Discover Crowne Plaza London - Kingston: 4-Star Comfort Awaits | Hotel in Kingston upon Thames, United Kingdom

| 7.9 (217 Reviews) |  10 Bathrooms  24 Guests
Surbiton Hotel | Discover Crowne Plaza London - Kingston: 4-Star Comfort Awaits

Hotel with Breakfast, Kitchen and Designated Smoking Area

Overlooking the River Thames, Crowne Plaza London - Kingston offers modern air-conditioned rooms, 5.4 mi from Twickenham Stadium and 5.6 mi from Wimbledon. Surbiton train station is 1 mi from the property, and it offers direct routes to London Waterloo. Complimentary WiFi and free parking is available onsite. Each air-conditioned room has a choice of 5 different pillow types from the hotels pillow menu. Featured is tea/coffee making facilities, a desk, and a flat-screen TV with cable and satellite channels.Executive rooms have balconies and views of the Thames, while suites have separate living rooms. Children stay and eat free when sharing a room with adults. A breakfast buffet including hot food and continental ingredients is served every morning and comes included in some rates, or can be purchased separately. This Holiday Inn hotel has a fitness center, business services, and offers 24-hour room service. Three Sixty restaurant services a variety of worldwide modern cuisine and guests can end the day with a drink at the bar. Holiday Inn London-Kingston South hotel has a peaceful location, with easy access to Thorpe Park, Chessington World of Adventures, the M25, M3 and A3. London Heathrow Airport is a 35-minute drive away.

Discover Crowne Plaza London - Kingston: 4-Star Comfort Awaits is located in Kingston upon Thames.

This 118 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, TV, Restaurant, and several others. This is a 4 star rated property and has over 217 reviews with the average score of 7.9 . Coming to Kingston upon Thames and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 118 Bedrooms Hotel if you want to learn more about this Casai place in Kingston upon Thames. These details are authentic, as they are provided by our partner, booking.com.

This Discover Crowne Plaza London - Kingston: 4-Star Comfort Awaits in Kingston upon Thames is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Discover Crowne Plaza London - Kingston: 4-Star Comfort Awaits”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Portsmouth Road, Kingston upon Thames, KT6 5QQ, United Kingdom

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
  • Wine/Champagne
  • Breakfast in the room
  • Bar
Parking
  • Accessible parking
  • Parking
  • Parking garage
  • Parking on site
  • Private Parking
  • Electric vehicle charging station
Accessibility
  • Toilet with grab rails
  • Bathroom emergency cord
  • Wheelchair accessible
  • Raised toilet
  • Lowered sink
Activities
  • Themed dinners
  • Fitness
  • Fitness center
General
  • Soundproof rooms
  • Non-smoking rooms
  • Safe
  • Elevator
  • Heating
  • Hypoallergenic room available
  • Air conditioning
  • Wifi in all areas
  • Facilities for disabled guests
  • Designated smoking area
  • Family rooms
  • Smoke-free property
Guest Services
  • Baggage storage
  • Packed lunches
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
  • Shared lounge/TV area
  • Fax/Photocopying
  • Car rental
  • Dry cleaning
  • Express check-in/out
  • Laundry
  • Lockers
  • Business center
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV in common areas
  • Key card access
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
You may cancel free of charge until 7 days before arrival. you will be charged the cost of the first night if you cancel in the 7 days before arrival.
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please note that the hotel reception area is currently being refurbished as part of the transition to a crowne plaza hotel.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.21
Location:
8.93
Staff:
9.29
Facilities:
8.21
Comfort:
8.93
Cleanliness:
8.33
Wookey
Sep 5, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Premium Twin Room with River View
Room Type: Twin
Room Size: 13 m2
2 Twin bed(s) Bed
Premium Twin Room with River View

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Toilet paper, Shower, Bathtub or shower, Shampoo, Toilet, Hairdryer, Guest bathroom, Bathrobe, Free toiletries, Private bathroom

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Air conditioning, Iron

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium King Room with River View
Room Type: Double
Room Size: 13 m2
1 King bed(s) Bed
Premium King Room with River View

