Experience Kimpton Aluna Resort Tulum: Oceanfront Elegance | Hotel in Tulum, Mexico

| 8.9 (166 Reviews) |   Pet Friendly  8 Bathrooms  24 Guests
Zama Hotel | Experience Kimpton Aluna Resort Tulum: Oceanfront Elegance

Hotel with Designated Smoking Area, Oceanfront and Sports

Located 1.9 mi from Tulum Archaeological Site, Kimpton - Aluna Tulum provides rooms with air conditioning in Tulum. The property has an outdoor swimming pool, beach clubs access in sister properties, bikes for rent, The property offers pool views, a terrace, gardens , Spa, and a 24-hour front desk. All rooms in the hotel are equipped with a flat-screen TV. Each room has a private bathroom. The units feature a wardrobe. There is an on-site bar and guests can also make use of the business area. Tulum Bus station is 1.1 mi from Kimpton - Aluna Tulum, while Parque Nacional Tulum is 1.2 mi from the property. Cozumel International Airport is 40 mi away.

Experience Kimpton Aluna Resort Tulum: Oceanfront Elegance is located in Tulum.

This 77 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Wellness Facilities, Restaurant, and several others. This is a 5 star rated property and has over 166 reviews with the average score of 8.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 77 Bedrooms Hotel if you want to learn more about this Casai place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Experience Kimpton Aluna Resort Tulum: Oceanfront Elegance in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Experience Kimpton Aluna Resort Tulum: Oceanfront Elegance”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Restaurant
  • Kid-friendly buffet
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Snack bar
  • Bar
Parking
  • Accessible parking
  • Parking
  • Free parking
  • Street parking
  • Parking on site
  • Private Parking
Accessibility
  • Raised toilet
  • Lowered sink
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Bike tours
  • Neck massage
  • Head massage
  • Yoga classes
  • Spa facilities
  • Facial treatments
  • Massage
  • Couples' massage
  • Snorkeling
  • Back massage
  • Fitness
  • Happy hour
  • Spa lounge/Relaxation area
  • Foot massage
  • Cycling
  • Temporary art galleries
  • Hand massage
  • Spa/Wellness packages
  • Fitness center
  • Body treatments
  • Beauty services
  • Body scrub
  • Full-body massage
  • Spa
  • Cooking class
General
  • Pet friendly
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Designated smoking area
  • Elevator
  • Air conditioning
  • Wifi in all areas
  • Family rooms
  • Facilities for disabled guests
Guest Services
  • Fax/Photocopying
  • Baggage storage
  • Daily housekeeping
  • Tour desk
  • Pet basket
  • 24-hour front desk
  • Pet bowls
  • Room service
  • Laundry
  • Concierge
  • Suit press
  • Business center
  • ATM on site
  • Meeting/Banquet facilities
  • Packed lunches
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Garden
Security/Safety
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Key access
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Pool with view
  • Rooftop pool
  • Shallow end
  • Beach umbrellas
  • Swimming pool
  • Pool bar

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and free.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.7
Location:
7.95
Staff:
8.64
Facilities:
8.63
Comfort:
9.04
Cleanliness:
8.88
Amrita
Jul 4, 2025 07:00:00 AM
Review Score:   10
India
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The room was very big n spacious! Clean n warm setting n decor ! Staff was so helpful and kind !
Negative: Only thing i would say would be that the breakfast could have a little more options
Summary: I loved the hotel and rooms n i will definitely recommend it to my friends
See All Reviews

Room Arrangement

Room Info Facilities
Essential King Room with Balcony
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed
Essential King Room with Balcony

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Toilet, Shampoo, Bathrobe, Private bathroom, Shower cap, Towels, Free toiletries, Walk-in shower

General

Laptop safe, Trash cans, Private entrance, Safe, Key card access, Tile/Marble floor, Smoke Alarm, Air conditioning, Fan

Media & Technology

iPod dock, Cable channels, Satellite channels, TV, Radio, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Living Area

Sitting area, Sofa

View

View, Garden view, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Premium Queen Room with Balcony - Non-Smoking
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed
Premium Queen Room with Balcony - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Toilet, Shampoo, Bathrobe, Private bathroom, Shower cap, Towels, Free toiletries, Walk-in shower

General

Laptop safe, Trash cans, Private entrance, Safe, Key card access, Tile/Marble floor, Smoke Alarm, Air conditioning, Fan

Media & Technology

iPod dock, Cable channels, Satellite channels, TV, Radio, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Garden view, Pool view

