Heleni Hotel: Family-Friendly Stay with Breakfast Included | Hotel in Jerusalem, Israel

| 8.0 (54 Reviews) |  6 Bathrooms  12 Guests
Jerusalem City Centre Hotel | Heleni Hotel: Family-Friendly Stay with Breakfast Included

Hotel with Business Services, Bar and Entertainment

Heleni Hotel is located in the Jerusalem City Center district in Jerusalem, 0.8 mi from Dome of the Rock. Guests can enjoy the on-site bar. Each room is air conditioned and features a flat-screen TV with cable channels. You will find a kettle in the room. Heleni Hotel features free WiFi throughout the property. Western Wall is 0.8 mi from Heleni Hotel, while Church of All Nations is 1.1 mi from the property. The nearest airport is Ben Gurion Airport, 25 mi from the property.

Heleni Hotel: Family-Friendly Stay with Breakfast Included is located in Jerusalem.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Bar, Entertainment, and several others. This is a 3 star rated property and has over 54 reviews with the average score of 8 . Coming to Jerusalem and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this Casai place in Jerusalem. These details are authentic, as they are provided by our partner, booking.com.

This Heleni Hotel: Family-Friendly Stay with Breakfast Included in Jerusalem is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Heleni Hotel: Family-Friendly Stay with Breakfast Included”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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15 Heleni ha-Malka Street, Jerusalem, 91010, Israel

Amenities

Air ConditionerAir Conditioner
TVTV
Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Fireplace/HeatingFireplace/Heating
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • BarBar
  • Wine/ChampagneWine/Champagne
GeneralGeneral
  • SafeSafe
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • HeatingHeating
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • Soundproof roomsSoundproof rooms
  • Chapel/ShrineChapel/Shrine
Guest ServicesGuest Services
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Tour deskTour desk
  • Shared lounge/TV areaShared lounge/TV area
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
OutdoorsOutdoors
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Face masks for guests availableFace masks for guests available
  • Cashless payment availableCashless payment available
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Based on local tax laws, guests with a tourist visa to israel are exempted from paying vat for their reservation. israeli citizens and residents ("non tourists" as defined in the vat law) must pay vat. this tax is automatically calculated in the total cost of the reservation for domestic customers. for guests booking from outside of israel, the tax is not included in the total price.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
6.88
Location:
8.93
Staff:
7.63
Facilities:
6.4
Comfort:
6.82
Cleanliness:
6.81
Amir
Apr 1, 2026 07:00:00 AM
Review Score:   6
Israel
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Classic Room
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Private bathroom, Towels, Body soap, Hairdryer, Conditioner, Shampoo, Bathtub or shower, Toilet, Free toiletries

General

Safe, Heating, Smoke Alarm, Tile/Marble floor, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, TV, Streaming service (like Netflix)

Kitchen

Cleaning products, Coffee machine, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Socket near the bed
Classic Room with Balcony
Room Type: Double
Room Size: 17 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Private bathroom, Towels, Body soap, Shower cap, Hairdryer, Conditioner, Shampoo, Bathtub or shower, Toilet, Free toiletries

General

Safe, Fire extinguisher, Fan, Heating, Smoke Alarm, Soundproof, Air conditioning, Tile/Marble floor

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Cleaning products, Coffee machine, Electric kettle, Refrigerator

Living Area

Desk

View

View

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Socket near the bed
Superior Room with Balcony
Room Type: Triple
Room Size: 25 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Shower, Private bathroom, Towels, Body soap, Hairdryer, Bathtub, Conditioner, Shampoo

General

Safe, Heating, Smoke Alarm, Tile/Marble floor, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, Radio

Outdoors

Balcony

Kitchen

Cleaning products, Electric kettle, Refrigerator

Living Area

Desk

View

View

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed
Triple Room
Room Type: Triple
Room Size: 20 m2
1 Twin bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Toilet paper, Shower, Private bathroom, Towels, Body soap, Walk-in shower, Hairdryer, Bathtub, Conditioner, Shampoo, Bathtub or shower, Toilet, Free toiletries

General

Safe, Fire extinguisher, Key access, Iron, Trash cans, Heating, Lockers, Tile/Marble floor, Air conditioning, Smoke Alarm, Private entrance

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, TV, Streaming service (like Netflix)

Outdoors

Patio, Outdoor furniture, Outdoor dining area, Balcony, Terrace

Kitchen

Refrigerator, Dining table, Coffee machine, Electric kettle, Cleaning products, Wine glasses

Living Area

Sitting area, Dining area, Desk

View

Garden view, City view, Quiet street view, Inner courtyard view

Bedroom

Linens, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Toilet with grab rails, Entire unit located on ground floor, Upper floors accessible by stairs only, Hearing accessible, Lower sink

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Economy Single Room
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Toilet paper, Shower, Private bathroom, Towels, Body soap, Walk-in shower, Hairdryer, Bathtub, Conditioner, Shampoo, Bathtub or shower, Toilet, Free toiletries

General

Safe, Fire extinguisher, Key access, Fan, Iron, Trash cans, Heating, Lockers, Tile/Marble floor, Air conditioning, Smoke Alarm, Private entrance

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, TV, Streaming service (like Netflix)

Kitchen

Refrigerator, Coffee machine, Electric kettle, Dining table, Wine glasses

Living Area

Sitting area, Dining area, Desk

Outdoors

Patio, Outdoor furniture, Terrace, Outdoor dining area

View

Garden view, City view, Quiet street view, Inner courtyard view

Bedroom

Linens, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Toilet with grab rails, Entire unit located on ground floor, Upper floors accessible by stairs only, Hearing accessible, Lower sink

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Budget Double Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed
Budget Double Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Toilet paper, Shower, Private bathroom, Towels, Body soap, Walk-in shower, Hairdryer, Bathtub, Conditioner, Shampoo, Bathtub or shower, Toilet, Free toiletries

General

Safe, Fire extinguisher, Key access, Iron, Trash cans, Heating, Lockers, Tile/Marble floor, Air conditioning, Smoke Alarm, Private entrance

Media & Technology

Telephone, Flat-screen TV, Satellite channels, Cable channels, Radio, TV, Streaming service (like Netflix)

Outdoors

Patio, Outdoor furniture, Outdoor dining area, Balcony, Terrace

Kitchen

Refrigerator, Dining table, Coffee machine, Electric kettle, Cleaning products, Wine glasses

Living Area

Sitting area, Dining area, Desk

View

Garden view, City view, Quiet street view, Inner courtyard view

Bedroom

Linens, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Toilet with grab rails, Entire unit located on ground floor, Upper floors accessible by stairs only, Hearing accessible, Lower sink

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Jerusalem City Centre hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Jerusalem City Centre hotel?

Check-in time for Jerusalem City Centre hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Jerusalem City Centre hotel have a swimming pool?

No, this Jerusalem City Centre hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jerusalem City Centre hotel?

Best-rates for the Jerusalem City Centre hotel starts from $215 per night with includes Guest Services, Internet, TV, Balcony/Terrace, Security/Safety, Business Services, Bar, Entertainment, Breakfast, Child Friendly, Air Conditioner, Fireplace/Heating with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Jerusalem City Centre hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jerusalem City Centre hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jerusalem City Centre hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jerusalem City Centre hotel?

Based on the information reported by the owner or manager, the Jerusalem City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jerusalem City Centre hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Jerusalem City Centre hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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