Experience Maya Tulum: Oceanfront Bliss & Spa Retreat | Hotel in Tulum, Mexico

| 7.6 (933 Reviews) |  13 Bathrooms  36 Guests
Zona Hotelera Hotel | Experience Maya Tulum: Oceanfront Bliss & Spa Retreat

Hotel with Parking, Pool and Private Pool

Located in Tulum, a 2-minute walk from South Tulum Beach, Maya Tulum By G Hotels provides accommodations with an outdoor swimming pool, free private parking, a garden and a private beach area. With a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and organizing tours for guests. Each room comes with a safety deposit box and some feature sea views. Guest rooms will provide guests with a closet and a coffee machine. Tulum Archeological Site is 5 miles from the hotel, while Parque Nacional Tulum is 1.1 miles from the property. Tulum International Airport is 26 miles away, and the property offers a paid airport shuttle service.

Experience Maya Tulum: Oceanfront Bliss & Spa Retreat is located in Tulum.

This 49 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, View, and several others. This is a 4 star rated property and has over 933 reviews with the average score of 7.6 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 49 Bedrooms Hotel if you want to learn more about this Casai place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Experience Maya Tulum: Oceanfront Bliss & Spa Retreat in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience Maya Tulum: Oceanfront Bliss & Spa Retreat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Tulum-Boca Payla KM 7 Lote 10, Zona Hotelera, , Tulum, 77780, Mexico

Amenities

Parking
Pool
View
Private Pool
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
  • Bar
Parking
  • Private Parking
  • Free parking
  • Parking
  • Parking on site
Activities
  • Back massage
  • Beachfront
  • Head massage
  • Neck massage
  • Full-body massage
  • Spa
  • Foot massage
  • Indoor pool
  • Hand massage
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Private beach area
  • Massage
  • Yoga classes
  • Beach
  • Indoor pool (year-round)
  • Couples' massage
  • Spa facilities
General
  • Non-smoking rooms
  • Wifi in all areas
  • Family rooms
  • Safe
  • Convenience store on site
  • Smoke-free property
Guest Services
  • Shuttle service
  • Tour desk
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Private check-in/out
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Baggage storage
  • Daily housekeeping
  • Airport shuttle
  • Concierge
  • Room service
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Pool bar
  • Pool with view
  • Beach umbrellas
  • Infinity pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are allowed upon request and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
7.57
Location:
8.61
Staff:
8.43
Facilities:
8.15
Comfort:
8.41
Cleanliness:
8.37
Nino
Jul 31, 2025 07:00:00 AM
Review Score:   7
Slovenia
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The hotel is visually appealing. The staff is friendly and helpful.
Negative: The beach was completely unusable due to a large amount of sargassum, and there seemed to be no effort to address the issue. This made the area near the beachfront restaurant unpleasant (strong smell, unattractive view). The included breakfast was far too basic (just some fruit and bread); more substantial options were available only at an extra — and overpriced — cost. Upon sitting down for breakfast, guests were immediately offered expensive massages and wellness services, which created the impression that profit is valued more than guest satisfaction. Given the high price, the services and overall experience fell far below expectations.
Summary: While the staff were friendly and the hotel itself looked nice, the overall experience did not justify the high price. T
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Garden View
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Double Room with Garden View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

View

View, Garden view

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Queen Room with Garden View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

View

View, Garden view

Outdoors

Private pool

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Plunge Pool, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room with Garden View
Room Type: Twin
Room Size: 19 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

View

View, Garden view

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Double Room with Sea View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room with Sea View
Room Type: Twin
Room Size: 20 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

View

Sea view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
King Room with Sea View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

View

Sea view, View

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room with Sea View
Room Type: Twin
Room Size: 20 m2
2 Full bed(s) Bed
Superior Twin Room with Sea View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

View

Sea view, View

Outdoors

Private pool

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Plunge Pool, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Sea View
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe Double Room with Sea View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

View

Sea view, View

Outdoors

Private pool

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Plunge Pool, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Suite with Garden View
Room Type: Suite
Room Size: 40 m2
1 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

View

View, Garden view

Outdoors

Private pool

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Plunge Pool, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Suite
Room Type: Suite
Room Size: 70 m2
2 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

Living Area

Sitting area, Dining area

View

View, Garden view

Outdoors

Private pool

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit located on ground floor

Pool and Spa

Plunge Pool, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Standard Double Suite
Room Type: Suite
Room Size: 45 m2
1 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

View

Sea view, View

Outdoors

Private pool

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Entire unit located on ground floor

Pool and Spa

Plunge Pool, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Presidential Suite
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Shower, Private bathroom, Towels, Shampoo, Free toiletries, Hairdryer, Conditioner, Toilet paper, Body soap, Toilet, Spa tub

General

Key card access, Private entrance, Safe, Fan, Iron, Air conditioning

Media & Technology

Flat-screen TV, TV

Activities

Hot tub

Living Area

Sitting area, Dining area

View

Sea view, View

Outdoors

Private pool

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit located on ground floor

Pool and Spa

Plunge Pool, Pool towels, Pool with a view

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera hotel?

Check-in time for Zona Hotelera hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $169 per night with includes Restaurant, Guest Services, View, Transportation/Shuttle, Parking, Pool, Private Pool, Ocean View, Business Services, Breakfast, Internet, Private Beach, Balcony/Terrace, Oceanfront, Wellness Facilities, Spa, Bar, Child Friendly, Security/Safety with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $169
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