Shiligarnika Rentals Bulgaria Blagoevgrad Province Shiligarnika

Indulge at Kempinski Hotel Grand Arena: Spa & Pool Retreat | Hotel in Bansko, Bulgaria

| 9.4 (305 Reviews) |  1 Bathroom
Shiligarnika Hotel | Indulge at Kempinski Hotel Grand Arena: Spa & Pool Retreat

Hotel with Parking, Balcony and Security

Luxurious slopeside hotel with 3 restaurants
With direct access to the slopes, Kempinski Hotel Grand Arena makes guests feel at home with amenities like a full-service spa and an indoor pool.
Kempinski Hotel Grand Arena offers 123 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Pirin Street 96, Bansko, 2770, Bulgaria

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Towels
  • Bathrobes
  • Separate bathtub and shower
  • Hair dryer
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow menu
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient showers only
  • Free newspapers
  • Water-efficient toilets only
  • Soundproofing
  • Connecting rooms available
  • Recycling
  • Slippers
  • Energy-saving switches
  • Turndown service
  • Safe
  • Eco-friendly cleaning products provided
  • Desk
Breakfast
  • 24-hour room service
  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • Coffee/tea in common area(s)
  • 2 bars/lounges and 1 poolside bar
  • 3 restaurants and 2 coffee shops
  • Minibar
  • Coffee/tea maker
  • Free bottled water
Parking
  • Valet parking on site (EUR 10 per day)
  • Self parking on site (EUR 5 per day)
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • Accessible airport shuttle
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Bathroom emergency pull cord
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
Activities
  • Ski equipment rentals
  • Ecotours
  • Ski lifts
  • Rafting
  • Hot springs
  • Casino
  • Rock climbing
  • Ice skating
  • Skiing lessons
  • Snowmobiling
  • Skiing
  • Horse riding
  • Mountain climbing
  • Golf lessons
  • Golfing
  • Ski runs
  • Snowshoeing
  • Mountain biking
  • Safari
  • Ski area
  • Fishing
  • Snowboarding
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground
  • Billiards/pool table
  • Tennis
  • Designer stores
  • Shopping
  • Full-service spa
  • 24-hour fitness center
  • Bicycle rentals
  • Downhill skiing
  • Children's pool
  • Steam room
  • Evening entertainment
  • Lifeguards on site
  • Sauna
  • Indoor pool
  • Archery
  • Outdoor pool
  • Bike parking
Entertainment
  • Cable channels
  • 27-inch LCD TV
General
  • Meeting rooms - 4
  • Business center
  • Conference space (2691 square feet)
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Front-desk safe
  • Library
  • ATM/banking services
  • Bulgarian
  • English
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • Games
  • TV in lobby
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Vegetarian dining options
  • Smoke-free property
  • At least 80% lighting from LEDs
Guest Services
  • Soundproofed rooms
  • In-room child care (surcharge)
  • Children's pool
  • Indoor pool
  • Free supervised childcare
  • Playground
  • Babysitting (surcharge)
  • Laundry facilities
  • Free children's club
  • Snack bar/deli
  • Outdoor pool
  • Hair salon
  • Multilingual staff
  • Ski passes
  • Concierge services
  • Ski-in/ski-out access
  • Wedding services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • Ski storage
  • Turndown service
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Lifeguards on site
  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Terrace
  • Balcony
Spa
  • Facials
  • Massage - Thai
  • Manicures and pedicures
  • Massage - deep-tissue
  • Reflexology
  • 13 treatment rooms
  • Steam room
  • Aromatherapy
  • Massage - hot stone
  • Body treatments
  • Spa open daily
  • Hot tub
  • Couples treatment room(s)
  • Body wraps
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam
  • Massage - sports
  • Body scrubs

Policies

Check-in
Check-in time starts at 3 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: eur 180 per person (one-way) self parking fee: eur 5 per day valet parking fee: eur 10 per day pet fee: eur 20 per pet, per night plus eur 25 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 20 per pet, per night, plus a one-time cleaning fee of eur 25 pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

shlomo
Jun 13, 2025 11:00:27 PM
Review Score:   10
Summary: excellent hotel, excellent breakfast great location
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed, City View
Room Size: 387 square feet m2
1 King Bed
Standard Room, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square meters - 36, Ping - 10.9, Bed count minimum 1, Bed count maximum 1, Square feet - 387, City view, Number of bathrooms - 1
Superior Room, 1 King Bed, Mountain View
Room Size: 387 square feet m2
1 King Bed
Superior Room, 1 King Bed, Mountain View

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square meters - 36, Mountain view, Ping - 10.9, Bed count minimum 1, Bed count maximum 1, Square feet - 387, Number of bathrooms - 1
Superior Room, 2 Twin Beds, Mountain View
Room Size: 387 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds, Mountain View

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square meters - 36, Mountain view, Ping - 10.9, Bed count minimum 2, Square feet - 387, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Twin Beds, City View
Room Size: 409 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds, City View

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Ping - 11.5, Square meters - 38, Square feet - 409, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Shiligarnika hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shiligarnika hotel?

Check-in time for Shiligarnika hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shiligarnika hotel have a swimming pool?

Yes, this Shiligarnika hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shiligarnika hotel?

Best-rates for the Shiligarnika hotel starts from $186 per night with includes Hot Tub, Internet, Accessibility, Business Services, Sports/Activities, Kitchen, Laundry, Parking, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Skiing, Guest Services, Breakfast, Air Conditioner, TV, Spa, Fireplace/Heating, Restaurant, Bar, Entertainment, Barbecue/Outdoor Cooking, Wellness Facilities, Pool, Transportation/Shuttle, Bedding/Linens, Child Friendly with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shiligarnika hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shiligarnika hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shiligarnika hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shiligarnika hotel?

Based on the information reported by the owner or manager, the Shiligarnika hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shiligarnika hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shiligarnika hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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