Discover Hotel New Otani Tokyo Garden Tower: Spa & Dining | Hotel in Tokyo, Japan

| 9.4 (1023 Reviews) |  1 Bathroom
Kioi Hotel | Discover Hotel New Otani Tokyo Garden Tower: Spa & Dining

Hotel with Toiletries, Pool and Balcony

Luxury hotel with 20 restaurants and bars
20 restaurants, 4 bars/lounges, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and a business center are onsite.
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and safes. Beds feature down comforters. Premium digital television is provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

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4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578, Japan

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Electronic bidet
  • Shower/tub combination
  • Towels
  • Hair dryer
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Down comforter
  • Hypo-allergenic bedding
  • Free newspapers
  • Slippers
  • Desk
  • Safe
  • Iron/ironing board (on request)
  • Phone
Breakfast
  • Room service available
  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3680-8855 for adults and JPY 3220-5175 for children
  • 20 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Minibar
  • Refrigerator
  • Free bottled water
Parking
  • Free self parking on site
  • Airport shuttle at scheduled times
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 9:30 PM
Accessibility
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path of travel
Activities
  • Shopping
  • Seasonal outdoor pool
  • Spa services
Entertainment
  • Digital channels
  • 30-inch TV
  • Premium channels
General
  • Computer station
  • Business center
  • Meeting room
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Front-desk safe
  • Grocery/convenience store
  • Japanese
  • English
Guest Services
  • Seasonal outdoor pool
  • Laundry facilities
  • Grocery/convenience store
  • Refrigerator
  • Hair salon
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free wired internet
Outdoors
  • Japanese garden
  • Garden
Spa
  • Body treatments
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 20
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free, per registered adult, when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately jpy 3680 to 8855 for adults, and jpy 3220 to 5175 for children airport shuttle fee: jpy 3600 per person (one-way) airport shuttle fee per child: jpy 1800 (one-way) facilities fee: jpy 6000 per person, per day and includes use of: sauna; spa; swimming pool the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available children age 3 and younger must share existing bedding with an adult. extra beds are not available for children. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Yoko
Jul 11, 2025 04:41:58 PM
Review Score:   10
Summary: Wonderful staff at the front desk either May or garden both very good
See All Reviews

Room Arrangement

Room Info Facilities
Garden Tower Standard Twin Room, Garden View, Non Smoking
Room Size: 290 square feet m2
2 Twin Beds
Garden Tower Standard Twin Room, Garden View, Non Smoking

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 290, No cribs (infant beds), Garden view, Ping - 8.15, Square meters - 27, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Garden Tower Standard Triple Room, Non Smoking
Room Size: 431 square feet m2
3 Twin Beds and Twin Murphy Bed
Garden Tower  Standard Triple Room, Non Smoking

General

Number of living rooms 0, Square meters - 40, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Ping - 12, Bed count maximum 3, Square feet - 431, Number of bathrooms - 1, Bed count minimum 3
Garden Tower Standard Twin Room, Smoking
Room Size: m2
2 Twin Beds
Garden Tower Standard Twin Room, Smoking

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed
Room Size: m2
4 Twin Beds
Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

General

Bed count minimum 4, Number of living rooms 0, Rollaway/extra beds (free), No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 4, Extra bed count 1, Number of bathrooms - 1
Garden Tower Suite Twin Room, Non Smoking,
Room Size: 804 square feet m2
2 Large Twin Beds
Garden Tower Suite Twin Room, Non Smoking,

General

Number of living rooms 0, No rollaway/extra beds, Square feet - 804, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 23, Bed count minimum 2, Square meters - 74.7, Number of bathrooms - 1, Bed count maximum 2
Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed
Room Size: m2
3 Twin Beds
Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

General

Number of living rooms 0, Rollaway/extra beds (free), No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Bed count minimum 3
Garden Tower Standard Twin 2 Rooms (Connecting Rooms)
Room Size: m2
4 Twin Beds
Garden Tower Standard Twin 2 Rooms (Connecting  Rooms)

General

Bed count minimum 4, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 4, Number of bathrooms - 2
Garden Tower Deluxe Room, Non Smoking, Run of House
Room Size: 538 square feet m2
1 King Bed
2 Twin Beds
Garden Tower Deluxe Room, Non Smoking, Run of House

General

Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Garden Tower Deluxe Triple Room, Non Smoking
Room Size: 538 square feet m2
3 Large Twin Beds and Twin Murphy Bed
Garden Tower Deluxe Triple Room, Non Smoking

General

Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Bed count maximum 3, Extra bed count 0, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3
Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)
Room Size: m2
2 Twin Beds
Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Garden Tower Standard Twin Room, Non Smoking
Room Size: 290 square feet m2
2 Twin Beds
Garden Tower Standard Twin Room, Non Smoking

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 290, Ping - 8.15, Square meters - 27, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Garden Tower Standard Double Room, Non Smoking
Room Size: 291 square feet m2
1 Queen Bed
Garden Tower Standard Double Room, Non Smoking

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00
Room Size: m2
1 Queen Bed
Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Garden Tower Standard Double Room, Garden View, Non Smoking
Room Size: 290 square feet m2
1 King Bed
Garden Tower Standard Double Room, Garden View, Non Smoking

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 290, No cribs (infant beds), Garden view, Ping - 8.15, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00
Room Size: m2
2 Twin Beds
Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)
Room Size: m2
1 Queen Bed
Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds

FAQ's

Is this Kioi hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kioi hotel have a swimming pool?

Yes, this Kioi hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kioi hotel?

Best-rates for the Kioi hotel starts from $260 per night with includes Kitchen, Laundry, Spa, Bar, Air Conditioner, Parking, TV, Wheelchair Accessible, Bedding/Linens, Toiletries, Pool, Balcony/Terrace, Guest Services, Breakfast, Child Friendly, Accessibility, Business Services, Wellness Facilities, Internet, View, Restaurant with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kioi hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kioi hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kioi hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kioi hotel?

Based on the information reported by the owner or manager, the Kioi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kioi hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kioi hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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