Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views | Hotel in Hanoi, Vietnam

| 8.1 (388 Reviews) |  12 Bathrooms  40 Guests
Truc Bach Hotel | Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views

Hotel with Parking, TV and Fireplace

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city center, guests can visit the vibrant Old Quarter, located just 1.9 mi from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property. Pan Pacific Hanoi is 1.7 mi from Thang Long Water Puppet Theater. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets. The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked mini-bar. Private bathrooms are fitted with a bathtub or shower and provide French bathroom amenities. Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which features a panoramic view of the city, or the Song Hong Bar. Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business center.

Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views is located in Hanoi.

This 236 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Pool, Balcony/Terrace, and several others. This is a 5 star rated property and has over 388 reviews with the average score of 8.1 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 236 Bedrooms Hotel if you want to learn more about this Casai place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Elegant Pan Pacific Hanoi: 5-Star Stay with Ocean Views”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1 Thanh Nien Road, Hanoi, 10000, Vietnam

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Breakfast in the room
  • Special diet meals (on request)
  • Snack bar
  • Kids' meals
  • Coffee house on site
  • Bar
  • Fruit
  • Restaurant
  • Wine/Champagne
Parking
  • Parking garage
  • Free parking
  • Parking on site
  • Accessible parking
  • Parking
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Pedicure
  • Happy hour
  • Neck massage
  • Hair treatments
  • Hairstyling
  • Haircut
  • Full-body massage
  • Indoor pool (year-round)
  • Massage
  • Fitness center
  • Hot tub/Jacuzzi
  • Spa lounge/Relaxation area
  • Manicure
  • Waxing services
  • Foot massage
  • Fitness classes
  • Locker rooms
  • Foot bath
  • Facial treatments
  • Fitness
  • Couples' massage
  • Spa
  • Indoor pool
  • Beauty services
  • Body treatments
  • Personal trainer
  • Steam room
  • Back massage
  • Spa/Wellness packages
  • Yoga classes
  • Hair coloring
  • Spa facilities
  • Sauna
  • Body scrub
General
  • Elevator
  • Safe
  • Facilities for disabled guests
  • Smoke-free property
  • Wifi in all areas
  • Heating
  • Non-smoking rooms
  • Soundproof rooms
  • Designated smoking area
  • Family rooms
  • Air conditioning
Guest Services
  • Tour desk
  • Room service
  • Private check-in/out
  • Laundry
  • Baggage storage
  • Currency exchange
  • Grocery deliveries
  • ATM on site
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Concierge
  • Express check-in/out
  • Dry cleaning
  • Business center
  • Ironing service
  • Daily housekeeping
  • Fax/Photocopying
  • 24-hour front desk
  • Babysitting/Child services
  • Packed lunches
  • Hair/Beauty salon
  • Suit press
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • BBQ facilities
  • Terrace
Security/Safety
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Heated pool
  • Rooftop pool
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. for reservations made by a third party, you will need to complete an authorization form and present a copy of the person's id and credit card, extra beds are subject to availability upon check-in, please note that sofitel plaza hanoi has been rebranded to pan pacific hanoi since 1 october 2016.

Reviews

Value for money:
8.19
Location:
8.62
Staff:
9.08
Facilities:
8.5
Comfort:
8.91
Cleanliness:
8.83
Timothy
Jan 24, 2026 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Modern facility with great amenities and restaurants.
Negative: Traffic!
Summary: Nice place to stay but wouldn’t want to live here.
See All Reviews

Room Arrangement

Room Info Facilities
Pacific Club Room
Room Type: Twin/Double
Room Size: 35 m2
1 King bed(s) Bed
Pacific Club Room

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Soundproof, Safe, Smoke Alarm, Trash cans, Carpeted, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Satellite channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Landmark view, River view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool

Exclusive services

Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge
Deluxe Double Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Soundproof, Safe, Smoke Alarm, Trash cans, Carpeted, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Satellite channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Landmark view, View, City view, River view, Quiet street view