Food & Drink

Minibar, Bottle of water

Bathroom

Guest bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower, Shampoo, Toilet, Hairdryer, Slippers, Bathrobe, Free toiletries, Private bathroom

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Air conditioning, Iron

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Room
Room Type: Double
Room Size: 13 m2
Premium Room

Food & Drink

Minibar

Bathroom

Guest bathroom, Conditioner, Toilet paper, Shower, Shampoo, Toilet, Hairdryer, Slippers, Bathrobe, Free toiletries, Private bathroom

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Air conditioning, Iron

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room
Room Type: Double
Room Size: 11 m2

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Shower, Bathtub or shower, Shampoo, Toilet, Hairdryer, Guest bathroom, Toilet paper, Free toiletries, Private bathroom

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Air conditioning, Iron

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Double Room with River View
Room Type: Double
Room Size: 13 m2
1 Full bed(s) Bed
Premium Double Room with River View

Food & Drink

Minibar, Bottle of water

Bathroom

Guest bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower, Shampoo, Toilet, Hairdryer, Slippers, Bathrobe, Free toiletries, Private bathroom

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Air conditioning, Iron

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Standard Double Room
Room Type: Double
Room Size: 11 m2
1 Full bed(s) Bed

Bathroom

Conditioner, Shower, Bathtub or shower, Shampoo, Toilet, Hairdryer, Guest bathroom, Toilet paper, Free toiletries, Private bathroom

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Air conditioning, Iron, Interconnecting room(s) available

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Room - Disability Access
Room Type: Double
Room Size: 11 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Shower, Shampoo, Toilet, Hairdryer, Guest bathroom, Toilet paper, Free toiletries, Private bathroom

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Air conditioning, Iron, Interconnecting room(s) available

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room with Two Single Beds
Room Type: Twin
Room Size: 10 m2
2 Twin bed(s) Bed

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Air conditioning, Iron

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Bathroom

Conditioner, Bathtub or shower, Shampoo, Toilet, Hairdryer, Guest bathroom, Toilet paper, Free toiletries, Private bathroom

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite with Balcony
Room Type: Suite
Room Size: 16 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite with Balcony

Food & Drink

Minibar

Bathroom

Guest bathroom, Conditioner, Toilet paper, Shower, Bathtub or shower, Shampoo, Toilet, Hairdryer, Slippers, Bathrobe, Free toiletries, Private bathroom

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Tile/Marble floor, Air conditioning, Iron

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Balcony

Living Area

Desk, Sofa, Sitting area

View

View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Double Suite with Two Double Beds
Room Type: Suite
Room Size: 16 m2
1 Full bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar, Bottle of water

General

Soundproof, Carpeted, Safe, Heating, Ironing facilities, Tile/Marble floor, Air conditioning, Iron

Media & Technology

Radio, TV, Telephone, Flat-screen TV, Satellite channels

Bathroom

Guest bathroom, Conditioner, Slippers, Toilet paper, Bathtub or shower, Shampoo, Toilet, Hairdryer, Shared bathroom, Bathrobe, Free toiletries, Private bathroom

Living Area

Desk, Sofa, Sitting area

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Surbiton hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surbiton hotel?

Check-in time for Surbiton hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surbiton hotel have a swimming pool?

No, this Surbiton hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surbiton hotel?

Best-rates for the Surbiton hotel starts from $53 per night with includes Designated Smoking Area, TV, Restaurant, Bar, Internet, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Toiletries, Entertainment, Laundry, Air Conditioner, Parking, Security/Safety, Business Services, Wellness Facilities, EV Charge Station, Fireplace/Heating, Guest Services, Breakfast, Child Friendly, Kitchen with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surbiton hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surbiton hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surbiton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surbiton hotel?

Based on the information reported by the owner or manager, the Surbiton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surbiton hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surbiton hotel are as follows: You may cancel free of charge until 7 days before arrival. you will be charged the cost of the first night if you cancel in the 7 days before arrival. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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