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Essential King Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Toilet, Shampoo, Bathrobe, Private bathroom, Shower cap, Towels, Free toiletries, Walk-in shower

General

Laptop safe, Trash cans, Private entrance, Safe, Key card access, Tile/Marble floor, Smoke Alarm, Air conditioning, Fan

Media & Technology

iPod dock, Cable channels, Satellite channels, TV, Radio, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Living Area

Sitting area, Sofa

Bedroom

Alarm clock, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Garden view, Pool view

Accessibility

Entire unit located on ground floor

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Body soap, Shower, Hairdryer, Conditioner, Slippers, Toilet paper, Toilet, Shampoo, Bathtub, Bathrobe, Private bathroom, Shower cap, Towels, Free toiletries, Additional bathroom, Walk-in shower

General

Laptop safe, Trash cans, Private entrance, Safe, Key card access, Tile/Marble floor, Smoke Alarm, Iron, Air conditioning, Fan

Media & Technology

iPod dock, Cable channels, Satellite channels, TV, Radio, Streaming service (like Netflix), Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Kitchen

Refrigerator, Dining table

Living Area

Sitting area, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Walk-in closet, Alarm clock, Wardrobe or closet

View

View, Garden view, Pool view

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Free spa access

Cleanliness & disinfection

Hand sanitizer
Essential Room
Room Type: Double
Room Size: 38 m2
1 Queen bed(s) Bed
Essential Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Toilet, Shampoo, Bathrobe, Private bathroom, Shower cap, Towels, Free toiletries, Walk-in shower

General

Laptop safe, Trash cans, Private entrance, Safe, Key card access, Tile/Marble floor, Smoke Alarm, Air conditioning, Fan

Media & Technology

iPod dock, Cable channels, Satellite channels, TV, Radio, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Living Area

Sitting area

Bedroom

Alarm clock, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Garden view, Pool view

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Essential Queen Room with Two Queen Beds
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Toilet, Shampoo, Bathrobe, Private bathroom, Shower cap, Towels, Free toiletries, Walk-in shower

General

Laptop safe, Trash cans, Private entrance, Safe, Key card access, Tile/Marble floor, Smoke Alarm, Air conditioning, Fan

Media & Technology

iPod dock, Cable channels, Satellite channels, TV, Radio, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Living Area

Sitting area

View

View, Inner courtyard view, Garden view, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Essential Queen Room with Two Queen Beds Mobility Accessible - Non-Smoking
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Body soap, Shower, Hairdryer, Conditioner, Toilet paper, Toilet, Shampoo, Bathrobe, Private bathroom, Shower cap, Towels, Free toiletries, Walk-in shower

General

Laptop safe, Trash cans, Private entrance, Safe, Key card access, Tile/Marble floor, Smoke Alarm, Air conditioning, Fan

Media & Technology

iPod dock, Cable channels, Satellite channels, TV, Radio, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Living Area

Sitting area

View

View, Inner courtyard view, Garden view, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Lower sink, Entire unit wheelchair accessible, Entire unit located on ground floor, Shower chair, Roll-in shower, Toilet with grab rails

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite with Balcony 2
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
One-Bedroom King Suite with Balcony 2

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Body soap, Shower, Hairdryer, Conditioner, Slippers, Toilet paper, Toilet, Shampoo, Bathtub, Bathrobe, Private bathroom, Shower cap, Towels, Free toiletries, Additional bathroom, Walk-in shower

General

Laptop safe, Trash cans, Private entrance, Safe, Key card access, Tile/Marble floor, Smoke Alarm, Iron, Air conditioning, Fan

Media & Technology

iPod dock, Cable channels, Satellite channels, TV, Radio, Streaming service (like Netflix), Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Kitchen

Refrigerator, Dining table

Living Area

Sitting area, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Walk-in closet, Alarm clock, Childrens' cribs, Wardrobe or closet

View

View, Garden view, Pool view

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Zama hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zama hotel?

Check-in time for Zama hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zama hotel have a swimming pool?

Yes, this Zama hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zama hotel?

Best-rates for the Zama hotel starts from $164 per night with includes Bar, Breakfast, Kitchen, Balcony/Terrace, Accessibility, Designated Smoking Area, Oceanfront, Sports/Activities, Guest Services, Laundry, Parking, Pool, Ocean View, Business Services, Spa, Toiletries, Entertainment, Child Friendly, Pet Friendly, Wheelchair Accessible, Internet, Security/Safety, Wellness Facilities, Restaurant, Air Conditioner, View with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zama hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zama hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zama hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zama hotel?

Based on the information reported by the owner or manager, the Zama hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zama hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zama hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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