Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views | Hotel in Hanoi, Vietnam

| 8.4 (418 Reviews) | 12 Bathrooms 40 Guests

Truc Bach Hotel | Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views

Hotel with Private Pool, Ocean View and Wellness Facilities

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city center, guests can visit the vibrant Old Quarter, located just 1.9 mi from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property. Pan Pacific Hanoi is 1.7 mi from Thang Long Water Puppet Theater. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets. The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked mini-bar. Private bathrooms are fitted with a bathtub or shower and provide French bathroom amenities. Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which features a panoramic view of the city, or the Song Hong Bar. Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business center.

Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views is located in Hanoi.

This 236 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, View, and several others. This is a 5 star rated property and has over 418 reviews with the average score of 8.4 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 236 Bedrooms Hotel if you want to learn more about this Casai place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

1 Thanh Nien Road, Hanoi, 10000, Vietnam

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Snack bar

Kids' meals

Breakfast in the room

Fruit

Wine/Champagne

Restaurant

Kid-friendly buffet

Coffee house on site

Parking

Accessible parking

Parking on site

Parking

Free parking

Private Parking

Parking garage

Accessibility

Toilet with grab rails

Wheelchair accessible

Activities

Yoga classes

Indoor pool

Couples' massage

Hair treatments

Pedicure

Hair coloring

Spa/Wellness packages

Fitness

Spa facilities

Fitness classes

Massage

Happy hour

Neck massage

Personal trainer

Back massage

Indoor pool (year-round)

Locker rooms

Haircut

Manicure

Facial treatments

Hot tub/Jacuzzi

Hairstyling

Spa lounge/Relaxation area

Foot massage

Beauty services

Full-body massage

Body treatments

Sauna

Foot bath

Body scrub

Fitness center

Steam room

Waxing services

General

Facilities for disabled guests

Safe

Air conditioning

Elevator

Soundproof rooms

Family rooms

Non-smoking rooms

Heating

Smoke-free property

Designated smoking area

Wifi in all areas

Guest Services

Business center

ATM on site

Grocery deliveries

24-hour front desk

Express check-in/out

Laundry

Fax/Photocopying

Private check-in/out

Ironing service

Suit press

Room service

Shared lounge/TV area

Baggage storage

Tour desk

Currency exchange

Packed lunches

Concierge

Meeting/Banquet facilities

Dry cleaning

Daily housekeeping

Babysitting/Child services

Hair/Beauty salon

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Terrace

Sun deck

BBQ facilities

Security/Safety

24-hour security

Security alarm

Key card access

Smoke alarms

CCTV outside property

Fire extinguishers

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Breakfast to-go containers

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Process in place to check health of guests

Access to healthcare professionals

Face masks for guests available

Thermometers for guests provided by property

First aid kits available

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Cashless payment available

Contactless check-in/out

Spa

Rooftop pool

Heated pool

Swimming pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. for reservations made by a third party, you will need to complete an authorization form and present a copy of the person's id and credit card, extra beds are subject to availability upon check-in, please note that sofitel plaza hanoi has been rebranded to pan pacific hanoi since 1 october 2016.

Reviews

Value for money:

8.19

Location:

8.62

Staff:

9.08

Facilities:

8.5

Comfort:

8.91

Cleanliness:

8.83

Philip

Nov 19, 2025 08:00:00 AM

Review Score: 8

Vietnam

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The staff were extremely helpful and able to deal with everything quickly and efficiently. This included questions about the room, luggage storage, return visits, our account, and the provision of a packed breakfast for an early departure. Very comfortable bed and genuine lake view (if requested at booking). All facilities you would expect from a more expensive corporate hotel.

Negative: The room light controls were extremely difficult to understand. The hotel is a bit soul less, especially the corridors leading to the rooms. It is functional rather than joyful in it's decor. In general a little bit tired.

Summary: Functionally very good, but soulless.

