Hatfield Heath Rentals United Kingdom England Bishop's Stortford Hatfield Heath

Elegant Stay at Down Hall Hotel: Spa, Dining & Family-Friendly | Hotel in Bishop's Stortford, United Kingdom

| 8.8 (1000 Reviews) |  1 Bathroom
Hatfield Heath Hotel | Elegant Stay at Down Hall Hotel: Spa, Dining & Family-Friendly

Hotel with TV, Fireplace and Entertainment

Eco-certified hotel with a full-service spa and a health club
A full-service spa, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and an outdoor tennis court are onsite.
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Matching Road, Hatfield Heath, Bishop's Stortford, CM22 7AS, United Kingdom

Amenities

Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Private bathroom
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Portable fan
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Desk
Breakfast
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee weekdays 7:00 AMโ€“10:00 AM: GBP 19.50 per person
  • 24-hour room service
  • 1 bar
  • Coffee/tea maker
Parking
  • Free extended parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
Activities
  • Golfing
  • Outdoor tennis court
  • Tennis
  • Playground
  • Sauna
  • Steam room
  • Fitness center
  • Full-service spa
Entertainment
  • 32-inch plasma TV
  • Cable channels
General
  • Conference space
  • Meeting rooms
  • Elevator
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • English
  • Fireplace in lobby
  • Designated smoking areas
Guest Services
  • Playground
  • Daily housekeeping
  • Dry cleaning service
  • Wedding services
  • Multilingual staff
  • Luggage storage
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Picnic area
  • Garden
  • Terrace
Spa
  • Manicures and pedicures
  • Massage - Swedish
  • Massage - hot stone
  • Body treatments
  • Spa open daily
  • Body scrubs
  • Aromatherapy
  • 4 treatment rooms
  • Massage - prenatal
  • Hot tub
  • Massage - deep-tissue
  • Sauna
  • Steam room
  • Massage/treatment rooms
  • Facials
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 5:30 am contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: gbp 10 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 40.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately gbp 19.50 per person pet fee: gbp 20 per pet (varies based on length of stay) service animals are exempt from fees late check-out fee: gbp 10 (subject to availability) rollaway bed fee: gbp 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of gbp 20 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Joanne
May 25, 2025 08:06:38 PM
Review Score:   10
Summary: Down Hall was a truely beautiful hotel, very elegant and picturesque, the grounds were amazing, the hotel room was very spacious maybe the ventilation could be a litte better, but I was provided with a Fan so this aspect was addressed. Staff were very helpful throuhout my stay, and I was provided with everything I needed.
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Room Arrangement

Room Info Facilities
Superior Double Room
Room Size: 172 square feet m2
1 Queen Bed
Superior Double Room

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 172, Ping - 5, Square meters - 16, Bed count minimum 1, Bed count maximum 1
Classic Double Room
Room Size: 172 square feet m2
1 Queen Bed
Classic Double Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 172, Ping - 5, Garden view, Square meters - 16, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Estate Patio Room
Room Size: 215 square feet m2
1 King Bed
Estate Patio Room

General

Square meters - 20, Number of living rooms 0, Square feet - 215, Patio, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Suite
Room Size: m2
1 Queen Bed
Suite

General

No rollaway/extra beds, Number of bedrooms - 1, Garden view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Free cribs/infant beds
Executive Double or Twin Room
Room Size: 64 square feet m2
1 Queen Bed
2 Twin Beds
Executive Double or Twin Room

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 19, Sofa bed, Wheelchair accessible, Extra bed count 2, Free cribs/infant beds, Square feet - 64, Garden view, Ping - 1, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Hatfield Heath hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hatfield Heath hotel?

Check-in time for Hatfield Heath hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hatfield Heath hotel have a swimming pool?

No, this Hatfield Heath hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hatfield Heath hotel?

Best-rates for the Hatfield Heath hotel starts from $208 per night with includes Toiletries, Hot Tub, Kitchen, Parking, Wheelchair Accessible, Spa, TV, Fireplace/Heating, Entertainment, Wellness Facilities, Bar, Internet, Laundry, Accessibility, Business Services, Sports/Activities, Restaurant, Guest Services, Breakfast, Child Friendly, Designated Smoking Area, Balcony/Terrace, Bedding/Linens with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hatfield Heath hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hatfield Heath hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hatfield Heath hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hatfield Heath hotel?

Based on the information reported by the owner or manager, the Hatfield Heath hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hatfield Heath hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hatfield Heath hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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