Elegant Quay West Suites Melbourne: Top-Rated with Pool & Spa | Hotel in Melbourne, Australia

| 9.0 (1397 Reviews) | 10 Bathrooms 39 Guests

Southbank Hotel | Elegant Quay West Suites Melbourne: Top-Rated with Pool & Spa

Hotel with Private Pool, Security and Restaurant

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 656 feet away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-yard indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Elegant Quay West Suites Melbourne: Top-Rated with Pool & Spa is located in Melbourne.

This 77 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Business Services, Wellness Facilities, and several others. This is a 5 star rated property and has over 1397 reviews with the average score of 9 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 77 Bedrooms Hotel if you want to learn more about this Casai place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Elegant Quay West Suites Melbourne: Top-Rated with Pool & Spa in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Elegant Quay West Suites Melbourne: Top-Rated with Pool & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Southgate Avenue, Melbourne, 3000, Australia

Amenities

Air Conditioner

Parking

Pool

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Wine/Champagne

Coffee house on site

Kids' meals

Snack bar

Restaurant

Parking

Accessible parking

Parking

Parking on site

Private Parking

Parking garage

Activities

Fitness

Indoor pool (year-round)

Golf course (within 2 miles)

Hot tub/Jacuzzi

Fitness center

Indoor pool

Steam room

General

Soundproof rooms

Non-smoking rooms

Heating

Air conditioning

Elevator

Safe

Family rooms

Smoke-free property

Guest Services

Car rental

24-hour front desk

Room service

Dry cleaning

Daily housekeeping

Meeting/Banquet facilities

Fax/Photocopying

Baggage storage

Laundry

Ironing service

Express check-in/out

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor furniture

Sun deck

Terrace

Security/Safety

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

24-hour security

Key card access

Security alarm

Fire extinguishers

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Access to healthcare professionals

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Face masks for guests available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Cashless payment available

Mobile app for room service

Spa

Heated pool

Swimming pool

Saltwater pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.53

Location:

9.71

Staff:

9.59

Facilities:

9.16

Comfort:

9.36

Cleanliness:

9.35

Suzanne

Oct 6, 2025 07:00:00 AM

Review Score: 8

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Pool, spa and steam room. Food served for breakfast was fabulous. Bed was really comfortable. Nice size apartment. Close proximity to city and Rod Laver Arena along with restaurants and food outlets.

Negative: There wasn’t any bowls and not enough mugs in the kitchen. The long life Milk does not taste nice. Try a different brand. The shower floor needs to be cleaned daily as the floor was very slippery.

Summary: Very enjoyable. Loved the pool. Great for families.

