Discover JEN Penang Georgetown: Oceanfront Retreat with Spa | Hotel in George Town, Malaysia
Hotel with Kitchen, Pool and Designated Smoking Area
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 1640 feet to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 1969 feet of the property. Penang International Airport is 11 mi away. Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club features of modern equipment. Other facilities include a salon and business center. Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
Discover JEN Penang Georgetown: Oceanfront Retreat with Spa is located in George Town.
This 415 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Security/Safety, and several others. This is a 4 star rated property and has over 2723 reviews with the average score of 8.3 . Coming to George Town and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 415 Bedrooms Hotel if you want to learn more about this Casai place in George Town. These details are authentic, as they are provided by our partner, booking.com.
This Discover JEN Penang Georgetown: Oceanfront Retreat with Spa in George Town is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Discover JEN Penang Georgetown: Oceanfront Retreat with Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Breakfast in the room
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Restaurant
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Coffee house on site
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Kids' meals
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Wine/Champagne
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Special diet meals (on request)
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Snack bar
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Parking
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Parking garage
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Parking on site
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Accessible parking
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Bathroom emergency cord
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Visual aids (Braille)
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Toilet with grab rails
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Wheelchair accessible
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Raised toilet
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Lowered sink
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Spa/Wellness packages
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Sauna
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Ping-pong
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Fitness center
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Fitness
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Locker rooms
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Tour or class about local culture
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Steam room
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Happy hour
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Spa
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Indoor play area
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Air conditioning
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Smoke-free property
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Elevator
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Designated smoking area
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Non-smoking rooms
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Family rooms
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Facilities for disabled guests
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Wifi in all areas
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Safe
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Ironing service
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Express check-in/out
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Airport shuttle (additional charge)
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Tour desk
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Car rental
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Private check-in/out
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Daily housekeeping
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24-hour front desk
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Airport shuttle
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Baggage storage
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Vending machine (snacks)
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Packed lunches
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Fax/Photocopying
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Dry cleaning
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Currency exchange
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Business center
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Room service
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Laundry
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Concierge
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Meeting/Banquet facilities
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Vending machine (drinks)
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Babysitting/Child services
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Invoice provided
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Internet
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Free Wifi
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Wifi
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Outdoor pool (year-round)
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Outdoor pool
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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Key card access
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Key access
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Security alarm
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Fire extinguishers
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24-hour security
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Delivered food covered securely
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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All plates, cutlery, glasses, and other tableware sanitized
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Staff follow all safety protocols as directed by local authorities
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Process in place to check health of guests
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Face masks for guests available
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Access to healthcare professionals
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First aid kits available
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Screens or physical barriers between staff and guests in appropriate areas
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Physical distancing rules followed
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Cashless payment available
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Beach umbrellas
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Beach chairs/Loungers
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Swimming pool
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Kids' pool
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Shallow end
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Airport pickup
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Airport drop-off
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Deluxe King Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Ironing facilities, Interconnecting room(s) available, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Sitting area, SofaViewView, Garden view, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Entire unit wheelchair accessible, Roll-in shower, Emergency cord in bathroom, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindow |
|
Club King Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Suit press, Ironing facilities, Interconnecting room(s) available, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessLiving AreaDesk, Sitting areaViewView, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindowExclusive servicesComplimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge |
|
Deluxe Twin Room
Room Type:
Twin
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Ironing facilities, Interconnecting room(s) available, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Sitting areaViewView, Garden view, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindow |
|
Club Twin Room
Room Type:
Twin
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Suit press, Ironing facilities, Interconnecting room(s) available, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessLiving AreaDesk, Sitting areaViewView, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindowExclusive servicesComplimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge |
|
One-Bedroom Apartment
Room Type:
Apartment
Room Size:
56 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Suit press, Ironing facilities, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessKitchenKitchenette, Refrigerator, Microwave, Dishwasher, Washing machine, Kitchen, Electric kettle, Kitchenware, Dryer, Cleaning products, Coffee machine, Dining table, High chairLiving AreaDesk, Sitting area, Sofa, Dining areaViewView, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Sofa bed, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindowExclusive servicesComplimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge |
|
Club Family Room
Room Type:
Family
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Suit press, Ironing facilities, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessLiving AreaDesk, Sitting area, SofaViewView, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Sofa bed, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindowExclusive servicesComplimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge |
|
Family Room
Room Type:
Family
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Ironing facilities, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Sitting area, SofaViewView, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Sofa bed, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow endLayoutWindow |
|
Executive Suite
Room Type:
Suite
Room Size:
56 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Additional bathroom, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Suit press, Ironing facilities, Interconnecting room(s) available, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessKitchenRefrigerator, Electric kettle, Coffee machineLiving AreaDesk, Sitting area, SofaViewView, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Sofa bed, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow endExclusive servicesComplimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge |
|
Two Deluxe Rooms Inter-Connecting
Room Type:
Quad
Room Size:
56 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomShower, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Guest bathroom, Bidet, Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower capGeneralSafe, Air conditioning, Iron, Ironing facilities, Interconnecting room(s) available, Laptop safe, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key access, Key card accessMedia & TechnologyTV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Sitting areaViewView, Landmark view, City viewBedroomAlarm clock, Wardrobe or closet, Linens, Childrens' cribsKitchenElectric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaPool towels, Shallow end |
FAQ's
Is this Downtown George Town hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Downtown George Town hotel?
Check-in time for Downtown George Town hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Downtown George Town hotel have a swimming pool?
Yes, this Downtown George Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Downtown George Town hotel?
Best-rates for the Downtown George Town hotel starts from $94 per night with includes Transportation/Shuttle, Business Services, Spa, Toiletries, Wheelchair Accessible, Ocean View, Accessibility, Sports/Activities, Bar, Guest Services, Child Friendly, Internet, Security/Safety, Wellness Facilities, Restaurant, Entertainment, Breakfast, Laundry, Air Conditioner, Parking, Kitchen, Pool, Designated Smoking Area, View, Oceanfront with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Downtown George Town hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Downtown George Town hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Downtown George Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Downtown George Town hotel?
Based on the information reported by the owner or manager, the Downtown George Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Downtown George Town hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown George Town hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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