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Elegant Marriott Syracuse Downtown: Spa & Family-Friendly Stays | Hotel in Syracuse, NY

| 8.6 (1006 Reviews) |  1 Bathroom
Downtown Syracuse Hotel | Elegant Marriott Syracuse Downtown: Spa & Family-Friendly Stays

Hotel with Bedding, Restaurant and Breakfast

Luxury hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Change of towels is available on request.
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.


Recreational amenities at the hotel include a 24-hour fitness center.

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100 East Onondaga Street, Syracuse, 13202, United States

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Shower
  • Hair dryer
  • Free toiletries
Bedroom
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds
  • Iron/ironing board
  • Phone
  • Desk
  • Energy-saving switches
  • Safe
  • Connecting rooms available
  • Water-efficient showers only
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
Accessibility
  • Wheelchair-accessible van parking
  • Elevator
  • Low-height electrical outlets in bathroom
  • Lever door handles
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Braille signage
  • Grab bar near toilet
  • Wheelchair-accessible path of travel
Activities
  • 24-hour fitness center
Entertainment
  • Premium channels
  • Netflix
  • 50-inch Smart TV
  • Cable channels
General
  • Computer station
  • 24-hour business center
  • Meeting rooms - 21
  • Conference center (34517 square feet of space)
  • Ballroom
  • Elevator
  • Banquet hall
  • Reception hall
  • Vending machine
  • English
  • Spanish
  • Vegan dining options
  • No plastic drinking straws
  • Smoke-free property
  • No plastic coffee stirrers
  • Vegetarian dining options
  • Double-glazed windows
Guest Services
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Snack bar/deli
  • Luggage storage
  • 24-hour front desk
  • Wedding services
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Change of towels (on request)
Internet
  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 18 per person self parking fee: usd 19 per day valet parking fee: usd 27 per day pet fee: usd 75 per accommodation, per stay service animals are exempt from fees an in-room safe is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 30 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Carla
Jul 29, 2025 05:43:37 AM
Review Score:   6
Summary: Arrived just after 4pm, when check in was allowed, and the room was not ready. We waited about an hour and a half only to join a line of guests in the lobby checking in and being told the same. Once we reached the desk they confirmed we were in the queue for clean rooms and were in luck as ours had just been listed as ready. It was frustrating but I can’t imagine arriving as late as 5:30 or 6 and not being able to go to your room. I also felt for the people at the desk having to manage so many unhappy travelers - management needs to address this staffing issue ASAP.
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Room Arrangement

Room Info Facilities
Room, Multiple Beds
Room Size: 388 square feet m2
3 Queen Beds and Double Sofa Bed
Room, Multiple Beds

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Square meters - 36, Square feet - 388, Bed count maximum 3, Extra bed count 1, Ping - 10.90, Bed count minimum 3
Room, 1 King Bed with Sofa bed
Room Size: 388 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Sofa bed, Square meters - 36, Square feet - 388, Ping - 10.9, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Club Room, 1 King Bed with Sofa bed
Room Size: 388 square feet m2
2 King Bed and Double Sofa Bed
Club Room, 1 King Bed with Sofa bed

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Sofa bed, Square meters - 36, Square feet - 388, Ping - 10.9, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Room, Multiple Beds (Mobility Accessible, Roll-In Shower)
Room Size: 356 square feet m2
3 Queen Beds and Double Sofa Bed
Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

General

Number of bathrooms - 0, Bed count maximum 3, Square feet - 356, Extra bed count 1, Square meters - 33, Ping - 10, Bed count minimum 3
Club Room, 1 King Bed with Sofa bed (Hearing Accessible)
Room Size: 318 square feet m2
2 King Bed and Double Sofa Bed
Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

General

Ping - 9, Square meters - 30, Square feet - 318, Number of bathrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)
Room Size: 318 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

General

Ping - 9, Square meters - 30, Square feet - 318, Number of bathrooms - 0, Sofa bed, Bathtub or shower, Roll-in shower, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Room, 1 King Bed with Sofa bed (Hearing Accessible)
Room Size: 318 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed (Hearing Accessible)

General

Ping - 9, Square meters - 30, Square feet - 318, Number of bathrooms - 0, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 160 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Outdoor spaces not available, Square feet - 160, Number of bedrooms - 0, Ping - 4, Shower only, Square meters - 15, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, Multiple Beds (Hearing Accessible)
Room Size: 356 square feet m2
3 Queen Beds and Double Sofa Bed
Room, Multiple Beds (Hearing Accessible)

General

Number of bathrooms - 0, Bed count maximum 3, Square feet - 356, Extra bed count 1, Square meters - 33, Ping - 10, Bed count minimum 3
Standard Room, 1 King Bed (Hearing Accessible)
Room Size: 160 square feet m2
1 King Bed
Standard Room, 1 King Bed (Hearing Accessible)

General

Square feet - 160, Ping - 4, Number of bathrooms - 0, Square meters - 15, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Downtown Syracuse hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Syracuse hotel have a swimming pool?

No, this Downtown Syracuse hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Syracuse hotel?

Best-rates for the Downtown Syracuse hotel starts from $148 per night with includes Guest Services, Wheelchair Accessible, Bedding/Linens, Restaurant, Breakfast, Air Conditioner, Security/Safety, Bar, Toiletries, Parking, TV, Accessibility, Business Services, Wellness Facilities, Laundry, Entertainment, Child Friendly, Internet, Kitchen with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Syracuse hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Syracuse hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Syracuse hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Syracuse hotel?

Based on the information reported by the owner or manager, the Downtown Syracuse hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Syracuse hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Syracuse hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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