See All Reviews

Room Arrangement

Room Info	Facilities
One-Bedroom Deluxe Suite with Balcony - Floors 10-15 Room Type: Suite Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Interconnecting room(s) available, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Outdoor furniture, Outdoor dining area, Balcony Kitchen Dishwasher, Refrigerator, Cleaning products, High chair, Dryer, Wine glasses, Oven, Toaster, Microwave, Kitchen, Kitchenware, Stovetop, Coffee machine, Dining table, Electric kettle, Washing machine Living Area Dining area, Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View View Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Fold-up bed, Socket near the bed, Adapter, Sofa bed Physical distancing Single-room AC for guest accommodation
Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15 Room Type: Suite Room Size: 88 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Guest bathroom, Shower cap, Shower, Shampoo, Free toiletries General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Outdoor furniture, Outdoor dining area, Balcony Kitchen Dishwasher, Refrigerator, Cleaning products, High chair, Dryer, Wine glasses, Oven, Toaster, Microwave, Kitchen, Kitchenware, Stovetop, Coffee machine, Dining table, Electric kettle, Washing machine Living Area Dining area, Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View Landmark view, View, City view, River view Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Fold-up bed, Socket near the bed, Adapter, Sofa bed Physical distancing Single-room AC for guest accommodation
Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9 Room Type: Suite Room Size: 88 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Guest bathroom, Shower cap, Shower, Shampoo, Free toiletries General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Outdoor furniture, Outdoor dining area, Balcony Kitchen Dishwasher, Refrigerator, Cleaning products, High chair, Dryer, Wine glasses, Oven, Toaster, Microwave, Kitchen, Kitchenware, Stovetop, Coffee machine, Dining table, Electric kettle, Washing machine Living Area Dining area, Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View View Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Fold-up bed, Socket near the bed, Adapter, Sofa bed Physical distancing Single-room AC for guest accommodation
One-Bedroom Superior Suite with Balcony - Floors 4 - 9 Room Type: Suite Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Interconnecting room(s) available, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Outdoor furniture, Outdoor dining area, Balcony Kitchen Dishwasher, Refrigerator, Cleaning products, High chair, Dryer, Wine glasses, Oven, Toaster, Microwave, Kitchen, Kitchenware, Stovetop, Coffee machine, Dining table, Electric kettle, Washing machine Living Area Dining area, Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View View Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Fold-up bed, Socket near the bed, Adapter, Sofa bed Physical distancing Single-room AC for guest accommodation
Studio Room with Twin Beds Room Type: Studio Room Size: 36 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Interconnecting room(s) available, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Cleaning products, High chair, Wine glasses, Toaster, Microwave, Kitchenware, Coffee machine, Electric kettle, Kitchenette Living Area Sitting area Outdoors Patio, Outdoor furniture, Outdoor dining area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View View Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Socket near the bed, Adapter Physical distancing Single-room AC for guest accommodation
One-Bedroom Superior King Suite with Balcony and City View Room Type: Apartment Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Interconnecting room(s) available, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Kitchen Dishwasher, Refrigerator, Cleaning products, High chair, Dryer, Wine glasses, Oven, Toaster, Microwave, Kitchen, Kitchenware, Stovetop, Coffee machine, Dining table, Electric kettle, Kitchenette, Washing machine Outdoors Patio, Outdoor furniture, Outdoor dining area, Balcony Living Area Dining area, Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View Landmark view, View, City view Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Fold-up bed, Socket near the bed, Adapter, Sofa bed Physical distancing Single-room AC for guest accommodation
One-Bedroom Deluxe Apartment with City & River Views Room Type: Apartment Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Shower, Shampoo, Free toiletries General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Interconnecting room(s) available, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Kitchen Dishwasher, Refrigerator, Cleaning products, High chair, Dryer, Wine glasses, Oven, Toaster, Microwave, Kitchen, Kitchenware, Stovetop, Coffee machine, Dining table, Electric kettle, Kitchenette, Washing machine Outdoors Patio, Outdoor furniture, Outdoor dining area, Balcony Living Area Dining area, Desk, Sofa, Sitting area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View Landmark view, View, City view, River view Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Fold-up bed, Socket near the bed, Adapter, Sofa bed Physical distancing Single-room AC for guest accommodation
Two-Bedroom Premium Apartment with Balcony - Floors 16 -21 Room Type: Apartment Room Size: 90 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Guest bathroom, Shower cap, Shower, Shampoo, Free toiletries, Bathtub General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Kitchen Dishwasher, Refrigerator, Cleaning products, High chair, Dryer, Wine glasses, Oven, Toaster, Microwave, Kitchen, Kitchenware, Stovetop, Coffee machine, Dining table, Electric kettle, Kitchenette, Washing machine Outdoors Patio, Outdoor furniture, Outdoor dining area, Balcony Living Area Dining area, Desk, Sitting area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View View Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Fold-up bed, Socket near the bed, Adapter Physical distancing Single-room AC for guest accommodation
Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26 Room Type: Apartment Room Size: 162 m² 1 Queen bed(s) Bed 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Additional bathroom, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Guest bathroom, Shower cap, Shower, Shampoo, Free toiletries, Bathtub General Ironing facilities, Key access, Soundproof, Heating, Air conditioning, Trash cans, Safe, Carpeted, Key card access, Iron, Smoke Alarm Media & Technology Telephone, Satellite channels, Flat-screen TV, Pay-per-view channels, TV, Radio Services Wake-up service, Wake-up service/Alarm clock Kitchen Dishwasher, Refrigerator, Cleaning products, High chair, Dryer, Wine glasses, Oven, Toaster, Microwave, Kitchen, Kitchenware, Stovetop, Coffee machine, Dining table, Electric kettle, Kitchenette, Washing machine Outdoors Patio, Outdoor furniture, Outdoor dining area, Balcony Living Area Dining area, Desk, Sitting area Bedroom Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet View View Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Non-feather pillow, Feather pillow, Fold-up bed, Socket near the bed, Adapter Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Southbank hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Southbank hotel?

Check-in time for Southbank hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Southbank hotel have a swimming pool?

Yes, this Southbank hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southbank hotel?

Best-rates for the Southbank hotel starts from $192 per night with includes Private Pool, Security/Safety, Restaurant, Laundry, Parking, Pool, Fireplace/Heating, Guest Services, Hot Tub, Air Conditioner, Transportation/Shuttle, Sports/Activities, Bar, Entertainment, Child Friendly, Balcony/Terrace, Accessibility, Business Services, Wellness Facilities, Internet with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southbank hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southbank hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southbank hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southbank hotel?

Based on the information reported by the owner or manager, the Southbank hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southbank hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Southbank hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $192

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From US $200

10.0 (166 Reviews)

Apartment

Luxury Apt in Southbank

Air Conditioner
Parking
TV

Elegant Quay West Suites Melbourne: Top-Rated with Pool & Spa | Hotel in Melbourne, Australia

Available rates:

Hotel with Private Pool, Security and Restaurant

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Outdoors

Bedroom

View

Accessibility

Room Amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen