Explore DoubleTree by Hilton Chester: Family-Friendly Retreat | Hotel in Chester, United Kingdom

| 8.0 (3589 Reviews) |  10 Bathrooms  26 Guests
Hoole Hotel | Explore DoubleTree by Hilton Chester: Family-Friendly Retreat

Hotel with Designated Smoking Area, TV and Accessibility

Doubletree by Hilton Chester is set in an 18th-century manor house with 12 acres of landscaped gardens. The hotel is just outside Chester, a 2-minute drive from the M53 motorway. Free WiFi and on-site parking are provided. Guests who book a spa package can relax in the aroma steam room, glass-fronted sauna or hot tub, and indulge in treatments in the candlelit beauty rooms. The spa features 2 swimming pools and a gym. Each of the 4-star bedrooms has a flat-screen LCD TV with on-demand movies. All rooms feature an private bathroom with quality toiletries, air conditioning and a work desk. The Garden Room and Terrace offers cocktails and light meals, and there is also a lounge bar. DoubleTree by Hilton Chester is a 5-minute drive from Chester Zoo and Chester Racecourse is a 10-minute drive away. Liverpool John Lennon Airport is 23 miles from the hotel

Explore DoubleTree by Hilton Chester: Family-Friendly Retreat is located in Chester.

This 266 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Child Friendly, Designated Smoking Area, and several others. This is a 4 star rated property and has over 3589 reviews with the average score of 8 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 266 Bedrooms Hotel if you want to learn more about this Casai place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This Explore DoubleTree by Hilton Chester: Family-Friendly Retreat in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Explore DoubleTree by Hilton Chester: Family-Friendly Retreat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Warrington Road, Hoole, Chester, CH2 3PD, United Kingdom

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Restaurant
  • Special diet meals (on request)
Parking
  • Electric vehicle charging station
  • Free parking
  • Private Parking
  • Accessible parking
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
Activities
  • Fitness
  • Facial treatments
  • Beauty services
  • Massage
  • Spa facilities
  • Manicure
  • Body scrub
  • Indoor pool (year-round)
  • Steam room
  • Spa/Wellness packages
  • Pedicure
  • Sauna
  • Indoor pool
  • Body treatments
  • Fitness center
  • Hot tub/Jacuzzi
  • Personal trainer
  • Spa lounge/Relaxation area
  • Spa
  • Locker rooms
  • Fitness classes
  • Makeup services
  • Turkish/Steam Bath
  • Body wrap
  • Waxing services
General
  • Safe
  • Designated smoking area
  • Non-smoking rooms
  • Heating
  • Family rooms
  • Elevator
  • Air conditioning
  • Wifi in all areas
  • Facilities for disabled guests
  • Smoke-free property
Guest Services
  • Laundry
  • Packed lunches
  • Concierge
  • 24-hour front desk
  • Shared lounge/TV area
  • Express check-in/out
  • Dry cleaning
  • Baggage storage
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Room service
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Picnic area
  • Garden
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note that access to the spa is only available to guests who have booked a spa package. please also note that the pool area and spa are adults-only, cots are available on request.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.64
Location:
8.78
Staff:
8.77
Facilities:
8.3
Comfort:
8.57
Cleanliness:
8.57
Dave
Sep 8, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Clean, well presented, and excellent food.
Negative: Nothing
Summary: Excellent food
See All Reviews

Room Arrangement

Room Info Facilities
King Guest Room
Room Type: Double
Room Size: 12 m2
1 King bed(s) Bed
King Guest Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Hairdryer, Private bathroom, Body soap, Toilet paper, Toilet, Bathtub, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Shampoo

General

Carbon monoxide sources, Safe, Ironing facilities, Heating, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

TV, Radio, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Twin Room with Shower
Room Type: Double
Room Size: 12 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Hairdryer, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Shampoo

General

Carbon monoxide sources, Safe, Ironing facilities, Heating, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

TV, Radio, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Twin Guestroom Plus
Room Type: Double
Room Size: 13 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Hairdryer, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Shampoo

General

Carbon monoxide sources, Safe, Ironing facilities, Heating, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

TV, Radio, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Family Junior Suite
Room Type: Suite
Room Size: 26 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Hairdryer, Bathrobe, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Slippers, Shampoo

General

Carbon monoxide sources, Safe, Ironing facilities, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Desk, Sofa

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed

Physical distancing

Single-room AC for guest accommodation
Junior Suite with Sofa Bed
Room Type: Suite
Room Size: 24 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Hairdryer, Bathrobe, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Slippers, Shampoo

General

Carbon monoxide sources, Safe, Ironing facilities, Heating, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Desk, Sofa, Sitting area

Bedroom

Linens, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed

Physical distancing

Single-room AC for guest accommodation
King Room - Mobility Access
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
King Room - Mobility Access

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Hairdryer, Bathrobe, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Slippers, Shampoo

General

Carbon monoxide sources, Safe, Ironing facilities, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

TV, Radio, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Raised toilet, Toilet with grab rails, Emergency cord in bathroom, Lower sink, Upper floors accessible by elevator, Hearing accessible, Entire unit wheelchair accessible, Entire unit located on ground floor, Adapted bath

Room Amenities

Sofa bed

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room
Room Type: Double
Room Size: 18 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Carbon monoxide sources, Safe, Ironing facilities, Heating, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

TV, Radio, Telephone, Flat-screen TV

Bathroom

Hairdryer, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Shampoo

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Deluxe Family Room with Sofa Bed
Room Type: Quad
Room Size: 26 m2
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Carbon monoxide sources, Safe, Ironing facilities, Heating, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Satellite channels

Bathroom

Hairdryer, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Shampoo

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 12 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Carbon monoxide sources, Safe, Ironing facilities, Heating, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

Radio, Telephone, Flat-screen TV, TV, Satellite channels

Bathroom

Hairdryer, Private bathroom, Body soap, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Shampoo

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Linens, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Superior Room with Garden View
Room Type: Double
Room Size: 12 m2
1 King bed(s) Bed
Superior Room with Garden View

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Hairdryer, Bathrobe, Private bathroom, Body soap, Toilet paper, Toilet, Conditioner, Towels/Sheets (extra fee), Towels, Free toiletries, Shampoo

General

Carbon monoxide sources, Safe, Ironing facilities, Heating, Laptop safe, Key card access, Iron, Smoke Alarm, Air conditioning, Hypoallergenic, Key access, Carbon monoxide detector

Media & Technology

TV, Radio, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Linens, Childrens' cribs, Alarm clock

View

Garden view

FAQ's

Is this Hoole hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hoole hotel?

Check-in time for Hoole hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hoole hotel have a swimming pool?

Yes, this Hoole hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hoole hotel?

Best-rates for the Hoole hotel starts from $126 per night with includes Designated Smoking Area, TV, Accessibility, Security/Safety, Toiletries, Guest Services, Breakfast, Laundry, Air Conditioner, View, Private Pool, Business Services, Spa, Restaurant, Hot Tub, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Wellness Facilities, Fireplace/Heating, Entertainment, Internet, Parking, Pool, EV Charge Station, Bar, Child Friendly with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hoole hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hoole hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hoole hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hoole hotel?

Based on the information reported by the owner or manager, the Hoole hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hoole hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hoole hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $126
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