Lake Kivu Serena Hotel: Family-Friendly Stay with Pool & Spa | Hotel in Gisenyi, Rwanda
Hotel with Laundry, Spa and Internet
Beachfront hotel with full-service spa
Spend the day relaxing on the beach or pampering yourself at Lake Kivu Serena Hotel's full-service spa.
Lake Kivu Serena Hotel offers 30 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels.
Bathrooms include bathtubs or showers and hair dryers. This Gisenyi hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Facility Overview
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Towels
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Bathtub or shower
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Hair dryer
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Free cribs/infant beds
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Bed sheets
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Air conditioning
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Phone
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Safe
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24-hour room service
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1 restaurant
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1 poolside bar and 1 bar
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Free bottled water
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Airport shuttle on request
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24-hour roundtrip airport shuttle (surcharge)
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Free self parking on site
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This property does not have elevators
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Wheelchair accessible (may have limitations)
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Outdoor pool
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Fitness center
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Full-service spa
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Satellite channels
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Premium channels
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Flat-screen TV
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24-hour business center
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Meeting rooms
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Conference space
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Front-desk safe
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Gift shop/newsstand
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Banquet hall
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French
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English
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Designated smoking areas
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Free cribs/infant beds
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Laundry facilities
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Outdoor pool
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Babysitting (surcharge)
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Laundry facilities
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Luggage storage
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24-hour front desk
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Concierge services
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Porter/bellhop
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Terrace
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Garden
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Beachfront location
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior Room, Pool View
Room Size:
248 square feet m2
|
GeneralNumber of living rooms 0, Bathrobes, Square feet - 248, Pool view, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Daily housekeeping, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1 |
|
Family Room, 2 Queen Beds, Non Smoking, Pool View
Room Size:
269 square feet m2
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GeneralPing - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Coffee/tea maker, Square meters - 25, Wheelchair accessible, Number of bathrooms - 1, Bathrobes, Pool view, No rollaway/extra beds, Daily housekeeping, Bed count minimum 2, Bed count maximum 2 |
|
Junior Suite, 1 King Bed, Lake View
Room Size:
427.0 square feet m2
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GeneralMinibar, Number of bedrooms - 1, Square meters - 39.7, Coffee/tea maker, Ping - 12, Lake view, Number of living rooms 1, Number of bathrooms - 2, Square feet - 427.0, Bathrobes, No rollaway/extra beds, Daily housekeeping, Balcony, Bed count minimum 1, Bed count maximum 1 |
FAQ's
Is this Gisenyi hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Gisenyi hotel?
Check-in time for Gisenyi hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Gisenyi hotel have a swimming pool?
Yes, this Gisenyi hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Gisenyi hotel?
Best-rates for the Gisenyi hotel starts from $189 per night with includes Parking, Pool, TV, Bedding/Linens, Laundry, Spa, Internet, Restaurant, Air Conditioner, Balcony/Terrace, Business Services, Wellness Facilities, Designated Smoking Area, Bar, Guest Services, Child Friendly with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Gisenyi hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Gisenyi hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Gisenyi hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Gisenyi hotel?
Based on the information reported by the owner or manager, the Gisenyi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Gisenyi hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Gisenyi hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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