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool
Premier Lake View Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Soundproof, Safe, Smoke Alarm, Trash cans, Carpeted, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Satellite channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Lake view, Landmark view, View, City view, River view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool
Studio Suite
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Soundproof, Safe, Smoke Alarm, Trash cans, Carpeted, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Satellite channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Desk, Sitting area

View

City view, Lake view, Landmark view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool

Exclusive services

Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge
One-Bedroom Premier Serviced Suite
Room Type: Apartment
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Soundproof, Iron, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Satellite channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Electric kettle, Kitchen, Washing machine, Refrigerator, Kitchenette, Dryer, Cleaning products, Kitchenware, Oven, Dining table

Living Area

Sofa, Desk, Dining area, Sitting area

View

Quiet street view, Lake view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool
One-Bedroom Executive Serviced Suite
Room Type: Apartment
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Soundproof, Safe, Smoke Alarm, Trash cans, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, DVD player, Satellite channels, Telephone, Flat-screen TV, TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Electric kettle, Kitchen, Washing machine, Refrigerator, Kitchenette, Dryer, Cleaning products, Kitchenware, Oven, Dining table

Living Area

Sofa, Desk, Dining area, Sitting area

View

City view, Lake view, View

Bedroom

Alarm clock, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool
Two-Bedroom Premier Serviced Suite
Room Type: Apartment
Room Size: 90 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Soundproof, Iron, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Satellite channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Electric kettle, Kitchen, Washing machine, Refrigerator, Kitchenette, Dryer, Cleaning products, Kitchenware, Oven, Dining table

Living Area

Sofa, Desk, Dining area, Sitting area

View

City view, Lake view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool
Two-Bedroom Executive Serviced Suite
Room Type: Apartment
Room Size: 90 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Soundproof, Iron, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, DVD player, Satellite channels, Telephone, Flat-screen TV, TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Electric kettle, Kitchen, Washing machine, Refrigerator, Kitchenette, Dryer, Cleaning products, Kitchenware, Oven, Dining table

Living Area

Sofa, Desk, Dining area, Sitting area

View

Lake view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool
Deluxe King Room with Lake View
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Deluxe King Room with Lake View

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Safe, Smoke Alarm, Trash cans, Carpeted, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Lake view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool
Pacific Club King Room with Lake View
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Pacific Club King Room with Lake View

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Safe, Smoke Alarm, Trash cans, Carpeted, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Lake view, View

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool

Exclusive services

Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge
Studio Suite with Balcony
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Studio Suite with Balcony

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush

General

Safe, Smoke Alarm, Trash cans, Carpeted, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix)

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

Lake view, View

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Pool and Spa

Heated pool

Exclusive services

Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge
One-Bedroom Apartment with City View
Room Type: Apartment
Room Size: 65 m2
1 King bed(s) Bed

Bathroom

Private bathroom

FAQ's

Is this Truc Bach hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Truc Bach hotel?

Check-in time for Truc Bach hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Truc Bach hotel have a swimming pool?

Yes, this Truc Bach hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Truc Bach hotel?

Best-rates for the Truc Bach hotel starts from $167 per night with includes Security/Safety, Air Conditioner, Designated Smoking Area, View, Private Pool, Ocean View, Oceanfront, Restaurant, Parking, TV, Fireplace/Heating, Bar, Toiletries, Breakfast, Barbecue/Outdoor Cooking, Laundry, Wheelchair Accessible, Accessibility, Wellness Facilities, Guest Services, Hot Tub, Internet, Pool, Balcony/Terrace, Business Services, Spa, Entertainment, Child Friendly with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Truc Bach hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Truc Bach hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Truc Bach hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Truc Bach hotel?

Based on the information reported by the owner or manager, the Truc Bach hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Truc Bach hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Truc Bach hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $167
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