Discover Novotel Okinawa Naha: Family-Friendly Getaway | Hotel in Naha, Japan

| 9.0 (1054 Reviews) |  1 Bathroom
Matsugawa Hotel | Discover Novotel Okinawa Naha: Family-Friendly Getaway

Hotel with Balcony, Accessibility and Bar

Luxury hotel with 3 restaurants and a 24-hour fitness center
This hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a complimentary children's club, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Novotel Okinawa Naha offers 328 air-conditioned accommodations with espresso makers and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. This Naha hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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40 Matsukawa, Naha, 902-0062, Japan

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Towels
  • Deep soaking bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Pillow-top mattress
  • Desk
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Slippers
  • LED light bulbs
  • Safe
  • Eco-friendly cleaning products provided
  • In-room massage
Breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2800-2800 for adults and JPY 600-1200 for children
  • Room service available
  • 1 bar
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Electric kettle
Parking
  • Wheelchair-accessible parking available
  • Self parking on site (JPY 1500 per night)
  • Limited onsite parking
  • Electric car charging station on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Activities
  • Theme parks
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour fitness center
  • Bicycle rentals
Entertainment
  • Digital channels
  • 50-inch LCD TV
General
  • Conference space (4413 square feet)
  • Meeting rooms - 3
  • Grocery/convenience store
  • Elevator
  • Front-desk safe
  • ATM/banking services
  • Banquet hall
  • Japanese
  • Chinese (Mandarin)
  • English
  • At least 80% lighting from LEDs
  • No plastic water bottles
  • No plastic drinking straws
  • Reusable tableware only
  • At least 80% of food locally-sourced
  • No plastic coffee stirrers
  • At least 80% organic food
  • Designated smoking areas
  • Local artist showcase
  • No plastic soda bottles
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Biodegradable drinking straws
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
Guest Services
  • Grocery/convenience store
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Free children's club
  • Luggage storage
  • Concierge services
  • 24-hour front desk
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Laundry facilities
  • Porter/bellhop
  • Dry cleaning service
  • Daily housekeeping
  • Multilingual staff
  • Change of towels (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • BBQ grill(s)

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 2800 to 2800 for adults, and jpy 600 to 1200 for children self parking fee: jpy 1500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Kendall
Nov 4, 2025 08:37:26 PM
Review Score:   4
Summary: For check in we were sent to the top floor, 15th floor lounge. Unfortunately all the snacks/apps were picked over and very little selection. Room was in good condition but had a weird smell. We also had very noisy people above us, we made a couple calls to the front desk. They did address the situation and moved us to another room at 11pm. The breakfast selection was not very good.
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Room Arrangement

Room Info Facilities
[Club Lounge Access Included] Deluxe Twin Room, 2 Twin Beds (Deluxe)
Room Size: 366 square feet m2
2 Twin Beds
[Club Lounge Access Included] Deluxe Twin Room, 2 Twin Beds (Deluxe)

General

Number of living rooms 0, Bathrobes, Minibar, Number of bedrooms - 0, Square feet - 366, Square meters - 34, Bed count minimum 2, City view, Ping - 10.29, Bed count maximum 2
Standard Double Room, 1 Double Bed
Room Size: 183 square feet m2
1 Double Bed
Standard Double Room, 1 Double Bed

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 183, Ping - 5.14, Square meters - 17, Bed count minimum 1, Bed count maximum 1
Standard Twin Room, 2 Twin Beds
Room Size: 258 square feet m2
2 Twin Beds
Standard Twin Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 2, Bed count maximum 2
Deluxe Twin Room, 2 Twin Beds
Room Size: 366 square feet m2
2 Twin Beds
Deluxe Twin Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 366, Square meters - 34, Bed count minimum 2, Ping - 10.29, Bed count maximum 2
[Club Lounge Access Included] Executive Twin Room, 2 Twin Beds
Room Size: 258 square feet m2
2 Twin Beds
[Club Lounge Access Included] Executive Twin Room, 2 Twin Beds

General

Number of living rooms 0, Bathrobes, Square feet - 258, Minibar, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 2 Twin Beds, Terrace
Room Size: m2
2 Twin Beds

General

Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Matsugawa hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Matsugawa hotel have a swimming pool?

Yes, this Matsugawa hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsugawa hotel?

Best-rates for the Matsugawa hotel starts from $81 per night with includes Parking, Pool, Business Services, Wellness Facilities, Restaurant, Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Laundry, Designated Smoking Area, TV, Guest Services, Breakfast, Balcony/Terrace, Accessibility, Bar, Internet, Kitchen with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsugawa hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsugawa hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsugawa hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsugawa hotel?

Based on the information reported by the owner or manager, the Matsugawa hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsugawa hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Matsugawa hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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