Relax at Mount Amara Hotel & Spa: Family-Friendly Retreat | Hotel in Jalpaiguri, India

| 6.0 (1 Review) |  1 Bathroom
Siliguri Hotel | Relax at Mount Amara Hotel & Spa: Family-Friendly Retreat

Hotel with Air Conditioner, Parking and Designated Smoking Area

Hotel in Jalpaiguri with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a garden.
Mount Amara Hotel & Spa offers 81 air-conditioned accommodations with ceiling fans. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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Bylane behind Planet Mall 2nd Mile, Jalpaiguri, 734001, India

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Balcony/Terrace
Business Services
Bedding/Linens
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately inr 300 to 500 for adults, and inr 250 to 300 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Des J
Nov 3, 2024 06:39:03 PM
Review Score:   6
Summary: I enjoyed staying at the Mount Amara, but there were a few difficulties – the hotel is very quiet because it is about 300 m away from the main road, and overlooks an open field. It was good being away from the hustle and Brussel. The main problem was that I had booked a room which had two double beds, because I was travelling with a young friend. When I got there there was only one bed in the room. I race this with the front desk, but as my friend was not arriving until the next day, I explained that there was no rush - they had offered a mattress on the floor. I was reasonably upset about this because the advertising and booking definitely stated to double beds. My friend arrived the next day, and we raise the matter with the Manager and the front desk on three occasions, but nothing happened. The manager had even said that a sofa bed would be installed, but when we returned that evening there was neither a sofa bed nor a mattress. I discussed this with the staff and they said that they could provide a mattress for Rs.600, which really upset me , because I had already paid for two double beds. On the third day of the booking I spoke to the manager in a fourth right way and explained my dissatisfaction. He did apologise, and later in the day a sofa bed was installed. I then pushed him for compensation in the form of included breakfast even though I had not ticked that box. I would describe this as a difficult negotiation
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FAQ's

Is this Siliguri hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Siliguri hotel have a swimming pool?

No, this Siliguri hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Siliguri hotel?

Best-rates for the Siliguri hotel starts from $21 per night with includes Balcony/Terrace, Restaurant, Guest Services, Business Services, Bedding/Linens, Breakfast, Child Friendly, Internet, Laundry, Air Conditioner, Parking, Designated Smoking Area, TV with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Siliguri hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Siliguri hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Siliguri hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Siliguri hotel?

Based on the information reported by the owner or manager, the Siliguri hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Siliguri hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Siliguri hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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