per person self parking fee: aud 10 per day early check-in fee: aud 50 (subject to availability) late check-out fee: aud 50 (subject to availability) crib (infant bed) fee: aud 10.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Christopher
Jun 27, 2025 09:20:00 AM
Review Score:   10
Summary: A great place to stay. Perfect location close to pubs and supermarkets. The only negative was there was one of the two lifts operational. We definitely will be back.
See All Reviews

Room Arrangement

Room Info Facilities
One Bedroom Apartment
Room Size: 645 square feet m2
1 King Bed
2 Twin Beds
One Bedroom Apartment

General

Square feet - 645, Ping - 18.13, Shower/tub combination, Number of bedrooms - 1, Dishwasher, Separate bedroom, Wheelchair accessible, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Washer/dryer, Private bathroom, Kitchen, Square meters - 60, Bed count minimum 1, Bed count maximum 2
Studio Executive
Room Size: 376 square feet m2
1 King Bed
1 Twin Bed
Studio Executive

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Kitchenette, Ping - 11, Shower only, Square meters - 35, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1, Square feet - 376, Number of bathrooms - 1
Two Bedroom Apartment
Room Size: 861 square feet m2
2 King Beds
4 Twin Beds
Two Bedroom Apartment

General

Shower/tub combination, Number of bedrooms - 2, Dishwasher, Ping - 24.20, Square feet - 861, Separate bedroom, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Washer/dryer, Private bathroom, Kitchen, Square meters - 80, Bed count maximum 4, Bed count minimum 2
One Bedroom Executive Apartment
Room Size: 645 square feet m2
1 King Bed
One Bedroom Executive Apartment

General

Square feet - 645, Number of living rooms 0, Number of bedrooms - 1, Bathtub or shower, Cribs/infant beds (surcharge), Separate dining area, Number of bathrooms - 1, Private bathroom, Kitchen, Square meters - 60, Ping - 18, Bed count minimum 1, Bed count maximum 1
Executive Apartment, 2 Bedrooms
Room Size: 861 square feet m2
2 King Beds
Executive Apartment, 2 Bedrooms

General

Number of bedrooms - 2, Dishwasher, Ping - 24, Bathtub or shower, Square feet - 861, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Washer/dryer, Private bathroom, Kitchen, Square meters - 80, Bed count minimum 2, Bed count maximum 2
Studio
Room Size: 376 square feet m2
1 King Bed
2 Twin Beds
Studio

General

Ping - 10.57, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Kitchenette, No cribs (infant beds), Shower only, Square meters - 35, Bed count minimum 1, Square feet - 376, Number of bathrooms - 1, Bed count maximum 2
One Bedroom Accessible Apartment
Room Size: 645 square feet m2
1 King Bed
2 Twin Beds
One Bedroom Accessible Apartment

General

Square feet - 645, Ping - 18.13, Number of bedrooms - 1, Dishwasher, Wheelchair accessible, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Kitchen, Square meters - 60, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Mackay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mackay hotel have a swimming pool?

Yes, this Mackay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mackay hotel?

Best-rates for the Mackay hotel starts from $202 per night with includes Accessibility, Security/Safety, Toiletries, Wellness Facilities, Barbecue/Outdoor Cooking, Air Conditioner, Parking, TV, Balcony/Terrace, Business Services, Spa, Entertainment, Breakfast, Bedding/Linens, Guest Services, Child Friendly, Internet, Kitchen, Laundry, Pool, Wheelchair Accessible with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mackay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mackay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mackay hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mackay hotel?

Based on the information reported by the owner or manager, the Mackay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mackay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mackay hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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