Unforgettable Hotel Experience with Ocean Views & Pool | Hotel in Cancún, Mexico

| 8.1 (464 Reviews) |  3 Bathrooms  6 Guests
Downtown Cancun Hotel | Unforgettable Hotel Experience with Ocean Views & Pool

Hotel with Wellness Facilities, Air Conditioner and Pool

Attractively set in Cancún, Enigmatic Hotel Experience has air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 5-star hotel offers a 24-hour front desk and an ATM. The property provides entertainment staff and a concierge service. The private bathroom is equipped with a shower, free toiletries and a hairdryer. Breakfast is available, and includes à la carte, continental and American options. At the hotel you'll find a restaurant serving Mexican, Pizza and Local cuisine. Vegetarian, vegan and gluten-free options can also be requested. Enigmatic Hotel Experience has a sun terrace. Popular points of interest near the accommodation include Cancun Bus Station, Cancun Government Palace and Cristo Rey Church. Cancún International Airport is 11 miles from the property, and the property offers a paid airport shuttle service.

Unforgettable Hotel Experience with Ocean Views & Pool is located in Cancún.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Designated Smoking Area, Ocean View, and several others. This is a 5 star rated property and has over 464 reviews with the average score of 8.1 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this Casai place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Unforgettable Hotel Experience with Ocean Views & Pool in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Unforgettable Hotel Experience with Ocean Views & Pool”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Calle Mero #16, SM 03, Mz 02 Lote 15, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Coffee house on site
Parking
  • Free parking
  • Parking
Activities
  • Entertainment staff
  • Turkish/Steam Bath
  • Full-body massage
  • Spa facilities
  • Spa/Wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Diving
  • Snorkeling
  • Massage
  • Spa
  • Bike tours
General
  • Air conditioning
  • Adults only
  • Smoke-free property
  • Designated smoking area
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • ATM on site
  • Tour desk
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Shuttle service
  • Concierge
  • Baggage storage
  • Airport shuttle
  • Car rental
  • 24-hour front desk
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • BBQ facilities
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
  • Sun deck
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
7.92
Location:
8.44
Staff:
8.47
Facilities:
7.82
Comfort:
8.27
Cleanliness:
8.28
Richard
Jul 28, 2025 07:00:00 AM
Review Score:   8
France
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Nice team, large room and good breakfast
Negative: Nothing
Summary: Great value and good vibes
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
Deluxe King Room

Bathroom

Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

Media & Technology

Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, TV

General

Smoke Alarm, Air conditioning, Key card access

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Standard Double Room
Room Type: Double
Room Size: 40 m2
1 Full bed(s) Bed

Bathroom

Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

General

Smoke Alarm, Air conditioning, Key card access

Bedroom

Linens

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Private bathroom, Conditioner, Body soap, Free toiletries, Towels, Toilet paper, Shampoo, Shower

Media & Technology

Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, TV

General

Smoke Alarm, Air conditioning, Key card access

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Downtown Cancun hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Cancun hotel?

Check-in time for Downtown Cancun hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Cancun hotel have a swimming pool?

Yes, this Downtown Cancun hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cancun hotel?

Best-rates for the Downtown Cancun hotel starts from $86 per night with includes Internet, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Guest Services, Parking, View, Oceanfront, Wellness Facilities, Air Conditioner, Pool, Designated Smoking Area, Ocean View, Bar, Entertainment, Barbecue/Outdoor Cooking, Hot Tub, Security/Safety, Spa, Restaurant with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Cancun hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cancun hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Cancun hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cancun hotel?

Based on the information reported by the owner or manager, the Downtown Cancun hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cancun hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Cancun hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $86
You will be redirected to  
Hot Deal - It has been viewed 32 times today
Not the right fit? Check out our other properties in Downtown Cancun
10.0 (15 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
|
10.0 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
10.0 (5 Reviews)
House
  • Air Conditioner
  • Parking
  • Balcony/Terrace