See All Reviews

Room Arrangement

Room Info	Facilities
Pacific Club Room Room Type: Twin/Double Room Size: 35 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Soundproof, Heating, Carpeted Media & Technology TV, Satellite channels, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Living Area Desk View City view, River view, View, Landmark view Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Dryer, Electric kettle Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge
Deluxe Double Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Soundproof, Heating, Carpeted Media & Technology TV, Satellite channels, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View City view, Quiet street view, Landmark view, View, River view Bedroom Wardrobe or closet, Alarm clock Kitchen Dryer, Electric kettle Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Premier Lake View Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Soundproof, Heating, Carpeted Media & Technology TV, Satellite channels, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View City view, Landmark view, Lake view, View, River view Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Dryer, Electric kettle Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Studio Suite Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Soundproof, Heating, Carpeted Media & Technology TV, Satellite channels, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Desk, Sofa View City view, View, Lake view, Landmark view Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Dryer, Electric kettle Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge
One-Bedroom Premier Serviced Suite Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Ironing facilities, Iron, Soundproof, Heating, Hardwood or parquet floors Media & Technology TV, Satellite channels, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave, Dining table, Washing machine, Kitchen, Oven, Cleaning products, Kitchenette, Dryer, Kitchenware, Electric kettle Living Area Sitting area, Dining area, Desk, Sofa View View, Lake view, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
One-Bedroom Executive Serviced Suite Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Soundproof, Heating, Hardwood or parquet floors Media & Technology TV, DVD player, Satellite channels, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave, Dining table, Washing machine, Kitchen, Oven, Cleaning products, Kitchenette, Dryer, Kitchenware, Electric kettle Living Area Sitting area, Dining area, Desk, Sofa View View, Lake view, City view Bedroom Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Two-Bedroom Premier Serviced Suite Room Type: Apartment Room Size: 90 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Ironing facilities, Iron, Soundproof, Heating, Hardwood or parquet floors Media & Technology TV, Satellite channels, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave, Dining table, Washing machine, Kitchen, Oven, Cleaning products, Kitchenette, Dryer, Kitchenware, Electric kettle Living Area Sitting area, Dining area, Desk, Sofa View View, Lake view, City view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Two-Bedroom Executive Serviced Suite Room Type: Apartment Room Size: 90 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Ironing facilities, Iron, Soundproof, Heating, Hardwood or parquet floors Media & Technology TV, DVD player, Satellite channels, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Microwave, Dining table, Washing machine, Kitchen, Oven, Cleaning products, Kitchenette, Dryer, Kitchenware, Electric kettle Living Area Sitting area, Dining area, Desk, Sofa View View, Lake view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Deluxe King Room with Lake View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Heating, Carpeted Media & Technology TV, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, Lake view Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Dryer, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Pacific Club King Room with Lake View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Heating, Carpeted Media & Technology TV, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, Lake view Bedroom Wardrobe or closet, Alarm clock Kitchen Dryer, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge
Studio Suite with Balcony Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Body soap, Shower cap, Bathtub, Bathrobe, Toilet, Toothbrush, Toilet paper, Bathtub or shower, Private bathroom, Slippers General Air conditioning, Safe, Trash cans, Key card access, Smoke Alarm, Heating, Carpeted Media & Technology TV, Streaming service (like Netflix), Telephone, Flat-screen TV, Cable channels Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area, Desk, Sofa View View, Lake view Bedroom Wardrobe or closet, Alarm clock Kitchen Dryer, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge
One-Bedroom Apartment with City View Room Type: Apartment Room Size: 65 m² 1 King bed(s) Bed	Bathroom Private bathroom

FAQ's

Is this Truc Bach hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Truc Bach hotel?

Check-in time for Truc Bach hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Truc Bach hotel have a swimming pool?

Yes, this Truc Bach hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Truc Bach hotel?

Best-rates for the Truc Bach hotel starts from $167 per night with includes Fireplace/Heating, Toiletries, Hot Tub, Laundry, Parking, Designated Smoking Area, Wheelchair Accessible, Private Pool, Ocean View, Wellness Facilities, Spa, Restaurant, Air Conditioner, TV, Accessibility, Barbecue/Outdoor Cooking, Child Friendly, Internet, Pool, Balcony/Terrace, Bar, Guest Services, Entertainment, Breakfast, View, Oceanfront, Security/Safety, Business Services with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Truc Bach hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Truc Bach hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Truc Bach hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Truc Bach hotel?

Based on the information reported by the owner or manager, the Truc Bach hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Truc Bach hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Truc Bach hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $167

Price Details

You will be redirected to

Hot Deal - It has been viewed 134 times today

Not the right fit? Check out our other properties in Truc Bach

Other Truc Bach, Hanoi Hotels and Places to Stay Nearby

Sort by

Most Popular

Most Popular
Highest Price
Lowest Price
Highest Rating
Lowest Rating

From US $86

9.0 (2 Reviews)

House

Thang Long Apartment

Air Conditioner
TV
Security/Safety

Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views | Hotel in Hanoi, Vietnam

Available rates:

Hotel with Private Pool, Ocean View and Wellness Facilities

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom