Discover My Story Hotel Tejo: Family-Friendly Retreat | Hotel in Lisbon, Portugal

| 9.0 (6500 Reviews) |  4 Bathrooms  11 Guests
Baixa Hotel | Discover My Story Hotel Tejo: Family-Friendly Retreat

Hotel with Restaurant, Internet and Air Conditioner

Set in the heart of the Baixa, My Story Hotel Tejo is a creative renovation of an historic building. It is in a prime location within Lisbon's historic downtown, at just 984 feet from Rossio and a 9-minute walk from Commerce Square, which overlooks the Tagus River. Rooms at My Story Hotel Tejo are decorated in light yellows, gray and greens, with vintage armchairs and wooden headboards. Cable TV, mini-bar and a private bathroom are featured in each guest room. A breakfast buffet is provided daily at the property's restaurant. Guests are welcome to discover the wide range of popular restaurants in the surrounding area, many within a short walk from the property. The My Story Hotel Tejo has a 24-hour front desk, offering luggage storage. For guests arriving by car, there is public parking available nearby, at an extra charge. The nearest metro station is Rossio, just 984 feet away. Chiado and São Jorge’s Castle are 15 minutes’ walk away. Bairro Alto is within a 10-minute walk and features a multitude of popular bars, restaurants and shops. Lisbon's Humberto Delgado International Airport is at 3.9 mi and is reachable via metro.

Discover My Story Hotel Tejo: Family-Friendly Retreat is located in Lisbon.

This 138 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Laundry, Accessibility, and several others. This is a 3 star rated property and has over 6500 reviews with the average score of 9 . Coming to Lisbon and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 138 Bedrooms Hotel if you want to learn more about this Casai place in Lisbon. These details are authentic, as they are provided by our partner, booking.com.

This Discover My Story Hotel Tejo: Family-Friendly Retreat in Lisbon is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Discover My Story Hotel Tejo: Family-Friendly Retreat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Rua Condes de Monsanto Nº2, Lisbon, 1100-159, Portugal

Amenities

Air Conditioner
Accessibility
Transportation/Shuttle
Security/Safety
Fireplace/Heating
Restaurant
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
General
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
Guest Services
  • Airport shuttle
  • Ironing service
  • Shuttle service (additional charge)
  • Concierge
  • Fax/Photocopying
  • Shuttle service
  • Laundry
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Car rental
  • Baggage storage
  • Tour desk
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Guests can check in before 14:00, according to availability, please note that invoice details cannot be changed after check-out, please note that when booking 5 rooms or more, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.
License number: 1406

Reviews

Value for money:
8.67
Location:
9.73
Staff:
8.96
Facilities:
8.77
Comfort:
9.18
Cleanliness:
9.17
Tiffany
Aug 28, 2025 07:00:00 AM
Review Score:   9
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Have had a fabulous stay. Excellent facilities and staff have been welcoming and accommodating. Really appreciated the gesture for my partners birthday, too. Would definitely recommend this place to others looking to travel to Lisboa.
Negative: Nothing! Everything was great!
Summary: Loved staying here!
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

View

Inner courtyard view, Quiet street view
Twin Room
Room Type: Twin
Room Size: 16 m2
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

View

Inner courtyard view, Quiet street view
Suite Room
Room Type: Suite
Room Size: 23 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Living Area

Sitting area, Sofa, Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs

View

Landmark view, Inner courtyard view, Quiet street view

Room Amenities

Sofa bed

Accessibility

Accessible by elevator
Family Room
Room Type: Family
Room Size: 28 m2
2 Full bed(s) Bed
2 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Shower cap, Toilet, Towels

General

Trash cans, Key card access, Key access, Interconnecting room(s) available, Air conditioning, Hardwood or parquet floors, Heating, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

View

Inner courtyard view, Quiet street view

FAQ's

Is this Baixa hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Baixa hotel?

Check-in time for Baixa hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Baixa hotel have a swimming pool?

No, this Baixa hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Baixa hotel?

Best-rates for the Baixa hotel starts from $167 per night with includes Air Conditioner, Transportation/Shuttle, Security/Safety, Guest Services, Laundry, Accessibility, Fireplace/Heating, Restaurant, Child Friendly, Internet with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Baixa hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Baixa hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Baixa hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Baixa hotel?

Based on the information reported by the owner or manager, the Baixa hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Baixa hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Baixa hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

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US $167
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