La Isla Rentals Mexico Quintana Roo Cancun La Isla

Relax at Canopy By Hilton Cancun La Isla - Pet Friendly Retreat | Hotel in Cancún, Mexico

| 8.6 (505 Reviews) |   Pet Friendly  1 Bathroom  36 Guests
La Isla Hotel | Relax at Canopy By Hilton Cancun La Isla - Pet Friendly Retreat

Hotel with EV Charge Station, Spa and Toiletries

Located in Cancún, a 8-minute walk from El Rey Beach, Canopy By Hilton Cancun La Isla has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi. The property provides room service, a 24-hour front desk and organizing tours for guests. All rooms at the hotel come with a seating area and a flat-screen TV with cable channels. The rooms have a desk. A buffet, à la carte or continental breakfast is served at the property. At Canopy By Hilton Cancun La Isla you'll find a restaurant serving American, Caribbean and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. The accommodation features amenities such as an on-site business center and hot tub. La Isla Shopping Mall is a 3-minute walk from Canopy By Hilton Cancun La Isla, while Cancun Government Palace is 8.5 miles from the property. Cancún International Airport is 11 miles away.

Relax at Canopy By Hilton Cancun La Isla - Pet Friendly Retreat is located in Cancún.

This 196 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Security/Safety, Entertainment, and several others. This is a 4 star rated property and has over 505 reviews with the average score of 8.6 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 196 Bedrooms Hotel if you want to learn more about this Casai place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Relax at Canopy By Hilton Cancun La Isla - Pet Friendly Retreat in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Relax at Canopy By Hilton Cancun La Isla - Pet Friendly Retreat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Boulevard Kukulcan S N Km. 12.5, , Cancún, RO 77500, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Coffee house on site
  • Bar
Parking
  • Parking garage
  • Free parking
  • Parking
  • Private Parking
  • Parking on site
  • Accessible parking
  • Electric vehicle charging station
Accessibility
  • Visual aids (Braille)
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
  • Lowered sink
  • Auditory guidance
  • Visual aids (tactile signs)
  • Raised toilet
Activities
  • Fitness center
  • Solarium
  • Spa facilities
  • Full-body massage
  • Hand massage
  • Back massage
  • Massage
  • Spa/Wellness packages
  • Head massage
  • Spa lounge/Relaxation area
  • Evening entertainment
  • Temporary art galleries
  • Fitness
  • Foot massage
  • Hot tub/Jacuzzi
  • Neck massage
  • Couples' massage
  • Bike tours
Entertainment
  • Board games/Puzzles
General
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Smoke-free property
  • Safe
  • Air conditioning
  • Pet friendly
  • Wifi in all areas
  • Non-smoking rooms
  • Hypoallergenic room available
Guest Services
  • Pet bowls
  • Daily housekeeping
  • Express check-in/out
  • Laundry
  • Suit press
  • Business center
  • Shuttle service
  • 24-hour front desk
  • Dry cleaning
  • Tour desk
  • Shuttle service (additional charge)
  • Baggage storage
  • Ironing service
  • Meeting/Banquet facilities
  • Concierge
  • Valet parking
  • Packed lunches
  • Private check-in/out
  • Room service
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor fireplace
  • Sun deck
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Key card access
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Rooftop pool
  • Beach chairs/Loungers
  • Swimming pool
  • Beach umbrellas
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.14
Location:
8.77
Staff:
8.91
Facilities:
8.84
Comfort:
9.01
Cleanliness:
9.01
Sergio
Aug 23, 2025 07:00:00 AM
Review Score:   7
Mexico
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Suite with Panoramic View
Room Type: Suite
Room Size: 55 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Heating, Safe, Air conditioning, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

Bathroom

Hairdryer, Slippers, Free toiletries, Bathrobe

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

View

Sea view
King Room with Sunset View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Heating, Safe, Air conditioning, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

View

Sea view
Deluxe Double Room with Sea View
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Heating, Safe, Air conditioning, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Two Queen Beds Room with Sunset View
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Heating, Safe, Air conditioning, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

View

Sea view
King Room with Mobility and Hearing Access/Non-Smoking
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Heating, Safe, Air conditioning, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

View

Landmark view
King Room with View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Heating, Safe, Air conditioning, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

View

Landmark view
King Room
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Heating, Safe, Air conditioning, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

View

Landmark view
Queen Room with Two Queen Beds and View
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Heating, Safe, Air conditioning, Interconnecting room(s) available

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

View

Sea view
Premium King Room with Lake View High Floor
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

General

Air conditioning, Heating, Interconnecting room(s) available

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Premium Queen Room with Two Queen Beds and Sunset View
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

General

Air conditioning, Heating, Interconnecting room(s) available

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Premium Queen Room with Two Queen Beds and Sunset Bay View
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Pay-per-view channels, Telephone

General

Air conditioning, Heating

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Premium Queen Room with Two Queen Beds and Sunrise View
Room Type: Double
Room Size: 33 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Tile/Marble floor, Suit press, Soundproof, Key access, Laptop safe, Hypoallergenic, Trash cans, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Iron, Private entrance, Interconnecting room(s) available

Media & Technology

TV, iPod dock, Cable channels, Flat-screen TV, Radio, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Landmark view, Sea view, Lake view

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Clothes rack, Drying rack for clothing, Feather pillow, Socket near the bed, Non-feather pillow

Exclusive services

Complimentary access to conference room/business areas, Free gym access, Concierge services, Access to private pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this La Isla hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at La Isla hotel?

Check-in time for La Isla hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the La Isla hotel have a swimming pool?

Yes, this La Isla hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Isla hotel?

Best-rates for the La Isla hotel starts from $212 per night with includes Oceanfront, Pool, Transportation/Shuttle, Fireplace/Heating, Restaurant, Accessibility, EV Charge Station, Spa, Toiletries, Parking, Security/Safety, Entertainment, Internet, Kitchen, Laundry, Business Services, Air Conditioner, Wheelchair Accessible, Bar, Guest Services, Child Friendly, Breakfast, Hot Tub, Pet Friendly, View, Ocean View, Bedding/Linens, Balcony/Terrace, Sports/Activities, Wellness Facilities with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Isla hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Isla hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Isla hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Isla hotel?

Based on the information reported by the owner or manager, the La Isla hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Isla hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the La Isla hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $212
Price Details
You will be redirected to  
Hot Deal - It has been viewed 172 times today
Not the right fit? Check out our other properties in La Isla
See More

38 Cancun Vacation Rentals

Recently Booked Hotel